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Quality Inn & Suites

2.5 star property
City-center Lubbock hotel with indoor pool

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Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, WiFi, bed sheets
Lobby
Indoor pool
Desk, iron/ironing board, WiFi, bed sheets
Desk, iron/ironing board, WiFi, bed sheets

Reviews

7.4 out of 10
Good
Welcome to Quality Inn & Suites, where comfort and convenience blend seamlessly. Begin your day with a breakfast buffet, unwind in the spa tub or indoor pool, then connect with work at the business center. With coffee and tea always available in the lobby and luggage storage for peace of mind.

Popular amenities

  • Pool
  • Non-smoking
  • Gym
  • Laundry facilities
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • WiFi in the lobby
  • Fitness center
  • Hot tub
  • Business center
  • Coffee/tea in a common area
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby

Feel at home (6)

  • Children stay free
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is $66
includes taxes & fees
$58 per night
May 5 - May 6

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking (Lower Floor)

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking (Lower Floor)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Quality Suites

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.2 out of 10, Very Good, 926 reviews
The price is $77
includes taxes & fees
$67 per night
Apr 27 - Apr 28
Quality Suites
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About the neighborhood

Map
5828 I 27 S, Lubbock, TX, 79404

What's nearby

  • Buddy Holly Center - 4 min drive - 5.7 km
  • Texas Tech University - 6 min drive - 6.8 km
  • United Supermarkets Arena - 8 min drive - 8.6 km
  • Covenant Lakeside Hospital - 8 min drive - 8.3 km
  • University Medical Center - 9 min drive - 12.1 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪Dairy Queen - ‬4 min drive
  • ‪Pedro’s Tamales - ‬3 min drive
  • ‪Domino's Pizza - ‬2 min drive
  • ‪China Star Asian Buffet - ‬2 min drive
  • ‪Whataburger - ‬2 min drive

About this property

Quality Inn & Suites

When you stay at Quality Inn & Suites, you'll be within a 10-minute drive of Texas Tech University. For a workout, you can visit the fitness center or go for a morning swim at the indoor pool. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 66 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5 AM
    • Contactless check-in available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • There is no front desk at this property
    • The host will greet guests on arrival
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free wired internet access in public areas
    • Free wired internet access in rooms

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center

Services

  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Hot tub

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free wired internet and WiFi (surcharge)
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 9
  • WiFi is available in public areas for USD 9 (rates may vary)

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Comfort Inn Lubbock
Comfort Lubbock
Quality Inn Lubbock
Quality Lubbock
Quality Inn & Suites Hotel
Quality Inn & Suites Lubbock
Quality Inn & Suites Hotel Lubbock

Frequently asked questions

Does Quality Inn & Suites offer free cancellation for a full refund?

Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn & Suites?

Yes, there's an indoor pool.

Are pets allowed at Quality Inn & Suites?

Sorry, pets aren't allowed.

Is parking offered on site at Quality Inn & Suites?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Quality Inn & Suites?

Check-in start time: 3 PM; Check-in end time: 5 AM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Quality Inn & Suites and nearby?

Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Quality Inn & Suites also has a fitness center.

What's the area around Quality Inn & Suites like?

Quality Inn & Suites puts you in the heart of Lubbock. Popular attractions include Texas Tech University, which is 6 minutes away by car.

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Quality Inn & Suites Reviews

Reviews

7.4

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Good

The lady at the front desk when we checked in was rude and didn’t even know where the rooms were. But the other staff was very nice and friendly.
Velvet, 1-night trip

2/10 Poor

Worst experience
I didn’t stay at this hotel. I checked in and when I got to my room the curtains were ripped, the lights didn’t work, the bed was hanging half off the bed. And there was stains everywhere. There was a lot of broken down beat up cars parked outside of the hotel as well the service was horrible. I asked for a refund and they told me they could only refund $40 even though I didn’t stay any of the nights ….
Mercedes, 2-night trip

2/10 Poor

Unsatisfactory stay
Room was horrible broken lights water was leaking from restroom,floor was wet, restroom light was broken
Janie, 1-night trip

2/10 Poor

My room had no AC! They came to place us on a new room that wasn't cleaned yet
Adam, 2-night trip

10/10 Exceptional

Best overall experience in a while.
The staff is all amazing. Especially the day shift ladies!! Quickly accommodated me when I needed to check in fairly early. I had to pay the early check in fee. But so worth it. They worked with me daily when I needed to book another night. Very personable and down to earth. I managed a retail store for many years and by far this has been some of the best customer service I have experienced in a while. Clean, comfortable beds and spacious rooms. Breakfast is worth getting up for. Quiet and peaceful even the nights that they were fully booked. Lubbock is home but I travel for work now. I come home 1-2 times a month and I definitely found my new temporary home here when I do come back.
Ariel, 1-night trip

8/10 Very good

Great minus that male night front desk.
Everything was great except the fact that when my husband got off work and asked for towels he was rudely and quickly told we don't have any. We forgot to ask for towels that morning and stayed for 3 days, but the night male front desk person could have been more accommodating. Other than that breakfast was great and other staff were very helpful.
Ciara, 2-night trip

10/10 Exceptional

Clean rooms and friendly staff
Very clean and good service
Katrina, 2-night trip

6/10 Good

Room service is good and breakfast is awesome
Sudhakaran, 1-night trip

10/10 Exceptional

Great stay!
Alexander, 2-night trip

10/10 Exceptional

Great stay
GUNY, 1-night trip

8/10 Very good

Easy Parking, Quiet area especially for the Texas Tech & Baylor homecoming game being in town.
Jennifer, 4-night trip

10/10 Exceptional

Clean, good breakfast
Raul, 1-night trip

10/10 Exceptional

Good value
we stayed there for the pool and hot tub and the hot tub was not working.
Kirby, 1-night trip

10/10 Exceptional

Quick overnight stay. Clean and easy to get to.
Anthony, 1-night trip

8/10 Very good

Good experience
Pedro, 1-night trip

10/10 Exceptional

Nice cozy quiet place to relax breakfast was good as well.
Ben, 1-night trip

6/10 Good

Stay was okay, cheap given us towels, no washcloths given
David, 1-night trip

4/10 Fair

Not sure
I was checked in to someone else’s room or room that hadn’t been cleaned and this was at 10 pm. Kind of scared me going in someone else’s room and then the second room couldn’t get in because the door knob was installed upside down that was weird. After breakfast key did not work to get back in my room (electronic key). Floors were pretty dirty in hallways like coffee or soda spills but the price was descent get what you pay for. Hotels app was supposed to give me 10% off and that didn’t happen either. Uber wanted 46$ to go 12 miles from the airport so try lift close to half the price.
Carolyn, 1-night trip

8/10 Very good

Ok for the price
Maria, 1-night trip

10/10 Exceptional

We enjoyed the stay
Tamara, 1-night trip

10/10 Exceptional

Very clean, ac was super fresh compared to another hotel i was at that was having trouble cooling. Great breakfast and friendly staff.
Elida, 2-night trip

10/10 Exceptional

Staff was friendly. Parking was easy and not crowded.
David, 3-night trip

10/10 Exceptional

Very comfortable bed. We slept well and awoke refreshed. The room was clean, cool and relaxing . Excellent breakfast, we love waffles, and the eggs were cooked perfectly.
Suzanne, 1-night trip

10/10 Exceptional

Great room
Great customer service from Zoe , breakfast was ok . AC worked great
Ashley, 2-night trip

6/10 Good

No hot water!
Harlee, 2-night trip