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Hotel Alster-Hof

3.0 star property
Pet-friendly hotel with restaurant, connected to the convention center, near Miniatur Wunderland

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Photo gallery for Hotel Alster-Hof

View from property
Front of property
Lobby
Interior
Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent
Experience the vibrant Hamburg City Center at Hotel Alster-Hof, with a hair salon and dry cleaning services for a refreshed look. Enjoy rest and relaxation at the sauna or explore nearby attractions like Hamburg City Hall, all while taking advantage of amenities like free in-room WiFi, a gym, restaurant and bar - previous guests have raved about the helpful staff.

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Pet friendly
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Sauna
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Hair salon
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is $160
includes taxes & fees
$139 per night
May 4 - May 5

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

Highlights

Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Minibar
Satellite channels
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room

Highlights

Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Minibar
Satellite channels
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

Highlights

Heating
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Minibar
Satellite channels
Desk
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Interior entrance

Hotel Baseler Hof

  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
8.6 out of 10, Excellent, 846 reviews
The price is $107
includes taxes & fees
$89 per night
May 4 - May 5
Hotel Baseler Hof
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About the neighborhood

Map
Esplanade 12, Hamburg, HH, 20354

What's nearby

  • Jungfernstieg - 3 min walk - 0.3 km
  • Hamburg City Hall - 13 min walk - 1.1 km
  • Reeperbahn - 4 min drive - 3.0 km
  • Miniatur Wunderland - 4 min drive - 2.9 km
  • Elbe Philharmonic Hall - 5 min drive - 3.0 km

Getting around

  • Hamburg Airport (HAM) - 33 min drive
  • Hamburg Dammtor Station - 6 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 16 min walk
  • Hamburg Central Station - 16 min walk
  • Stephansplatz U-Bahn - 1 min walk
  • Gaensemarkt U-Bahn - 5 min walk
  • Dammtor S-Bahn - 6 min walk

Restaurants

  • ‪Hofbräu Raucherstüberl Esplanade - ‬3 min walk
  • ‪L'Osteria - ‬3 min walk
  • ‪Jim Block - ‬4 min walk
  • ‪Espresso House - ‬3 min walk
  • ‪Green Papaya - ‬3 min walk

About this property

Hotel Alster-Hof

When you stay at Hotel Alster-Hof, you'll be just a 5-minute drive from Hamburg City Hall and St. Pauli Piers. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Also, Reeperbahn and Miniatur Wunderland are just a 5-minute drive away. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Stephansplatz U-Bahn is steps away and Gaensemarkt U-Bahn is 5 minutes.

Languages

English, German

At a glance

DONE

Hotel size

    • 108 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Sailing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • Sauna
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

Optional extras

  • Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)

Renovations and closures

The property will be renovating from March 17 2025 to November 1 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facilities
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 9.00 per pet, per night

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard

Also known as

Alster-Hof
Alster-Hof Hamburg
Alster-Hof Hotel
Hotel Alster-Hof
Hotel Alster-Hof Hamburg
Alster Hof Hamburg
Alster Hof Hotel Hamburg
Hotel Alster-Hof Hotel
Hotel Alster-Hof Hamburg
Hotel Alster-Hof Hotel Hamburg

Frequently asked questions

Does Hotel Alster-Hof offer free cancellation for a full refund?

Yes, Hotel Alster-Hof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Alster-Hof?

Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 9.00 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times at Hotel Alster-Hof?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 50 (subject to availability). Contactless check-out is available.

Is there an onsite casino at Hotel Alster-Hof?

No, this hotel doesn't have a casino, but Casino Esplanade (1-min walk) and Casino Reeperbahn (4-min drive) are both nearby.

What is there to do at Hotel Alster-Hof and nearby?

Have fun with nearby activities like cycling and sailing. Enjoy amenities like a sauna and a fitness center.

Are there restaurants at or near Hotel Alster-Hof?

Yes, there's an onsite restaurant.

What's the area around Hotel Alster-Hof like?

Hotel Alster-Hof is in Hamburg City Center, a short 1-minute walk from Stephansplatz U-Bahn and 13 minutes' walk from Hamburg City Hall.

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Hotel Alster-Hof Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Breakfast
Room
Location
Service staff
Bed
Walking
Parking
Family friendly

What guests liked

  • Breakfast was consistently described as good, lovely, and delicious with a variety of choices. (11 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great place to stay near everything.
Mona, 2-night trip

8/10 Very good

The location was perfect for touring or finding a quiet lovely spot to rest in.
Arthur, 1-night trip

10/10 Exceptional

The facility looks old but has been renovated and the rooms are very clean. Breakfast is good and location is great.
KIYOSHI, 1-night trip

8/10 Very good

Good hotel near Hamburg dammtor station.
Izumi, 1-night trip

10/10 Exceptional

Nice location
Richard, 1-night trip

10/10 Exceptional

It is convenient close to the station and all amenities
T, 2-night trip

10/10 Exceptional

German Unity Day parkrun trip

The hotel was ideally placed for exploring the city. The room was on the 6th floor and was quiet and comfortable. Breakfast was included in the rate and the vegan food choices were good. The Reception staff were welcoming and helpful. I would definitely stay again.
Sharon, 2-night trip

10/10 Exceptional

Excellent value
Keith, 2-night trip

8/10 Very good

Great location great stay.

Family trip to Hamburg. Hotel is in a great location. Free parking after 8pm in front of hotel on the boulevard street. Other than that a parking structure I was told was 15min away. Room was great and breakfast as well.
Marcel, 1-night trip

10/10 Exceptional

Reasonable priced perfect hotel in Hamburg

Small hotel great location good service Amazing laundry service ! My shirt came back as new
Stephen, 1-night trip

6/10 Good

The hotel was lovely and in a great location. It was very close to restaurants and shops. It was an older hotel so the room furnishings were older. The bathroom was remodeled. The breakfast and lounge area were nice. Breakfast offered a variety of items and was very good. If you enjoy a more traditional hotel , I would recommend it. The staff were very courteous and professional.
gloria, 1-night trip

8/10 Very good

Excellent value for money. My room was an older style single, but perfectly adequate for a 3 night stay. Good location, near Alster lakes (great for a stroll/run) and beautiful Planten un Blomen park. Rathaus about 1/2 mile. Breakfast and cleaning staff efficient and friendly. Poor WiFi. Laeiszhalle also within easy walking distance, where I attended a concert. Would use again.
Astrid, 3-night trip

10/10 Exceptional

Perfect. Awesome breakfast.
Torsten, 1-night trip

8/10 Very good

Very good situation in the city. Personal friendly.
jose luis peguero, 1-night trip

8/10 Very good

It was very good
Neven, 1-night trip

8/10 Very good

2 day stay

All was good, except got bad back ache from the bed both nights, never usually have a problem, room 111
Steve, 2-night trip

10/10 Exceptional

I left behind a valuable object, and when I realized it, I immediately emailed the Alster to arrange to have it sent to me at a later destination. When I arrived, it was waiting for me!
Richard, 1-night trip

10/10 Exceptional

Great value

A delightful family-run hotel just 50 or so yards from the Stephanplatz Ubahn station. Comfortable and compact rooms (a little too compact perhaps) and an excellent breakfast. The desk staff are charming and helpful (except for one grumpy young man during the day) and the hotel is remarkable value for money. Congratulations.
Terence, 2-night trip

8/10 Very good

Great hotel for the price

Easy and fast check in. Very well located. The room is very basic but has what is needed. 10 out of 10 for cleanliness with a very comfy bed and. Could have been better if it had air conditioning, specially during the heatwave now but, unfortunately, not even a fan I had in the room. Staff are all very polite and pleasant. Breakfast is average but ok. The location is, undoubtedly, the highest selling point. If younger travelling on a budget, I totally recommend it.
Mr Cezar, 1-night trip

10/10 Exceptional

I stayed here from the 22nd to 25th August. I am currently learning German and the staff were excellent in helping me to develop & learn. The hotel provided excellent breakfast options, had transport for the U-Bahn down the road and was next door to a variety of excellent shops. Fully recommend for anyone wanting a great stay in Hamburg. The only - point was no air conditioning in the rooms, hopefully this can be added in future, but not a major issue.
Joe, 3-night trip

10/10 Exceptional

x
Andre, 1-night trip

6/10 Good

Ganske fint ophold. Meget god service ved ankomst og om aften. Mit værelse var godt slidt - trængte til kærlig hånd.
1-night trip

10/10 Exceptional

Rigtig pænt hotel. Værelset var både pænt stort, rart, og virkelig godt indrettet med bl.a. to pladser til at lægge sin kuffert på. Oplever ellers ofte, at der kun er plads til en kuffert på værelser til to personer. Lækkert morgenbord, og barskab på værelset. Savnede dog mulighed for at lave en kop kaffe på værelset. Ellers var alt perfekt.
Dorte, 2-night trip

10/10 Exceptional

Her yere yürüyerek gidip gelmek çok güzeldi. Kahvaltı da çok iyiydi. Çalışanlarda çok yardımseverdi. Bu oteli herkese tavsiye ediyorum. Teşekkürler Hotel Alster Hof
Fulya, 5-night trip

8/10 Very good

Eckhard, 1-night trip