I expected to have a trash bin in the room, but there was none. I expected tub fixtures to be fully operational, but the drain cover was loose. I expected drawers to be clean inside and out, but there was dust, etc. (Floors and counter surfaces were clean as expected! Linens seemed clean too.) I expected furniture to be in good condition, but my room's desk chair was well-worn. I expected a complimentary breakfast, but they offer one for $7. I expected a working hot tub or pool, but both were closed. Check-in staff were very friendly!