In the heart of Eimsbuettel, Mercure Hotel Hamburg Mitte offers a stylish retreat. Enjoy lunch or dinner at RELAX, the on-site restaurant, then unwind with happy hour at the bar. With free in-room WiFi and multilingual staff available 24/7, guests praise this hotel's attentive service.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Bar
Non-smoking
Pet friendly
Parking available
24/7 front desk
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Self parking
5 meeting rooms
Meeting rooms
24-hour front desk
Front-desk safe
Snack bar/deli
Vending machine
Water dispenser
Laundry service
Feel at home (6)
Children stay free
Private bathroom
Daily housekeeping
Coffee/tea maker
Blackout drapes/curtains
Elevator
$96 nightly
The total price is $103
$103 total
Jul 14 - Jul 15
Total includes taxes and fees
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Deluxe Room, 1 Double Bed
Deluxe Room, 1 Double Bed
Highlights
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
237 sq ft
Sleeps 2
1 Double Bed
View all photos for Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
Highlights
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
194 sq ft
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Highlights
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
194 sq ft
Sleeps 2
1 Double Bed
View all photos for Standard Room, 2 Twin Beds
Standard Room, 2 Twin Beds
Highlights
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
194 sq ft
Sleeps 2
2 Twin Beds
View all photos for Privilege Room with King Size Bed, Courtyard Location
Privilege Room with King Size Bed, Courtyard Location
Mercure Hotel Hamburg Mitte puts you just a 5-minute drive from Reeperbahn and Miniatur Wunderland. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This eco-certified hotel is also just a 5-minute drive from Hamburg Messe and Congress and St. Pauli Piers. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Sternschanze U-Bahn is 7 minutes and Schlump U-Bahn is 7 minutes.
Languages
Danish, English, German, Polish, Russian, Spanish
At a glance
DONE
Hotel size
180 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Covered onsite self parking (EUR 24 per night; includes in/out privileges)
Covered onsite extended parking (EUR 24 per night)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Onsite garage
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Hiking/biking trails nearby
Scooter/moped rentals nearby
Working away
5 meeting rooms
Conference space (2045 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike storage
Facilities
1 building/tower
Built in 2002
Safe-deposit box at front desk
Bicycle parking
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community & sustainability
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
RELAX - Onsite bar.
Restaurant - This restaurant serves breakfast only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 26 per person
Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per night
Parking
Covered self parking costs EUR 24 per night with in/out privileges
Covered extended parking costs EUR 24 per night
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Does Mercure Hotel Hamburg Mitte offer free cancellation for a full refund?
Yes, Mercure Hotel Hamburg Mitte does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Hotel Hamburg Mitte?
Yes, cats and dogs are welcome. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Hotel Hamburg Mitte?
Yes. Self parking costs EUR 24 per night. Extended parking costs EUR 24 per night.
What are the check-in and check-out times at Mercure Hotel Hamburg Mitte?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Mercure Hotel Hamburg Mitte?
No, this hotel doesn't have a casino, but Casino Esplanade (18-min walk) is nearby.
What is there to do at Mercure Hotel Hamburg Mitte and nearby?
Have fun with nearby activities like cycling and hiking. Additional recreation nearby includes casino gaming.
Are there restaurants at or near Mercure Hotel Hamburg Mitte?
Yes, there's an onsite restaurant, RELAX.
What's the area around Mercure Hotel Hamburg Mitte like?
Mercure Hotel Hamburg Mitte is in Eimsbuettel, a short 7-minute walk from Sternschanze U-Bahn and 3 minutes' walk from Hamburg Messe and Congress.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Mercure Hotel Hamburg Mitte Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Value
What guests liked
Breakfast was good with a solid choice of options and a lot of fresh selection. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jul 28, 2022
The hotel is great and the location around nice restaurants and is walking distance of so nice shops
ABDULLA
ABDULLA, 1-night trip
8/10 Very good
Sep 3, 2024
All went well and my met my needs for the visit
Verified traveler
6-night trip
10/10 Exceptional
Aug 2, 2022
Would book here again. Great staff!!!
Jordan
Jordan, 1-night trip
10/10 Exceptional
Mar 15, 2024
Nice hotel, great staff, rooms are perfectly fine, clean, attractive, all you need. Locations fine so long as you are prepared to explore further away.
Simon
Simon, 2-night trip
10/10 Exceptional
Jul 13, 2024
Excellent hotel near the convention center
We booked the hotel for a conference we are from the US. The location was great for us as we had few good restaurants and cafe that we could walk to. Great friendly reception staffs that all speak English so helpful if you are not fluent in German. The rooms are small (This is Europe), but clean and comfortable for us. The beds were comfortable and the free WIFI was excellent. We would book again.
Christopher
Christopher, 5-night trip
8/10 Very good
Jun 4, 2023
Great hotel near the Hamburg Mitte!
We stay at the Mercure Hamburg Mitte every year for the WTCE show. I put up 18 of my team. While the rooms are small, they are efficient and the staff is wonderful. Feels like home.
Mark
Mark, 1-night trip
10/10 Exceptional
Dec 16, 2023
Business hotel near convention centre and university of Hamburg. Good size room for Europe, with comfy (and slightly soft bed) and not too big pillows. Modern bathroom with good shower stall. Good work desk and good internet connectivity. Breakfast has a solid choice of options. About 5-7 minutes walk from nearest u-bahn station.
Paul
Paul, 2-night trip
10/10 Exceptional
Aug 14, 2022
I loved everything about this hotel (staff, location, rooms - the view is amazing), except for the fact that the only amenities they have are breakfast and a late night bar with no food.
Marissa L
Marissa L, 6-night trip
8/10 Very good
Oct 16, 2022
Super Service
Max
Max, 6-night trip
6/10 Good
Jun 21, 2023
Location is great to explore the Schanzenviertel and St. Pauli, hotel also is in great condition, rooms are clean and look new.
Reason for my average rating is the non-functioning AC, ultimately I’m coming to sleep and this was difficult due to the heat on the top floors
I have called the front desk, someone came, made some changes on the thermostat and mentioned it is fixed. Unfortunately this was not the case.
Moritz
Moritz, 1-night trip
8/10 Very good
Aug 30, 2024
Clean and comfortable. Slightly inconvenient location, not many places around to eat and rooms are slightly too small in my opinion. Some slightly annoying features are the shower which is left with the door opening inwards which makes it impossible to get in. Also the free WiFi is not very good at all, just ended up using mobile data.
Finally, the cleaner seemed obsessed with trying to clean the room on the day I am leaving, when they came in I said no thank you and I got a very angry “put the ticket out then!”. Why would you try to clean the room on the day I am leaving before I have left?
Andrew
Andrew, 4-night trip
4/10 Fair
Aug 7, 2024
Rooms were extremely hot and uncomfortable. Could not get comfortable in room and staff would not adjust thermostat to less than 72 degrees Fahrenheit. Staff told us their technicians were sick and could not fix our room. We were moved to another room with the same problem. Nothing nice about sitting in your room sweating. Would not recommend. As well, bartender charged us 36 Euros for two cocktails with well alcohol. Way over charged. Locals said we were robbed!
Andrea
Andrea, 5-night trip
10/10 Exceptional
Jun 9, 2025
STEFAN
STEFAN, 3-night trip
8/10 Very good
May 30, 2025
Eri
Eri, 4-night trip
6/10 Good
May 24, 2025
Hiu Ming
Hiu Ming, 4-night trip
8/10 Very good
May 19, 2025
Colin
Colin, 2-night trip
8/10 Very good
May 18, 2025
Heiko
Heiko, 2-night trip
10/10 Exceptional
May 15, 2025
Really helpful at check in as I arrived early, breakfast is great with a lot of fresh selection. If you want the window open it can be a bit noisy but that's about it for negative.
Derek
Derek, 3-night trip
8/10 Very good
May 7, 2025
Malene
Malene, 3-night trip
8/10 Very good
May 4, 2025
Laszlo Reithaug
Laszlo Reithaug, 3-night trip
8/10 Very good
May 4, 2025
Morten
Morten, 2-night trip
10/10 Exceptional
Apr 29, 2025
Jesper
Jesper, 2-night trip
10/10 Exceptional
Apr 27, 2025
Jakob
Jakob, 3-night trip
8/10 Very good
Apr 27, 2025
Verified traveler
3-night trip
8/10 Very good
Apr 24, 2025
Centralt
God central beliggenhed masser afxrestauranter og sjove butikker i gåafstand