In Downtown Hartford, The Capitol Hotel, Ascend Hotel Collection offers a warm welcome with full breakfast and dry cleaning services. Guests praise the helpful staff while enjoying in-room WiFi, 24-hour gym access, business center convenience and arcade fun.
Westfield, MA (BAF-Barnes Municipal) - 48 min drive
Hartford Union Station - 2 min walk
Windsor Station - 17 min drive
Windsor Locks Station - 17 min drive
Restaurants
Black-Eyed Sally's - 2 min walk
Starbucks - 5 min walk
The Brownstone - 6 min walk
Max Downtown - 5 min walk
Element 315 - 8 min walk
About this property
The Capitol Hotel
When you stay at The Capitol Hotel, Ascend Hotel Collection, you'll be just a 5-minute drive from XL Center and Connecticut Convention Center. Guests can visit the 24-hour fitness center for a workout, and free perks include WiFi, wired internet, and full breakfast daily between 6:00 AM and 9:00 AM. Fellow travelers say good things about the helpful staff and breakfast.
Languages
English, Spanish
At a glance
Hotel size
96 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 1 total, up to 80 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (USD 15.00 per day; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Working away
Business center
2 meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Built in 1960
Safe-deposit box at front desk
24-hour fitness center
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
40-inch flat-screen TV
Premium cable channels
Pay movies
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
More
Daily housekeeping
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 35.00 per pet, per stay
Parking
Self parking costs USD 15.00 per day with in/out privileges
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Express Hartford-Downtown
Holiday Inn Express Hotel Hartford-Downtown
Hartford Holiday Inn
Red Roof PLUS Hartford Downtown Hotel
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Red Roof PLUS Hartford Downtown
Red Roof Inn PLUS Hartford Downtown Hotel
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford
Capitol Hotel Hartford
The Capitol Hotel, an Ascend Hotel Collection Member Hartford
Hotel The Capitol Hotel, an Ascend Hotel Collection Member
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford Downtown
Holiday Inn Express Hartford Downtown
Red Roof Inn PLUS+ Hartford Downtown
Capitol Hartford
Capitol Hotel
Capitol
The Capitol Hotel Hotel
The Capitol Hotel Hartford
The Capitol Hotel Hotel Hartford
The Capitol Hotel Ascend Hotel Collection
The Capitol Hotel an Ascend Hotel Collection Member
Frequently asked questions
Does The Capitol Hotel, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, The Capitol Hotel, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Capitol Hotel, Ascend Hotel Collection?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 80 lbs per pet. There's a charge of USD 35.00 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at The Capitol Hotel, Ascend Hotel Collection?
Yes. Self parking costs USD 15.00 per day.
What are the check-in and check-out times at The Capitol Hotel, Ascend Hotel Collection?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at The Capitol Hotel, Ascend Hotel Collection and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around The Capitol Hotel, Ascend Hotel Collection like?
The Capitol Hotel, Ascend Hotel Collection is in Downtown Hartford, a short 2-minute walk from Hartford Union Station and 4 minutes' walk from XL Center.
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The Capitol Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Parking
Breakfast
View
Bed
Parks
Elevator
Bathroom
Reviews
10/10 Exceptional
Apr 12, 2025
A good stay
I was here for a weekend trip visiting old friends. The hotel was directly across the street from a park, very convenient for surrounding restaurants. No frills but enough to become my go to hotel for future visitations.
Eric
Eric, 3-night trip
8/10 Very good
Jan 5, 2025
Good place to live
Venu Madhav
Venu Madhav, 4-night trip
6/10 Good
Mar 17, 2025
The outside and hallways are not very welcoming. Hallways have drop ceilings and smell like cleaner and perhaps smoke. There was a very light covering on bed but room was pretty nice enough
susan
susan, 1-night trip
10/10 Exceptional
Jan 19, 2025
It was clean and peaceful
Jarelis
Jarelis, 1-night trip
6/10 Good
Mar 30, 2025
Overall not horrible, but pick somewhere else
Over priced compared to surrounding hotels for what we got. The beds and pillows were hard, NO soundproofing and the windows were so thin it sounded like they were open. Had to pay for parking in the absolute worst tiny one lane underground parking. Getting into a spot took me 10 minutes with all the maneuvering I had to do to avoid the poles, and getting out isn't much easier since you risk side swiping the same poles
Thaise
Thaise, 1-night trip
6/10 Good
Feb 20, 2025
Keep looking
The location was right next to train and major bus route which made things noisy. The area felt a bit unsafe and the whole hotel felt dated and neglected.
Verified traveler
1-night trip
10/10 Exceptional
Jan 30, 2025
Room with a view of the Capitol
We loved our room with a view of the lovely 19th C. Capitol building and a snowy Bushnell Park. The hotel is conveniently located for Amtrak travelers & walkable to everything in downtown Hartford. Check out Hartford Stage & the Wadsworth Atheneum if you come to Hartford—both a short walk from the hotel. Also very close: Black Eyed Sally’s Southern Kitchen.
Clarissa
Clarissa, 1-night trip
10/10 Exceptional
Nov 8, 2024
Staff was very friendly
Michael
Michael, 1-night trip
10/10 Exceptional
Aug 5, 2024
Great place to stay
Carmen
Carmen, 1-night trip
6/10 Good
Jan 21, 2025
It was average… nothing special.
Susan
Susan, 2-night trip
8/10 Very good
Dec 22, 2024
Personable and Accommodating
Asani was amazing at check in. Very hospitable and knowledgeable of the area, offering recommendations for a meal. Would recommend this hotel to anyone and will go back.
Cara
Cara, 1-night trip
10/10 Exceptional
Nov 1, 2024
We had a great time during our stay. The view of the Capitol building added a lovely touch to the experience.
Samora
Samora, 1-night trip
10/10 Exceptional
Dec 29, 2024
Very good breakfast spread. Room could have used an easy chair in the corner, next to bed. Otherwise fine
Roderick
Roderick, 2-night trip
6/10 Good
Jan 2, 2025
Rip off
The hotel was clean and convenient. However, the hotel charged me FOUR times for the same room!
Takima
Takima, 1-night trip
6/10 Good
Feb 16, 2025
As expected...
To keep it brief, if you're looking for a place to just hide away for a day or two, this would be the place to go. On average, the place is just say renovated Red roof inn (literally) with different color schemes. Halls are very cramped and obviously very close corridors. To say this place has thin walls would be an understatement. Upon checking in I couldn't even access the Wi-Fi. If you can manage to handle the train station next to the hotel, it should be a halfway decent experience in the end.
Jonathan
Jonathan, 1-night trip
10/10 Exceptional
Oct 10, 2024
Staff was friendly. Free breakfast was superb!
Lee
Lee, 1-night trip
4/10 Fair
Jan 11, 2025
Everyone was rude
Doors didn’t work
Breakfast sucked
No coffee, machine was always broken
Do not recommend
Shannon
Shannon, 4-night trip
8/10 Very good
Nov 25, 2024
Same Magic
We were celebrating our 40th anniversary having stayed at an earlier incarnation of the hotel on our wedding night. We found the stay to be friendly and very helpful.
Stephen
Stephen, 1-night trip
10/10 Exceptional
Nov 17, 2024
Nice for a night
We needed an overnight stay for a wedding. The check in was easy, the room extremely clean. We only stayed the one night but the beds were comfortable. The tv worked fine and check out was easy least. I would definitely stay here again
Kimberly
Kimberly, 1-night trip
10/10 Exceptional
Nov 25, 2024
Great
Matthew
Matthew, 2-night trip
8/10 Very good
Nov 2, 2024
Convenient location. Staff very friendly.
Rooms A little outdated
Marta
Marta, 3-night trip
2/10 Poor
Jan 14, 2025
Female employee on the front desk be behaving rudely
Jevito
Jevito, 1-night trip
6/10 Good
Jan 8, 2025
Staff was very nice and acompassing. Especially for NYE. Parking is very reasonable. $15.
Rooms are tidy and have a fridge and microwave. Which was a major plus.
Would have liked to see a bed skirt on the beds. Something about seeing a box spring irks me a bit.
A little outdated but good for the price.
CHRISTINE
CHRISTINE, 1-night trip
8/10 Very good
Oct 1, 2024
Hotel in a great position overlooking the park and the Capitol building. Great staff and a very good breakfast offering included in the price. Underground parking a bit tight though.