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Four Seasons Hotel Shanghai

5.0 star property
Luxury hotel with 4 restaurants, near People's Square

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Photo gallery for Four Seasons Hotel Shanghai

Lobby sitting area - Four Seasons Hotel Shanghai (Shanghai)
Front of property - Four Seasons Hotel Shanghai (Shanghai)
Indoor pool - Four Seasons Hotel Shanghai (Shanghai)
Cafe - Four Seasons Hotel Shanghai (Shanghai)
TV, DVD player, iPod dock, pay movies - Four Seasons Hotel Shanghai (Shanghai)
In the heart of Shanghai, Four Seasons Hotel Shanghai offers a luxurious oasis with a rooftop terrace and shopping on site. Treat yourself to world-class dining at one of four restaurants or unwind with aromatherapy at Qin the Spa. With free in-room WiFi, an indoor pool, and helpful 24-hour front desk staff previous guests rave about their stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Hot tub
  • 24-hour room service

Feel at home (6)

  • Babysitting (surcharge)
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
  • Television

Similar properties

Indoor pool
The PuLi Shanghai
  • Pool
  • Spa
  • Parking available
  • Free WiFi
9.4 out of 10, Exceptional, 1,000 reviews
$312 nightly
The price is $330
Jan 18 - Jan 19, 2026
Total with taxes and fees
The PuLi Shanghai
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About the neighborhood

Map
500 Weihai Road, Shanghai, Shanghai, 200041

What's nearby

  • Former French Concession - 7 min walk - 0.6 km
  • People's Square - 13 min walk - 1.1 km
  • Shanghai Museum - 16 min walk - 1.4 km
  • Nanjing Road Shopping District - 2 min drive - 1.9 km
  • Xintiandi Style Shopping Centre - 3 min drive - 2.8 km

Getting around

  • Hongqiao International Airport (SHA) - 24 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 46 min drive
  • Shanghai Railway Station - 11 min drive
  • Shanghai South Railway Station - 12 min drive
  • Nanxiang North Railway Station - 19 min drive
  • South Huangpi Road Station - 8 min walk
  • Middle Huaihai Road Station - 11 min walk
  • West Nanjing Road Station - 14 min walk

Restaurants

  • ‪Secret Roof - ‬1 min walk
  • ‪Masala Art - ‬1 min walk
  • ‪Bar X.Y.Z. - ‬1 min walk
  • ‪家康居酒屋(大沽路店) - ‬1 min walk
  • ‪牛藏 Yakiniku Restaurant & Bar - ‬1 min walk

About this property

Four Seasons Hotel Shanghai

When you stay at Four Seasons Hotel Shanghai, you'll be just a 5-minute drive from People's Square and Jing'an Temple. Guests can visit the spa to be pampered with massages, aromatherapy, or hydrotherapy, and Cafe Studio, one of 4 restaurants, serves breakfast, lunch, and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. The property is just a short walk to public transportation: South Huangpi Road Station is 8 minutes and Middle Huaihai Road Station is 11 minutes.

At a glance

DONE

Hotel size

    • 422 rooms
    • Arranged over 37 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi (3-device limit) and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CNY 120 per day)
    • Onsite valet parking (CNY 30 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

What to do

  • Shopping

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • DVD player
  • Television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Soundproofed rooms

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Qin the Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Cafe Studio - This buffet restaurant serves breakfast, lunch, and dinner.
Si Ji Xuan - This restaurant serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 262 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CNY 288.0 per night

Parking

  • Self parking costs CNY 120 per day
  • Valet parking costs CNY 30 per night

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Four Seasons Hotel Shanghai
Four Seasons Shanghai
Shanghai Four Seasons Hotel
Shanghai Four Seasons
4 Seasons Hotel Shanghai
Four Seasons Shanghai Shanghai
Four Seasons Hotel Shanghai Hotel
Four Seasons Hotel Shanghai Shanghai
Four Seasons Hotel Shanghai Hotel Shanghai

Frequently asked questions

Is there a pool at Four Seasons Hotel Shanghai?

Yes, there's an indoor pool.

Are pets allowed at Four Seasons Hotel Shanghai?

Sorry, pets aren't allowed.

Is parking offered on site at Four Seasons Hotel Shanghai?

Yes. Self parking costs CNY 120 per day. Valet parking costs CNY 30 per night.

What are the check-in and check-out times at Four Seasons Hotel Shanghai?

You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Four Seasons Hotel Shanghai and nearby?

Four Seasons Hotel Shanghai has a spa and an indoor pool, as well as a steam room.

Are there restaurants at or near Four Seasons Hotel Shanghai?

Yes, there are 4 onsite restaurants.

Does Four Seasons Hotel Shanghai have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Four Seasons Hotel Shanghai like?

Four Seasons Hotel Shanghai is in Downtown Shanghai, a short 8-minute walk from South Huangpi Road Station and 15 minutes' walk from People's Square.

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Reviews

Four Seasons Hotel Shanghai Reviews

9.2

Wonderful

9.2

Cleanliness

8.8

Location

9.4

Staff & service

9.0

Property conditions & facilities

Reviews

10/10 Exceptional

酒店在未入住前已詢問我是否有需要加單人床，顯得很貼心。 酒店對面就是地鉄南京西路站，機場到酒店不用轉線也可直達。到主要景點都只是幾個站 有超大的商場，幾天下着雨，景點關閉了，亦不愁沒地方可去。 最大的咖啡店只需步行5分鐘即到，非常方便。 服務非常週到，每次出外來來回回，房間毛巾用品都重新執拾好。 各服務員均友善而有禮，真是值得給5星的酒店
3-night trip

10/10 Exceptional

Great part of Shanghai

Wonderful king room with a desk, sofa and coffee table. Giant bathroom too!
David, 3-night trip

8/10 Very good

Comfortable Centrally Located Hotel

Hotel was nice with ample space within the room. Very comfortable bed and centrally located within the shopping districts. Food and dining options were plenty in the vicinity
Kelvin, 4-night trip

2/10 Poor

Abominable service, unclean rooms

Upon entering my room: dirt on the floor, lots of dust but also bigger pieces in several places; stains on the chrome toilet lever; and sticky stains on the desk I even called to tell the front desk and ask if they were sure the room was done before my check-in and the answer from the front desk lady was "so what can I do about that now?" and "so you don't want a turndown service?" in an angry and annoyed voice. I said it's all fine then and asked to just make sure it will be clean the next day - next day when I came back still dirt on the floor in several places, meaning it wasn't cleaned at all properly. For a hotel chain that just had a major hygiene and cleanliness scandal in China last year, one would think they'd try a bit harder. I've had dozens of trips tosl Shanghai, this was the worst hotel out of all I ever stayed. There are tons of better options in this city in the same price range.
Markus, 2-night trip

8/10 Very good

愉快的住宿

酒店地點十分方便，前台工作人員熱誠有禮，可是房間內空調不夠。
3-night trip

10/10 Exceptional

Great location and great lounge which open up until 1:00am.
CHIEN-ERH, 1-night trip

10/10 Exceptional

早朝に上海に到着し荷物を預けるために訪れると休憩スペースを案内してくださり、観光前に一休みしてから出かけることができました。とても良い滞在になりました
2-night trip

8/10 Very good

Shower room is too small compared with others 5 star and fitness shower room as well
Man Yuk Esther, 3-night trip

10/10 Exceptional

Excellent service! Friendly and professional, but not at all stuffy. Very family-friendly. Nice touches such as stuffed animal for my daughter and birthday treats at lovely breakfast and waiting for me in room at end of the day. Not the newest or most high tech property but beautiful and clean. Highly recommend and can’t wait to go back!
Greta, 5-night trip

10/10 Exceptional

完美！
Hsuehlin, 2-night trip

10/10 Exceptional

服務和設備是一流的，加上地點適中，十分方便。人手充足，入住和退房很便捷。 找不到不滿意的地方。 下次一定再來。
QH, 2-night trip

10/10 Exceptional

IT is a very good property in the area, convenient to go everywhere within walking distance.
Canson, 4-night trip

6/10 Good

超一流としては、部屋の雰囲気など もう一歩と感じる
2-night trip

8/10 Very good

The staff are excellent. They are very responsive and professional, as one would expect at a Four Seasons and in Shanghai. The location is also ideal, near multiple metro lines and within walking distance from a number of great neighborhoods. At the same time, the rooms themselves are a bit tired. The thing that struck me in walking into the room was the carpet. It was worn and there was a dark ring around the parameter of the room, under the baseboard, where dirt has collected over time. Some of the accessories like the bed skirt also seemed a bit old. All and all, I kept wondering why Four Seasons continues to keep its name on this property, without a renovation. It wasn't a bad experience, and I might consider staying there at the future, though I expected more given the Four Seasons name.
3-night trip

10/10 Exceptional

This is an amazing hotel , staff were really friendly .
7-night trip

8/10 Very good

A very nice stay

It’s a very nice stay. Hotel has good quality in terms of the staff service, the manner how they are trained, the caring for the customers, the cleanliness of the rooms etc. Even though the hotel rooms look a little bit old, the bed is comfortable. And the location of the hotel is fabulous. Breakfast is good too.
Ka Wai, 3-night trip

6/10 Good

bad experience

terrible sinking stayed there many times
Sai Kai, 5-night trip

10/10 Exceptional

상하이 최고의 위치와 서비스

좋은 식당들과 새로운 쇼핑센터와 가까운 위치. 옛 상하이 관광하기에도 좋은 위치. 호텔의 청렬함, 시설등 서비스도 매우좋은 곳.
Hyung Jin, 1-night trip

10/10 Exceptional

スタッフのサービス、立地などとても良かったのですが、宿泊したお部屋が禁煙なのに煙草の臭いが酷かったのが残念でした。それ以外は大満足でした。
2-night trip

8/10 Very good

大変快適に過ごしました！残念だったのが、プールがメンテナンス中だったこと。。
1-night trip

10/10 Exceptional

使人感到暖意貼心的酒店

接待職員十分有禮貌又殷勤，主動性去幫助住客解決問題， 使人感到暖意貼心 ，值得稱讚“好”，房間十分乾淨舒適，整體滿意。
Ching Yee, 3-night trip

10/10 Exceptional

Convenient location, nice staff, clean place to stay, relax
3-night trip

10/10 Exceptional

My Four Seasons Shangai experiences

Excellent attention and service. Room was clean and comfortable. All needs for business and family’s were fulfilled. Food was 1st class and delicious. Certainly will come back
ENRIQUE, 4-night trip

8/10 Very good

타지역 four season 과 비교될 정도는 아니지만 최고의 위치임에는 분명하고, 주변 지역이 중국답지 않을 정도로 발전해 있음을 알 수 있었음.. 방은..기대에는 약간 못 미쳤지만, 서비스는 최상이었음
Hyun-sang, 2-night trip

8/10 Very good

Check in could be better

Very nice two night stay. Great location. All’s well except check in is a bit off. The receptionist just check me in, took a dep and copied my passport , handed me my key and pre-ordered train ticket and said I am good to go. I just got off an early morning flight from Seoul having to get up at 5am that morning and is not at my best so I just left and go to my room. Half way through unpacking, I realize that the receptionist missed informing me regarding breakfast that come with the room and wifi. This is not such a big deal cause I will find out soon or later but given this is a Four Season Hotel I naturally set the par higher. First time this ever happen during a check in. I always booked room with breakfast and without fail, I’ll be inform that breakfast comes with the booking and where the breakfast spot is located snd also wifi information. Even at much lesser hotels. Ended up calling the front desk for info. Like I said not a big deal but I expected better from a Four Season. I’ll be checking back for two more evenings on the 19th after my trip to SuZhou. i’ll see if it is a norm or just a one time oversight with the hotel. All other services are as expected from a Four Season.
Danny, 2-night trip