See all properties

Na Balam Hotel

3.0 star property
Beach hotel with outdoor pool, near North Beach

Choose dates to view prices

Photo gallery for Na Balam Hotel

Aerial view
Beach nearby, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas
Aerial view
View from room
Na Balam Hotel, located in the heart of Centro - Supmza 001, offers a sun-kissed beach getaway with an airport shuttle and beach bar. Unwind on the white sand beach or by the outdoor pool with umbrellas while enjoying Mediterranean cuisine at Oceanvs restaurant. With free WiFi in public areas, a garden to stroll through and helpful multilingual staff at your service.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach bar
  • Airport shuttle
  • Ferry terminal shuttle
  • Terrace
  • Garden

For families (6)

  • Children stay free
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • In-room climate control (air conditioning)
The current price is $200
includes taxes & fees
$166 per night
May 16 - May 17

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Poolside Suite

Poolside Suite | In-room safe, individually decorated, individually furnished

Poolside Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Free bottled water
In-room safe
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Poolside Room

Poolside Room | In-room safe, individually decorated, individually furnished

Poolside Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Free bottled water
  • 581 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Suite

Two Bedroom Suite | In-room safe, individually decorated, individually furnished

Two Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
2 bedrooms
  • 1119 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Room Standard With Pool View

In-room safe, individually decorated, individually furnished

Room Standard With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

Similar properties

Front of property

Izla Beach Front Hotel

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, 1,012 reviews
The price is $196
includes taxes & fees
$162 per night
May 7 - May 8
Izla Beach Front Hotel
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Calle Zazil-ha No. 118, Isla Mujeres, QROO, 77400

What's nearby

  • North Beach - 1 min walk - 0.1 km
  • Isla Mujeres Cemetery - 6 min walk - 0.5 km
  • Miguel Hidalgo - 7 min walk - 0.6 km
  • Isla Mujeres Ferry Terminal - 12 min walk - 1.0 km
  • Dolphin Discovery - 10 min drive - 8.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 120 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Restaurants

  • ‪Lima y Coco - ‬2 min walk
  • ‪Stingray - ‬5 min walk
  • ‪Mayan Beach Club Restaurant & Tequileria - ‬10 min walk
  • ‪Tarzan - ‬7 min walk
  • ‪Guru Beach Club & Restaurant - ‬1 min walk

About this property

Na Balam Hotel

When you stay at Na Balam Hotel, you'll be within a 15-minute walk of North Beach and Isla Mujeres Ferry Terminal. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A beach bar, a terrace, and a garden are other highlights. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 21 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7 AM - 11 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle from 6:00 AM to 11:30 PM*
    • Ferry terminal shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Beach bar

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 7 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Oceanvs - This beachfront wine bar specializes in Mediterranean cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 50 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 120 per vehicle (roundtrip)
  • Ferry terminal shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

balam Hotel
Beach Hotel na balam Isla Mujeres
Beach na balam
Beach na balam Isla Mujeres
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres
Na Balam Hotel Hotel
Na Balam Hotel Isla Mujeres
Na Balam Beach Hotel Villas
Na Balam Hotel Hotel Isla Mujeres

Frequently asked questions

Does Na Balam Hotel offer free cancellation for a full refund?

Yes, Na Balam Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Na Balam Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Na Balam Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Na Balam Hotel?

Sorry, there's no onsite parking at Na Balam Hotel.

Is airport shuttle service offered by Na Balam Hotel?

Yes, an airport shuttle is available from 6:00 AM to 11:30 PM on request. The charge is USD 120 per vehicle roundtrip.

What are the check-in and check-out times at Na Balam Hotel?

Check-in start time: 3 PM; Check-in end time: 11 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Na Balam Hotel?

No, this hotel doesn't have a casino, but PlayCity Casino (8.6 mi) and Royal Yak Casino and Sports Book (9.4 mi) are both nearby.

What is there to do at Na Balam Hotel and nearby?

Have fun with nearby activities like cycling, boat tours, and fishing. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Na Balam Hotel?

Yes, Oceanvs offers beachfront dining and Mediterranean cuisine.

What's the area around Na Balam Hotel like?

Na Balam Hotel is located near North Beach in Centro - Supmza 001, a short 12-minute walk from Isla Mujeres Ferry Terminal and 2 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Na Balam Hotel Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Beach
Room
Service staff
Location
Breakfast
Islands
Food
Shower
Family friendly
Massage

What guests liked

  • The property offers direct access to a beautiful beach with white sand and gorgeous blue water. (18 reviews)
  • The pool area is nice, tranquil, and perfect for relaxation with a great view. (6 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Proximity to the beautiful beach and town. Staff was very friendly and helpful.
Rick, 3-night trip

10/10 Exceptional

Great location in playa Norte.
Jose Villa, 4-night trip

10/10 Exceptional

Great little hotel

Great little hotel. A few steps from the beach. Included breakfast was a limited menu but adequate. Staff were friendly & helpful. Very enjoyable stay.
Valerie J, 7-night trip

10/10 Exceptional

Peaceful and relaxing stay. Nothing was too far away from it and right near the beach.
Marco, 3-night trip

10/10 Exceptional

great beach access and rooms with lofts
Andrew, 4-night trip

10/10 Exceptional

Loved this property!
Michele, 1-night trip

6/10 Good

Room for improvement

Pros: Location - steps away from Playa Norte Hotel grounds are shady - nice escape from the sun Cute cat on site Friendly & helpful staff Walkable to many restaurants and shops Decent AC Cons: Uncomfortable beds Dark rooms Very low water pressure No hot water - eked out one lukewarm shower in 3 days Very loud late at night on weekends due to parties at the MIA. Property has a lot potential, but the benefits of the location did not outweigh the annoyances/uncomfortable accommodations.
3-night trip

8/10 Very good

Proximity to the best beach in the Island
Renato, 1-night trip

10/10 Exceptional

The staff was very friendly and accommodating. I would recommend the property, we will visit again.
Rodney, 4-night trip

10/10 Exceptional

Great hotel the actual property is beautiful has beach access a nice deep shaded pool good breakfast and super cold ac in the rooms
Chris Wayne, 4-night trip

10/10 Exceptional

Very lovely , walkable to anywhere. Steps to the best beach! Great breakfast, everything was beautiful. Enjoyed the place ! Would recommend & stay there again.
Jaime, 3-night trip

10/10 Exceptional

Beautiful and quite
Coty, 1-night trip

10/10 Exceptional

Great location and laid back vibe

We loved the convenience of belong close to North beach and walking distance to Hidalgo St
Denise, 5-night trip

10/10 Exceptional

Very relaxing and private hotel with friendly staff.
Holly, 1-night trip

10/10 Exceptional

Perfect location. Great quiet vibe (compared to the noisy city). Great with sunbeds on the beach and excellent breakfast.
Sebastian, 5-night trip

10/10 Exceptional

I loved the hotel, my room, the amenities & close to the beach.
Hortencia, 1-night trip

2/10 Poor

Bait and Switch a CON

Shocking unpleasant surprise on arrival did not get this hotel but a horrible across the street suite.cost a lot of money supposedly offering a kitchen but no microwave, oven No grab bars in very slippery shower and by the way I had a very bad fall the first day due to odd small step at master bdrm door
6-night trip

10/10 Exceptional

Must stay , I’m coming back soon !!!
Guadalupe, 1-night trip

10/10 Exceptional

Relaxing atmosphere. Very clean place.
dorn, 7-night trip

10/10 Exceptional

It was perfect for our days at playa Norte
david, 1-night trip

10/10 Exceptional

Great location, close to the beach. Very friendly and helpful staff.
Irina, 3-night trip

10/10 Exceptional

Excellent service and good food

10/10 Exceptional

We always have a pleasant time at Na Balaam. great spot for families that are looking for a low key experience. Location is primo! The cat was a big hit with granddaughter
jane, 4-night trip

10/10 Exceptional

Very nice people and great employees!
Pablo, 2-night trip

8/10 Very good

Includes breakfast. Daybeds across thexstreet on beach are fantastic. Cool spot.
Deanna, 2-night trip