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Hotel Santa Lucía

2.5 star property
Hotel with outdoor pool, near Paseo de Montejo

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Photo gallery for Hotel Santa Lucía

Property entrance
Standard Triple Room | View from room
Reception
Garden
Basic Double Room | 1 bedroom, free WiFi, bed sheets
In the heart of Mérida Centro, Hotel Santa Lucía welcomes you with a charming garden and tranquil terrace. Relax in the outdoor pool or explore nearby Mérida Cathedral. With high-speed WiFi, helpful staff, and tour/ticket assistance, this hotel offers a delightful blend of comfort and connection.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Non-smoking
  • Free parking
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (8)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Free self parking
$30 nightly
The total price is $37
Jun 15 - Jun 16
Total includes taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | View from room

Standard Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Private bathroom
Daily housekeeping
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, free WiFi, bed sheets

Basic Double Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Private bathroom
Daily housekeeping
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, free WiFi, bed sheets

Standard Triple Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Private bathroom
Daily housekeeping
  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

1 bedroom, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Private bathroom
Daily housekeeping
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property - evening/night

Hotel Santa María Mérida

  • Pool
  • Parking available
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 419 reviews
Hotel Santa María Mérida
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About the neighborhood

Map
508 Calle 55, Centro, Mérida, YUC, 97000

What's nearby

  • Parque Santa Lucía - 2 min walk - 0.2 km
  • Mérida Cathedral - 7 min walk - 0.6 km
  • Plaza Grande - 7 min walk - 0.6 km
  • US Visa Applicant Service Center - 16 min walk - 1.4 km
  • U.S. Consulate Merida - 3 min drive - 2.9 km

Getting around

  • Mérida International Airport (MID) - 17 min drive
  • Teya-Merida Station - 25 min drive

Restaurants

  • ‪La Chaya Maya - ‬2 min walk
  • ‪Museo de la gastronomía yucateca - ‬1 min walk
  • ‪Bistrola 57 - ‬2 min walk
  • ‪La Tratto", Santa Lucia - ‬1 min walk
  • ‪Mi Viejo Molino - ‬1 min walk

About this property

Hotel Santa Lucía

Hotel Santa Lucía offers a great location, putting you within just a 10-minute walk of Paseo de Montejo and Mérida Cathedral. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. A terrace and a garden are other highlights. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:00 AM

Services

  • 24-hour front desk
  • Tour/ticket assistance

Facilities

  • Garden
  • Terrace
  • An outdoor pool
  • Outdoor furniture

Room amenities

Be entertained

  • 32-inch LCD TV

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 120 for adults and MXN 120 for children

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Hotel Santa Lucía Hotel
Hotel Santa Lucía Mérida
Hotel Santa Lucía Hotel Mérida

Frequently asked questions

Does Hotel Santa Lucía offer free cancellation for a full refund?

Yes, Hotel Santa Lucía does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Santa Lucía?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Santa Lucía?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Santa Lucía?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Santa Lucía?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon.

Is there an onsite casino at Hotel Santa Lucía?

No, this hotel doesn't have a casino, but Casino La Cima (5-min walk) and Diamonds Casino (7-min drive) are both nearby.

What is there to do at Hotel Santa Lucía and nearby?

Hotel Santa Lucía has an outdoor pool and a garden.

What's the area around Hotel Santa Lucía like?

Hotel Santa Lucía is a short 9-minute walk from Paseo de Montejo and 6 minutes' walk from Mérida Cathedral.

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Hotel Santa Lucía Reviews

Reviews

8.4

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Restaurant
Location
Bathroom
Store
Parks
Shower
Parking
Air conditioning

What guests liked

  • The pool area was clean, welcoming, and nicely maintained with a coat of paint. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Clean room at very reasonable rate on my favourite square in Merida
Edith, 2-night trip

8/10 Very good

Friendly staff, clean room, all great. Only situation is no wifi. Not even for the tv.
3-night trip

8/10 Very good

The location was superb. The facilities were fine, and the staff was very friendly and helpful
Lori, 3-night trip

8/10 Very good

Great location. Good deal for the price. It's an old hotel, and you need to set your expectations for that.
Michael J, 7-night trip

10/10 Exceptional

Excellent location, friendly staff. Clean, convenient.
Alberto, 9-night trip

10/10 Exceptional

Clean. Basic. Great staff.
Rick, 1-night trip

8/10 Very good

The staff are very attentive to requests. The rooms are clean and mattresses are comfortable. What we did not like in room #109 is the presence of what looks like black mold on the ceiling in the shower area and bathroom.
Sue, 2-night trip

8/10 Very good

Z
Heyvar, 1-night trip

10/10 Exceptional

We found this hotel to be entirety adequate for our stay. It's an older property with small rooms and minimal furnishings and amenities. Some reviews will be less than glowing because some people will have expectations of a Ritz experience for a Motel 6 budget. You won't find that here, but if you are looking for a clean, safe, not always totally quiet room to rest after a day of exploring for a very reasonable price, this properly is entirely suitable. I've paid $150 per night for rooms no where near as good as this hotel. Come with the right attitude and you will love your stay.
Dan, 4-night trip

10/10 Exceptional

Great location. Clean, quiet enough, safe, economical. I’ve stayed here for years.
Lynne, 1-night trip

10/10 Exceptional

I have stayed at alot of different hotels here in Merida, Hotel Santa Lucia is my favorite, it is super clean,very quiet in the hotel, surprisingly because it is in a very touristy area. Close to everything one would need. All staff are very friendly and helpful. The pool is a nice size, also very clean. Prices are fantastic, I have no idea why its only rated as 1 star, I am fussy about quiet, cleanliness and the place is sparkling clean. Lots of high end restaurants right next door in the Santa Lucia Park. Love it ❤️
Teresa, 7-night trip

10/10 Exceptional

Very good customer service
Nadia, 1-night trip

10/10 Exceptional

Clean and quiet, good location
Zsolt, 2-night trip

10/10 Exceptional

The entire stay was great. Everything was accessible. The Hotel was cute and clean. The staff was very friendly and helpful at all times. Overall, it was an awesome experience.
Gabriela, 1-night trip

6/10 Good

Great location for walking in historic district. Old hotel with very noisy hallway where hear passer by footsteps and conversations. No food or coffee on site.
dennis, 1-night trip

10/10 Exceptional

Recomendable
JULIO CESAR TINOCO, 1-night trip

10/10 Exceptional

Economical for the location. The hotel is in the heart of the tourism. Our room was very clean. Unfortunately we didn't get to enjoy the pool. It was raining everyday. But the pool looked clean and welcoming. The hotel is walking distance to Paseo de Montejo, Centro and Mercado Lucas de Galvez. The staff was very friendly and helpful at all times. Overall, I rate it 5 stars.
Gabriela, 4-night trip

8/10 Very good

All is good
Javier, 2-night trip

10/10 Exceptional

First time at this Property. Staff pleasant and helpful. Several spoke English which was helpful. Thanks. Room was clean. Actual more-than-warm water in the shower!! Bunches of restaurants and shops in the area. I'd stay there again.
Santa Lucia Park across the street
Janet C, 3-night trip

8/10 Very good

The only thing I liked about this hotel was it is across the plaza Santa Lucía, where cultural activities take place and artesanal items are found. It wasn’t bad, but service wasn’t either five stars.
Sylvia Esther, 2-night trip

10/10 Exceptional

.
LUIS, 3-night trip

4/10 Fair

Not clean
Szymon, 2-night trip

6/10 Good

The location of this hotel was great but our room was not in good condition. First, we couldn’t lock our door very well and it didn’t seem secure. Second, the bathroom smelled really bad like raw sewage. Third, there were missing slats in the bathroom window and no screen so someone would have be able to see in and mosquitoes could get in. Fourth, there were very few electrical outlets.
Erin, 1-night trip

2/10 Poor

The hotel had no electricity when we arrived (late)and nobody bother to send us an email or give us a call. At arrival they sent us across the street to a different hotel where we ask to see the property first and then decide, it look dingy and from where we saw the pool was dirty. We decided not to stay there and canceled. When we reserved I put a credit card on file but we will pay at the property. After we check in at a different place I turned off the card and the next day sure enough I get an email from Expedia asking for a different credit card to keep the reservation that we had canceled the night before due to the fact that they couldn’t provide us with what we reserved. The card is still blocked (just in case) I will deal with that once my vacation is over. We do understand some things were out of their control but not letting us know or not cancelling the two rooms we reserved when we were not pleased with the substitution was something they could have handled better.
Miguel, 3-night trip

10/10 Exceptional

Worth the trip

I stayed here for four nights, I didn't stay in the hotel during daytime I only used the room strictly to sleep. I had a positive experience even though there's room for improvement. The room is comfortable for two people, it's clean and the AC works great. Mosquitos were pretty bad everytime we opened the door though. Using the TV remote control got tricky until the staff member showed me how to operate the two remotes. One morning at 6am a group of loud people were in the pool and no one enforced the time rules. When you visit Merida you go to bed late as you attend a lot of the free events until late at night, waking up at 6am with loud noises wasn't nice. Parking is really tricky though, it's either you use their parking garage which it only houses less than 8 cars or find a place somewhere else. The difficult part of the parking situation is that the garage is first come first serve so to get an overnight spot you need to park around 4-5pm and stop driving for the rest of the evening. Or park overnight in a street where cars don't get towed away, that's tricky finding one in the Centro area. If you don't need a car don't rent one, it's a pain unless you figure out where to park. The room was always clean including sheets, pillows and bathroom. It's nothing fancy but comfortable
Jorge, 4-night trip