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Universal’s Loews Royal Pacific Resort

4.0 star property
Family-friendly hotel with 3 restaurants, near Universal CityWalk

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Photo gallery for Universal’s Loews Royal Pacific Resort

Lobby lounge
Exterior
Outdoor pool, open 9:00 AM to 10:00 PM, cabanas (surcharge)
Lobby
Exterior
Located near Universal CityWalk, Universal’s Loews Royal Pacific Resort offers a family-friendly oasis. Unwind by the poolside bar or in the sauna and steam room, then enjoy shopping on site or exploring nearby attractions like Universal’s Islands of Adventure and Universal Studios Florida. With an arcade/game room for kids, dry cleaning/laundry services for convenience, helpful staff to guide you through your stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool and 2 hot tubs
  • Early theme park entry
  • Express theme park tickets
  • Breakfast available
  • Free theme park shuttle
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Self parking

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Early theme park entry
  • Express theme park tickets
  • Connecting/adjoining rooms available
$551 nightly
The total price is $620
Sep 29 - Sep 30
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 19 - Sep 20
Check availability for tonight Sep 19 - Sep 20

Tomorrow

Sep 20 - Sep 21
Check availability for tomorrow Sep 20 - Sep 21
Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 2 Queen Beds (Mobility) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds (Mobility) (FREE Universal Express Unlimited^)

8.4 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Club Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 335 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
  • 670 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

9.0 out of 10
Wonderful
(258 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Separate bedroom
Hair dryer
Designer toiletries
  • 335 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Water View) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Non Smoking (Water View) (FREE Universal Express Unlimited^)

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hair dryer
Designer toiletries
Bathrobes
  • 335 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (Jurassic Kids' Suite) (FREE Universal Express Unlimited^)

Suite, Multiple Beds, Non Smoking (Jurassic Kids' Suite) (FREE Universal Express Unlimited^) | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Multiple Beds, Non Smoking (Jurassic Kids' Suite) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
2 bedrooms
Hair dryer
Shower/tub combination
  • 670 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 2 Queen Beds (Water View, Mobility) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds (Water View, Mobility) (FREE Universal Express Unlimited^)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Water View, Hearing) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds (Water View, Hearing) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Water View) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Non Smoking (Water View) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hair dryer
Private bathroom
Bathrobes
  • 335 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 335 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Hearing) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed (Hearing) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Shower/tub combination
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hair dryer
Designer toiletries
Bathrobes
  • 335 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Hearing) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds (Hearing) (FREE Universal Express Unlimited^)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility, Roll-In Shower) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds (Mobility, Roll-In Shower) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Universal’s Loews Portofino Bay Hotel

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 1,009 reviews
$594 nightly
The price is $668
Sep 22 - Sep 23
Total with taxes and fees
Universal’s Loews Portofino Bay Hotel
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About the neighborhood

Map
6300 Hollywood Way, Orlando, FL, 32819

What's nearby

  • Universal’s Islands of Adventure - 3 min walk - 0.3 km
  • Universal CityWalk - 3 min walk - 0.3 km
  • Universal Orlando Resort - 6 min walk - 0.6 km
  • Universal Studios Florida - 8 min walk - 0.7 km
  • Universal’s Volcano Bay - 12 min walk - 1.1 km

Getting around

  • Orlando Intl. Airport (MCO) - 21 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 35 min drive
  • Orlando Sanford Intl. Airport (SFB) - 39 min drive
  • Orlando Station - 11 min drive
  • Winter Park Station - 17 min drive
  • Kissimmee Station - 21 min drive
  • Free theme park shuttle

Restaurants

  • ‪Toothsome Chocolate Emporium and Savory Feast Kitchen - ‬4 min walk
  • ‪Jimmy Buffett's Margaritaville - ‬4 min walk
  • ‪Confisco Grille & Backwater Bar - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Antojitos Authentic Mexican Food - ‬5 min walk

About this property

Universal’s Loews Royal Pacific Resort

Universal’s Loews Royal Pacific Resort offers a great location, putting you within just a 10-minute walk of Universal CityWalk and Universal’s Islands of Adventure. You can splash around at the outdoor pool, visit one of the 3 restaurants for a bite to eat, or unwind with a drink at the bar/lounge. A poolside bar, a fitness center, and a sauna are other highlights. Fellow travelers say great things about the pool and helpful staff.

At a glance

DONE

Hotel size

    • 1000 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • ^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.
    • HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Royal Pacific Resort TM & © 2025 UCF Hotel Venture. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (USD 36 per night; includes in/out privileges)
    • Onsite valet parking (USD 45 per night; includes in/out privileges)
    • Electric vehicle charging point on site
DONE

Offsite

    • Free theme park shuttle
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Free theme park shuttle
  • Early theme park entry
  • Express theme park tickets
  • Children's menu
  • Pool gate
  • Fence around the pool
  • Lifeguard on site

What to do

  • Shopping
  • Pool table
  • Golf lessons nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (85000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • 2 hot tubs
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Closed captioned TV
  • Visual fire alarm

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Tuk Tuk Market - Onsite café.
Orchid Court Sushi Bar - This sushi bar specializes in sushi and serves dinner only. Open daily.
Islands Dining Room - This restaurant specializes in Pan-Asian cuisine and serves breakfast and dinner. A children's menu is available. Open daily.
Bula Bar and Grille - This poolside restaurant serves lunch, dinner, and light fare. Open daily.
Jake's American Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Microwaves are available for USD 15 per night

Children & extra beds

  • Rollaway beds are available for USD 35.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Parking

  • Uncovered self parking costs USD 36 per night with in/out privileges
  • Valet parking costs USD 45 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Loews Orlando Royal Pacific
Loews Pacific Resort Universal Orlando
Loews Pacific Royal Orlando
Loews Pacific Royal Resort Orlando
Loews Royal Pacific
Loews Royal Pacific Resort
Loews Royal Pacific Resort Universal Orlando Hotel
Loews Royal Pacific Resort Universal Orlando Hotel Orlando
Loews Royal Pacific Universal
Universal Loews Royal Pacific
Universal's Loews Royal Pacif
Universal's Loews Royal Pacific Resort
Universal's Loews Royal Pacific

Frequently asked questions

Does Universal’s Loews Royal Pacific Resort offer free cancellation for a full refund?

Yes, Universal’s Loews Royal Pacific Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Universal’s Loews Royal Pacific Resort?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Universal’s Loews Royal Pacific Resort?

Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Universal’s Loews Royal Pacific Resort?

Yes. Self parking costs USD 36 per night. Valet parking costs USD 45 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Universal’s Loews Royal Pacific Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at Universal’s Loews Royal Pacific Resort and nearby?

Universal’s Loews Royal Pacific Resort has an outdoor pool and a sauna, as well as a steam room and an arcade.

Are there restaurants at or near Universal’s Loews Royal Pacific Resort?

Yes, there are 3 onsite restaurants, featuring sushi and poolside dining.

What's the area around Universal’s Loews Royal Pacific Resort like?

Universal’s Loews Royal Pacific Resort is a short 6-minute walk from Universal’s Islands of Adventure and 9 minutes' walk from Universal Studios Florida. Travelers give top marks for the hotel's prime location.

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Reviews

Universal’s Loews Royal Pacific Resort Reviews

9.0

Wonderful

9.4

Cleanliness

9.6

Location

9.2

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • The pool area was well-maintained, lovely, and spacious, with good food options and a fun atmosphere. (66 reviews)
  • The on-site restaurants served fresh, good food with excellent service. (13 reviews)
  • The property's breakfast buffet was highly recommended and considered one of the best options. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Parks
Service staff
Location
Bed
Food
Family friendly
Boating
Walking
Amenities

Reviews

10/10 Exceptional

Absolutely beautiful hotel with excellent staff, rooms were amazing, highly recommend
JULIE ANN, 1-night trip

10/10 Exceptional

Love this hotel

By far , one of my favorites
Rose, 1-night trip

10/10 Exceptional

Great place to stay.
James, 2-night trip

10/10 Exceptional

Great stay

Clean and tidy room. Worth staying for the expressive passes and the Course proximity to Universal.
Jonathan, 3-night trip

10/10 Exceptional

Wonderful Stay

We always stay at Loews Royal Pacific Resort when we are visiting Universal Studios. Tonan on reception was lovely and we had the added bonus of our room being ready when we checked in at 7am. We took advantage of the pool and also had drinks and snacks in the American bar. This hotel is highly recommended.
Karen, 1-night trip

10/10 Exceptional

Always love staying here
Brenda, 2-night trip

10/10 Exceptional

Enjoyable one night stay

Only stayed one night but included two days of unlimited express passes for the park. Didn’t see all the hotel has to offer. Would definitely stay again on our next Florida trip.
John, 1-night trip

8/10 Very good

Remember to bring ID

Remember to bring a physical photo ID as they won’t let you check in without this. Long queue to check in as well so get in early if possible
1-night trip

10/10 Exceptional

Great spot lovely hotel a friendly helpful staff
Anthony, 1-night trip

8/10 Very good

Stay July 27th

The hotel was beautiful. Room clean and modern. Hotel smells amazing. Wish I could bottle that up! Very comfortable stay. The only thing we struggled with was check in. Which took over 45minutes at 7am. Great facilities on site - wonderful hotel
1-night trip

10/10 Exceptional

Super place for families
Monica, 7-night trip

8/10 Very good

Great hotel, close proximity

Great hotel walking distance to City walk and the parks. Rooms lovely. Just be careful resort cup refills are not accepted in the parks... Pool area is great and open until late
Ryan, 2-night trip

6/10 Good

Stayed for 1 night family of 4. Lovely looking resort and bonus express passes for universal. Friendly staff at check in. Room however was so noisy could hear voices all night!! Terrible nights sleep for all. On checkout 19 dollars had been added to bill for internet charges, this was incorrect and thankfully deducted when questioned.
Rhiannon, 1-night trip

10/10 Exceptional

Another wonderful stay at this beautiful hotel. Everything was perfect!
Annette, 1-night trip

10/10 Exceptional

Fabulous hotel, everything you need is all there and the staff are very friendly and efficient.
Gail, 2-night trip

10/10 Exceptional

We had a lovely stay at Royal Pacific, the room was great, the pool was fun and we used two of the restaurants, both of which were excellent. Staff were friendly and helpful.
1-night trip

10/10 Exceptional

Two day exhausting visit

Excellent stay. Hotel superb with early entry and express pass.
Robert, 1-night trip

10/10 Exceptional

Fantastic stay once again!

Excellent hotel. Lovely rooms, well equipped. Great location for access to the parks and city walk. Bus service reliable. There was work going on in the hotel which was loud in the lobby but staff apologised for this. Check in took a while - issue with printing room keys. This was a little frustrating as we were keen to get in the park! But again, not too much of an issue. Lovely welcome by all staff. Bonus of express passes is always a fantastic perk - we love this hotel.
2-night trip

10/10 Exceptional

Consistent with our other Loews stays: clean, nice dining, friendly staff
Robert, 2-night trip

10/10 Exceptional

Loved this place

We stayed one night to get the express passes, beautiful hotel, lovely staff. Receptionist was extremely helpful and friendly, luggage services staff were quick and also lovely. Spent a few hours by the pool and the servers working there were amazing. Loved this hotel, wish we had booked another day or two, bed was very comfy too.
1-night trip

10/10 Exceptional

Great hotel for Universal parks, nice pool area
Jennifer, 4-night trip

10/10 Exceptional

Great hotel very modern and clean. Fantastic location for visitings Universal Epic / Universal Staff very helpful
Rachael, 1-night trip

8/10 Very good

4 Nights, One Bedroom Suite.

Been travelling to this hotel for many years. Areas are now badly in need of refurbishment. Prices have become ridiculous. In the shop, 3 Mars Bars are $15. 6 beers in the shop are $63. I don’t mind high prices in the bars and restaurants knowing it’s a resort but the shop was ridiculous. Service was generally good apart from a bad experience at Vacation Planning. It was not busy but the lady couldn’t get rid of us fast enough. Not the perfect experience it once was.
Ian, 4-night trip

10/10 Exceptional

Worth it for express passes.

Quite expensive but worth it for express passes. Without express prices it would not be worth it. Pool closed with risk of thunder for hours even though there was no storm. Room was clean but quite standard.
Justin, 1-night trip

10/10 Exceptional

I have stayed here every summer for the past 5 years. Always greatl.
Bernard, 2-night trip