See all properties

Hotel Emporio Acapulco

3.5 star property
Beachfront hotel with spa, near Papagayo Beach

Choose dates to view prices

Photo gallery for Hotel Emporio Acapulco

Relax by the pool surrounded by palm trees and lounge chairs.
Enjoy a meal in our outdoor dining area, surrounded by lush greenery and warm ambiance.
Relax in this inviting room with a large bed, a comfortable seating area, and a desk with a view of the sea.
Enjoy breathtaking views of the ocean and beach from this hotel's balcony, surrounded by lush greenery and palm trees.
Relax in a stylish space with a view of palm trees and the night sky.
Bask in the sun at Hotel Emporio Acapulco, where a private beach and swim-up bar await. Enjoy a meal at one of two on-site restaurants or relax with shopping and WiFi nearby. Guests rave about the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Airport transfer
  • Connecting rooms available
  • Bar
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Fitness center
  • Beach cabanas
  • Valet parking
  • Self parking

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
$92 nightly
The total price is $110
Sep 1 - Sep 2
Total includes taxes and fees

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Queen with ocean view

Relax in this serene hotel room with a large bed, nightstand, and sliding glass door leading to a balcony with a sea view.

Superior Queen with ocean view

8.0 out of 10
Very good
(46 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Hair dryer
  • 355 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite 2 Double Beds Ocean View

Enjoy ocean views from the comfort of this stylish room, featuring two beds, a desk, and a flat-screen TV.

Junior Suite 2 Double Beds Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Hair dryer
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King Ocean View

Enjoy ocean views from the balcony and relax in the spacious bed.

Standard King Ocean View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Hair dryer
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Privilege Club King Ocean View

Enjoy ocean views from the balcony and relax in the spacious bed.

Suite Privilege Club King Ocean View

8.6 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Fan
Separate bedroom
Blackout drapes/curtains
  • 382 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Privilege Club Doble Ocean View

Two large beds with white linens and a flat-screen TV are featured in this stylish room.

Suite Privilege Club Doble Ocean View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Hair dryer
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Ocean View

Enjoy ocean views from the balcony and relax in the spacious bed.

Superior King Ocean View

8.4 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Hair dryer
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Ocean View

Two large beds with white linens and a flat-screen TV are featured in this stylish room.

Standard Double Ocean View

8.8 out of 10
Excellent
(10 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Hair dryer
  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Ocean View

Two large beds with white linens and a flat-screen TV are featured in this stylish room.

Superior Double Ocean View

7.8 out of 10
Good
(83 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Hair dryer
  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Sea View

Relax in this serene hotel room with a large bed, nightstand, and sliding glass door leading to a balcony with ocean views.

Room Standard with Sea View

  • 322 sq ft
  • Sea view
  • Sleeps 2

View all photos for Room Standard with Sea View

Relax in this serene retreat with a large bed, two bedside tables, and a balcony offering breathtaking ocean views.

Room Standard with Sea View

  • 322 sq ft
  • Sea view
  • Sleeps 4

View all photos for Room Superior with Sea View

Enjoy ocean views from the balcony, featuring a large bed, TV, and desk area.

Room Superior with Sea View

  • 322 sq ft
  • Sea view
  • Sleeps 4

View all photos for Room Deluxe with Sea View

Enjoy a restful stay in this spacious room featuring a large bed, a balcony with a sea view, and a desk for work or relaxation.

Room Deluxe with Sea View

  • 376 sq ft
  • Sea view
  • Sleeps 3

View all photos for Room Deluxe with Sea View

Enjoy ocean views from the balcony and relax in the spacious room with two double beds and a comfortable seating area.

Room Deluxe with Sea View

  • 376 sq ft
  • Sea view
  • Sleeps 4

View all photos for Suite Junior with Sea View

Relax in a spacious room with a large bed, flat-screen TV, and ocean views.

Suite Junior with Sea View

  • 322 sq ft
  • Sea view
  • Sleeps 4

View all photos for Double Room Standard with Sea View

Two beds with wooden headboards and white bedding, a marble floor, and a ceiling fan.

Double Room Standard with Sea View

  • 322 sq ft
  • Sea view
  • Sleeps 4

Similar properties

Deluxe Villa | View from room

Fiesta Americana Acapulco Villas

  • Pool
  • Spa
  • Pet friendly
  • Parking available
9.0 out of 10, Wonderful, 1,000 reviews
The price is $105
$88 nightly
$105 total
Total includes taxes and fees
Sep 1 - Sep 2
Fiesta Americana Acapulco Villas
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Av. Costera Miguel Aleman 121, Fracc. Magallanes, Acapulco, GRO, 39670

What's nearby

  • Diana the Huntress - 1 min walk - 0.0 km
  • Condesa Beach - 2 min walk - 0.2 km
  • Parque Papagayo - 19 min walk - 1.6 km
  • Icacos Beach - 2 min drive - 1.9 km
  • Papagayo Beach - 3 min drive - 2.7 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 29 min drive
  • Airport drop-off service
  • Cruise terminal shuttle (surcharge)

Restaurants

  • ‪Cafe Punta del Cielo - ‬1 min walk
  • ‪Texas Ribs - ‬1 min walk
  • ‪Fisher's Acapulco - ‬1 min walk
  • ‪London English Pub - ‬2 min walk
  • ‪Pizza Hut - ‬1 min walk

About this property

Hotel Emporio Acapulco

Hotel Emporio Acapulco offers a private beach where you can retreat to a cabana, plus you'll be within a 10-minute drive of Papagayo Beach. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in spa services at the spa. Dining choices include 2 restaurants and the bar/lounge is a great place to grab a cold drink. A poolside bar, a fitness center, and a children's pool are other highlights. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 422 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
    • Children's club*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • WiFi and wired internet access in public areas*
    • WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • Onsite self parking (MXN 220 per night)
    • Onsite valet parking (MXN 220 per night)
DONE

Transfers

    • Airport drop off (available 24 hours)*
    • Cruise terminal shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–12:30 PM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On a private beach
  • Shopping
  • Golfing nearby
  • Parasailing nearby
  • Snorkeling nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)

Facilities

  • 2 buildings/towers
  • Built in 1952
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Infinity pool
  • Arcade/game room
  • Full-service spa
  • Banquet hall

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 42-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Oriental Spa. The spa is open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MXN 250 per night (rates may vary)
  • WiFi is available in public areas for MXN 250 per night (rates may vary)
  • Wired internet access is available in public areas for MXN 250 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MXN 340 to 355 for adults, and MXN 165 to 180 for children
  • Airport shuttle service is offered for an extra charge of MXN 380 per vehicle. Maximum occupancy 4
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of MXN 833 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Parking

  • Self parking costs MXN 220 per night
  • Valet parking costs MXN 220 per night

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of MXN 500 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
The optional pool fee listed is applied per person, per entrance for access to the Infinity pool area, and can be redeemed towards food and beverage.

Also known as

Acapulco Emporio
Acapulco Emporio Hotel
Acapulco Hotel Emporio
Emporio Acapulco
Emporio Acapulco Hotel
Emporio Hotel
Emporio Hotel Acapulco
Hotel Acapulco Emporio
Hotel Emporio
Hotel Emporio Acapulco
Hotel Emporio Acapulco Hotel
Hotel Emporio Acapulco Acapulco
Hotel Emporio Acapulco Hotel Acapulco

Frequently asked questions

Does Hotel Emporio Acapulco offer free cancellation for a full refund?

Yes, Hotel Emporio Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Emporio Acapulco?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Hotel Emporio Acapulco?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Emporio Acapulco?

Yes. Self parking costs MXN 220 per night. Valet parking costs MXN 220 per night.

Is airport shuttle service offered by Hotel Emporio Acapulco?

Yes, a shuttle from the hotel to the airport is available. The charge is MXN 380 per vehicle.

What are the check-in and check-out times at Hotel Emporio Acapulco?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MXN 833 (subject to availability). Contactless check-in and check-out are available.

What is there to do at Hotel Emporio Acapulco and nearby?

Have fun with activities like jet skiing, parasailing, and snorkeling, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Emporio Acapulco also has a private beach, a fitness center, and spa services, as well as an arcade and a garden.

Are there restaurants at or near Hotel Emporio Acapulco?

Yes, there are 2 onsite restaurants.

Does Hotel Emporio Acapulco have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Emporio Acapulco like?

Hotel Emporio Acapulco is a short 2-minute walk from Condesa Beach and 16 minutes' walk from Parque Papagayo.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Emporio Acapulco Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Air conditioning
Beach
Service staff
Location
Food
Breakfast
Water
View
Restaurant

What guests liked

  • The property's pools, including the adult pool and infinity pool, were highly praised for their beauty, quietness, and enjoyable atmosphere. (10 reviews)
  • The breakfast buffet was consistently described as excellent and well done. (6 reviews)
  • The beach view from rooms was beautiful and easily accessible with a lush outdoor pool area. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

I liked the location, facilities, and excellent and helpful people in our service.
Leticia, 3-night trip

10/10 Excellent

Amazing staff the spa experience was amazing everyone is super friendly and the food is amazing.
Natalia, 2-night trip

10/10 Excellent

Excelente hotel
Gustavo avendaño, 3-night trip

10/10 Excellent

Excelente
FLORENCIA, 2-night trip

10/10 Excellent

Excelente todo
Jose Yair, 3-night trip

8/10 Good

The location is pretty convenient
Cecilia, 5-night trip

10/10 Excellent

My family stayed 1 night and they loved it.
GUADALUPE, 1-night trip

10/10 Excellent

Nice Hotel for a three day stay.
Marie, 2-night trip

8/10 Good

Great location and lovely staff. I would just be more attentive to details on rooms , some stuff is old and can look like dirty but just need some care. Apart from that I would highly recommend to stay here
Sofia, 2-night trip

10/10 Excellent

Excelente
Sergio, 2-night trip

10/10 Excellent

Amazing with the service especially with the storm problem
Jose, 3-night trip

10/10 Excellent

I liked mostly the fact that it has a swimming pool for adults only which is beautiful and quiet besides the enormous family pool and an infinity pool as well.
Judith, 2-night trip

10/10 Excellent

Clean, safe and close to transportation.
Esteban, 1-night trip

10/10 Excellent

Excelente todo
Yolanda, 3-night trip

6/10 Okay

+ Good location and good sea views from balcony. - Was not told about parking fees (200 MX a day) and was put on a floor where there was building work on the floor above so constant banging and drilling. Needs better communication from staff and overall expensive for what you get.
Mark, 3-night trip

10/10 Excellent

Excelente
Erick, 3-night trip

4/10 Poor

Good service, but room bathroom was not clean and had damage to it. Would of liked a cleaner bathroom.
Emiliano, 3-night trip

10/10 Excellent

Fantastic costumer service!!!
Alfred, 4-night trip

10/10 Excellent

100% recommended
Martin, 2-night trip

6/10 Okay

.
Maria, 2-night trip

10/10 Excellent

Decent
Maria, 2-night trip

10/10 Excellent

The service was excellent very friendly people but at the end when I was going inside the hotel, the car run up to me and say are you staying in this hotel and I show him my wristband and he said sorry but everything else was excellent. I love it.
IRENE, 3-night trip

10/10 Excellent

😊
Esther, 1-night trip

6/10 Okay

Check in Process very delay not happy with the service
Dowell, 3-night trip

8/10 Good

Good all the way around, but the bathroom sink was slow to drain, and the commode at times was a very weak flush to the point it would not clear, and needed an assistant to come clear it.
Michael, 7-night trip