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SureStay Hotel by Best Western Helen Downtown

2.5 star property
Mountain hotel with indoor pool, near Helen Tubing & Helen Water Park

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Photo gallery for SureStay Hotel by Best Western Helen Downtown

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi
Reception
Lobby
Indoor pool, a heated pool

Reviews

8.6 out of 10
Excellent
Tucked away in the mountains, SureStay Hotel by Best Western Helen Downtown offers a warm retreat with free continental breakfast and an indoor pool. Relax in the lobby with coffee/tea while taking advantage of 24-hour front desk service and convenient parking.

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Free WiFi

Main amenities (9)

  • Housekeeping (on request)
  • Indoor pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Convenience store
  • Microwave in a common area
  • Refrigerator in a common area
  • TV in a common area
  • Banquet hall

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Coffee/tea maker
  • In-room climate control (air conditioning)
The current price is $110
includes taxes & fees
$91 per night
May 4 - May 5

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Shower/tub combination
Hair dryer
Private bathroom
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Hydromassage showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Standard Room, 2 Double Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Shower/tub combination
Hair dryer
Private bathroom
Hydromassage showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Hydromassage showerhead
Jetted bathtub
  • Sleeps 2
  • 1 King Bed

Similar properties

Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Country Inn & Suites by Radisson, Helen, GA

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.0 out of 10, Very Good, 1,006 reviews
The price is $119
includes taxes & fees
$99 per night
Apr 20 - Apr 21
Country Inn & Suites by Radisson, Helen, GA
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About the neighborhood

Map
8396 S Main St, Helen, GA, 30545

What's nearby

  • Helen Festhalle - 5 min walk - 0.5 km
  • Helen Arts & Heritage Center - 6 min walk - 0.5 km
  • Charlemagne's Kingdom - 8 min walk - 0.7 km
  • Alpine Helen/White County Convention and Visitors Bureau - 10 min walk - 0.9 km
  • Helen Tubing & Helen Water Park - 16 min walk - 1.4 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

  • ‪Bigg Daddy S Restauran - ‬6 min walk
  • ‪Cowboys & Angels - ‬6 min walk
  • ‪Hofbrauhaus Restaurant - ‬12 min walk
  • ‪Troll Tavern - ‬4 min walk
  • ‪Spice 55 - ‬11 min walk

About this property

SureStay Hotel by Best Western Helen Downtown

SureStay Hotel by Best Western Helen Downtown puts you just a 5-minute drive from Helen Tubing & Helen Water Park. Guests can enjoy the indoor pool or take advantage of nearby rafting. Fellow travelers love the helpful staff and breakfast.

Languages

English

At a glance

DONE

Hotel size

    • 58 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Shared microwave
  • Shared refrigerator

Traveling with children

  • Grocery/convenience store

What to do

  • Golfing nearby
  • Rafting nearby

Services

  • 24-hour front desk

Facilities

  • 2 buildings/towers
  • Television in common areas
  • An indoor pool
  • Heated pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible lounge
  • Raised toilet seat

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Helen Ga Super 8
SureStay Helen Downtown
Super 8 Motel Helen Ga
Super 8 Helen Ga Motel
Super 8 Helen Ga Hotel
Helen Super Eight
Super Eight Helen
Helen Super 8 Hotel
SureStay Hotel Helen Downtown Best Western
SureStay Helen Downtown Best Western
SureStay Hotel Best Western Helen Downtown
SureStay Best Western Helen Downtown
SureStay Hotel Helen Downtown by Best Western
Surestay By Best Helen Helen
SureStay Hotel by Best Western Helen Downtown Hotel
SureStay Hotel by Best Western Helen Downtown Helen
SureStay Hotel by Best Western Helen Downtown Hotel Helen

Frequently asked questions

Is there a pool at SureStay Hotel by Best Western Helen Downtown?

Yes, there's an indoor pool.

Are pets allowed at SureStay Hotel by Best Western Helen Downtown?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Hotel by Best Western Helen Downtown?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Hotel by Best Western Helen Downtown?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Check-out time is 11 AM.

What is there to do at SureStay Hotel by Best Western Helen Downtown and nearby?

Have fun with nearby activities such as rafting and practice your swing at the nearby golf course. SureStay Hotel by Best Western Helen Downtown also has an indoor pool.

What's the area around SureStay Hotel by Best Western Helen Downtown like?

SureStay Hotel by Best Western Helen Downtown is a short 16-minute walk from Helen Tubing & Helen Water Park and 5 minutes' walk from Helen Festhalle. Travelers love the hotel's prime location.

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SureStay Hotel by Best Western Helen Downtown Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Towns
Store
Restaurant
Coffee
Bathroom

What guests liked

  • Parking was convenient, free, and easily accessible with a parking pass provided. (8 reviews)
  • Breakfast options were varied and enjoyable with a good selection to choose from. (20 reviews)
  • The hot tub was a soothing and enjoyable amenity, with many guests praising its relaxing qualities. (7 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great stay!!

A great place, right in the middle of town. Extremely friendly staff, room was very clean with modern updates. Parking convenient and free with stay. Front desk clerk was very knowledgeable about the area and the price was amazing. We would definitely stay again, should we ever return.
Tracey, 1-night trip

8/10 Very good

Weekend get away

It was very clean and well maintained. There are some things that need updating but it was a very nice stay and very close to everything.
Brent, 2-night trip

8/10 Very good

Great price, location, and staff

My family of three stayed here one night after climbing at nearby Mt. Yonah. It was a great price and location, and the staff was extremely kind. The beds were not that comfortable, and I certainly wouldn't have stayed in a double bed for more than one night, but it was exactly what I expected, and I would recommend it.
Amy, 1-night trip

10/10 Exceptional

Great stay, even with lousy weather!

Great location, comfortable, clean, would book again without hesitation!
Cynthia, 2-night trip

10/10 Exceptional

awesome!!! customer service was great, and i was very comfortable in my room! everything was amazing! totally recommend!
Luz Maria, 1-night trip

10/10 Exceptional

Check in was easy and staff helpful and friendly!
Betsy, 1-night trip

8/10 Very good

Very good place, nice people and very good location
Jose, 1-night trip

10/10 Exceptional

Great,cleabe, spacious room with a separate jetted tub!! Walking distance to everything
ALEJANDRO, 1-night trip

10/10 Exceptional

We had an amazing time and will definitely be returning!
Holly, 1-night trip

8/10 Very good

Very pleased with the property & location. Bed was comfortable & very nice amenities. The only problem was the room temperature was good but there was a lot of moisture in the air so the floor was wet (and a little dirty).
Jeff, 3-night trip

8/10 Very good

Location was very convenient!
Prachi, 1-night trip

10/10 Exceptional

Hands down best place to stay for a great price. Very clean and great staff.
Melissa, 2-night trip

10/10 Exceptional

Loved it!

The hotel was great! The bed was really comfortable, room was nice, and had a nice tub. Its located in a great spot. All the staff were extremely friendly.
Samantha, 1-night trip

10/10 Exceptional

Great town

10/10 Exceptional

Like always the staff is amazing and is walking distance from downtown!!!
Melissa, 1-night trip

10/10 Exceptional

Great Location.
Diane, 1-night trip

10/10 Exceptional

It is great hotel when you go to Helen, near downtown but quite and good service
LI, 1-night trip

10/10 Exceptional

A great stay and walking distance to Helen attractions
Gul, 3-night trip

10/10 Exceptional

Lived my stay
Scott, 1-night trip

10/10 Exceptional

Great stay!!
Tommy, 3-night trip

10/10 Exceptional

Clean and comfy, great choice!

My husband and I travel throughout the USA a bunch. The cleanliness of this place resembles the perfect housekeeping of my German neighbor back in the day. Friendly staff too. Pool was a warm welcome during our rainy visit. Loved our stay here.
Abraham, 2-night trip

10/10 Exceptional

Amazing stay.
Ramesheon, 1-night trip

8/10 Very good

Thin Walls

The neighbors were really loud on both sides the tvs and the talking you could here all there conversations the walls are extremely thin.
Brandlyn, 3-night trip

8/10 Very good

Return Visitor…

This was my second trip where I stayed at this hotel. And I will probably stay at this hotel the next time I come to Helen, GA. Hotel is clean, bed was comfortable, and staff were friendly and helpful.
Brian, 2-night trip

10/10 Exceptional

Convenient, clean and friendly!

The room and bedding was better than expected. Very clean and comfortable. The front desk was friendly during check in and morning breakfast. Would definitely stay here again! Right in the middle of the town and near all attractions.
Katherine, 1-night trip