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Westgate Smoky Mountain Resort & Water Park

4.0 star property
Family-friendly hotel with 3 restaurants, near Wild Bear Falls Indoor Water Park

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Photo gallery for Westgate Smoky Mountain Resort & Water Park

2 outdoor pools
Exterior
Exterior
Villa, 3 Bedrooms | Private kitchen | Paper towels
Property amenity

Reviews

8.4 out of 10
Very good
Tucked away near Wild Bear Falls Indoor Water Park, Westgate Smoky Mountain Resort & Water Park is a haven for families. Let the kids loose at mini golf and the playground or indulge in a rejuvenating deep-tissue massage at the spa. Enjoy lunch and dinner with kids' meals available or unwind with fitness classes at the health club.

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Connecting rooms available
  • Spa

Main amenities (12)

  • Housekeeping (on request)
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and 2 hot tubs
  • Water park
  • Breakfast available
  • Health club
  • Business center
  • 24-hour front desk
  • Snack bar/deli
  • ATM/banking services
  • Self-serve laundry

For families (6)

  • Playground on site
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Laundry facilities
  • Elevator
  • Barbecue grill(s)
The current price is $165
includes taxes & fees
$146 per night
Apr 20 - Apr 21

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Villa, 1 Bedroom (2 Full beds)

Paper towels

Deluxe Villa, 1 Bedroom (2 Full beds)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Dishwasher
Flat-screen TV
  • 839 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom

Villa, 1 Bedroom | Desk, laptop workspace, iron/ironing board, free WiFi

Villa, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washing machine
  • 546 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Resort Select)

Desk, laptop workspace, iron/ironing board, free WiFi

Room (Resort Select)

Highlights

Connecting rooms available
Flat-screen TV
Washing machine
Clothes dryer
Private bathroom
Hair dryer
Desk
Pet friendly
  • 546 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio (Villa)

Paper towels

Studio (Villa)

Highlights

Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Washing machine
Clothes dryer
Sofa bed
Ceiling fan
  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Villa, 1 Bedroom (King)

Flat-screen TV

Deluxe Villa, 1 Bedroom (King)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV

Villa, 2 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Dishwasher
Flat-screen TV
  • 1230 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds

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About the neighborhood

Map
Gatlinburg, TN

What's nearby

  • Wild Bear Falls Indoor Water Park - 3 min walk - 0.3 km
  • Ripley's Aquarium of the Smokies - 5 min drive - 3.4 km
  • Anakeesta - 5 min drive - 3.4 km
  • SkyPark - 6 min drive - 4.0 km
  • Gatlinburg Convention Center - 6 min drive - 4.1 km

Getting around

  • McGhee Tyson Airport (TYS) - 59 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬5 min drive
  • ‪Tennessee Cider Company - ‬5 min drive
  • ‪Loco Burro Fresh Mex Cantina - ‬6 min drive
  • ‪Subway - ‬5 min drive
  • ‪Ole Red - ‬4 min drive

About this property

Westgate Smoky Mountain Resort & Water Park

At Westgate Smoky Mountain Resort & Water Park, you'll be just a 5-minute drive from Ripley's Aquarium of the Smokies and Wild Bear Falls Indoor Water Park. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at one of the 3 restaurants. Other highlights include 2 outdoor pools, a water park, and a bar/lounge. Fellow travelers say great things about the helpful staff.

Languages

English, Portuguese, Spanish
VISIBILITY

At a glance

Hotel size

    • 250 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 10:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs only, 2 total, up to 60 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 8:00 AM–11:00 AM on weekdays and 9:00 AM–11:00 AM on weekends
  • 3 restaurants
  • Bar/lounge
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Water park access (surcharge)
  • Mini golf
  • Playground
  • Children's menu

What to do

  • Fitness classes
  • Mini golf
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Ski lessons nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • ATM/banking
  • Picnic area
  • Health club
  • 2 outdoor pools
  • Water park access (surcharge)
  • Full-service spa
  • 2 hot tubs
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Iron/ironing board
  • Washing machine

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Paper towels

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages and Swedish massages. The spa is open daily.

Dining

Roaring Fork Snack Bar - This café serves lunch and light fare. A children's menu is available. Open daily.
Mountain Top Pool Bar - This bar serves light fare only. Open select days.
The Market Place - Onsite delicatessen. Open daily.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 200 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 33.81 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • In-room safe
    • Phone calls (may be limited)
    • Pool access
    • Self parking

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 50 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

Also known as

Smoky Mountain Resort Westgate
Smoky Mountain Westgate
Smoky Mountain Westgate Resort
Westgate Mountain Resort
Westgate Mountain Resort Lodge Smoky
Westgate Resort Smoky Mountain
Westgate Smoky
Westgate Smoky Mountain
Westgate Smoky Mountain Resort
Westgate Smoky Resort
Gatlinburg Westgate
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Gatlinburg
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Tennessee
Westgate Smoky Mountain Resort Gatlinburg
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Resort
Westgate Resort Tennessee
Westgate Tennessee
Gatlinburg Westgate
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Resort Water Park
Westgate Smoky Mountain Resort & Water Park Gatlinburg

Frequently asked questions

Does Westgate Smoky Mountain Resort & Water Park offer free cancellation for a full refund?

Yes, Westgate Smoky Mountain Resort & Water Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Westgate Smoky Mountain Resort & Water Park?

Yes, there are 2 outdoor pools. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Westgate Smoky Mountain Resort & Water Park?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 60 lbs per pet. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times at Westgate Smoky Mountain Resort & Water Park?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Westgate Smoky Mountain Resort & Water Park and nearby?

Have fun with activities like hiking, mountain biking, and rafting, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Westgate Smoky Mountain Resort & Water Park also has 2 outdoor pools and a health club, as well as a picnic area.

Are there restaurants at or near Westgate Smoky Mountain Resort & Water Park?

Yes, there are 3 onsite restaurants.

What's the area around Westgate Smoky Mountain Resort & Water Park like?

Westgate Smoky Mountain Resort & Water Park is located a short 3-minute walk from Wild Bear Falls Indoor Water Park.

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Westgate Smoky Mountain Resort & Water Park Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

One of the best places I’ve ever stayed in. It was clean, staff were amazing.
Trimekia, 2-night trip

10/10 Exceptional

Excellent resort, great service, and great views
Joe, 3-night trip

10/10 Exceptional

Best vacations ever
Perfect spot to spend time with the family. The perfect resort close to everything you need to enjoy your vacation.
Carlos, 4-night trip

10/10 Exceptional

Amazing complex everything clean & nice. Staff was always friendly & Helpful
Tim, 1-night trip

10/10 Exceptional

The place was amazing. The room was spotless as well as the resort. They had fun activities available for all ages and a fun waterpark.
William, 2-night trip

8/10 Very good

Gorgeous Mountain View
Beautiful room with a balcony. Gorgeous Mountain View. Will definitely stay here again.
Lisa, 2-night trip

6/10 Good

Over all a great room, besides several blinds missing on the balcony door, there was little privacy.
Monica, 3-night trip

10/10 Exceptional

Had a great time at Westgate.
Steven, 2-night trip

10/10 Exceptional

I brought my two small kids on vacation by myself and it was amazing. The property was beautiful and the rooms had anything you could need, but the staff was exceptional. Everyone was so friendly and helpful which made things much more peaceful.
2-night trip

6/10 Good

Charge for water park
I chose to stay here because it stated it had a water park. Westgate Smokey Mountain Resort & Water Park charges $ 35 a person to go to the water park. I would have never stayed here if the water park wasn't included.
SHERI, 3-night trip

10/10 Exceptional

Nice place
simone, 1-night trip

10/10 Exceptional

Room was amazing u have everything u need food was amazing water park was nice stuff to do view r beautiful
Richard, 1-night trip

10/10 Exceptional

We ha d such a great time! The resort was beautiful and the views were breathtaking. Our family of four fit comfortably in our room. I love the washer/dryer add in the bathroom. That helped us out a lot. There were plenty of things to do on the resort but we didn’t have enough time. The only thing that I would have loved even more is just a schedule of when things open and close on the resort. Staff was friendly and considerate of our questions we had. We will be back!
Rebecca, 3-night trip

10/10 Exceptional

Clean. Friendly staff. Will definitely be staying again!
Jessica, 3-night trip

10/10 Exceptional

Excellent
Alfredo, 4-night trip

10/10 Exceptional

Amazing loved eveything
3-night trip

10/10 Exceptional

Nice
Jackeline, 2-night trip

4/10 Fair

No smoking in rooms rule not enforced
We loved the place; it was perfect for a family trip. Unfortunately, there were guests staying in our building who were smoking (not cigarettes), and the smoke was seeping into our room. We reported the issue to the front desk, and they sent security, but they were unable to address the situation because, as they explained, they couldn’t see anyone smoking. If the resort promotes itself as a non-smoking establishment, they really need to enforce their rules. We had to stay in our room all night because the smell was unbearable. This took all our joy away.
Jose, 2-night trip

4/10 Fair

No hot water
Hot water sucks. Family of 7 and you could only use the jacuzzi tub once a night and then nobody else would be able to take a shower because there would be no hot water left.
Lisa, 2-night trip

6/10 Good

The heat was horrible. It took about 5ish hours to get warm within the unit & I had a two year old as well as an 8 month old. We were on the bottom of the building & I’m not sure if that had anything to do with it.
Alexis, 2-night trip

6/10 Good

Rooms need work
We had issues with our key at check in. Ended up having to call security to fix the issue. The refrigerator was super loud the whole time, and one of the bad room doors wouldn’t lock. We’ve stayed at this resort before but we seemed to get a beat up room.
Crystal, 3-night trip

10/10 Exceptional

Water park for the kids
DAWN, 1-night trip

8/10 Very good

Beautiful place to be.
Our stay was very nice. We had some problems with the fireplace not working but they fixed it right away. Front door was sticking very bad and would only open about 2 feet. They only other disappoint we had was the mattress on the pull out sofa was only about 2 inches thick and very unconfortable.
Nick, 3-night trip

8/10 Very good

First of all there should be bigger signs at the entrance from the main road. The room was very clean. The menu did not have a lot to choose from, my omelette was perfect . On the weekends the game room should stay opened until 1 am. Overall this is a nice place to stay.
DIANA D., 3-night trip

10/10 Exceptional

The property was very nice in overall, the only thing I disslike was the service at the restaurant, the waiter seem to be in a hurry, he even brought us the check without asking if we wanted coffee or dessert. Everything else was great.
Legna, 6-night trip