See all properties

Phoenix Hotel

3.5 star property
Victorian hotel with restaurant, near Hyde Park

Choose dates to view prices

Photo gallery for Phoenix Hotel

Exterior
Reception
Restaurant
In-room safe, desk, blackout drapes, iron/ironing board
Reception
Located near Kensington Palace and Hyde Park, Phoenix Hotel offers a warm welcome with dry cleaning services, a cozy bar, and an inviting restaurant. Guests have praised the breakfast and helpful staff while taking advantage of luggage storage, concierge services, free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
  • Free newspapers in the lobby

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Twin Room

Executive Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Executive Twin Room

Highlights

Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
In-room safe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Small Double

Small Double | In-room safe, desk, blackout drapes, iron/ironing board

Small Double

Highlights

Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
In-room safe
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Executive Double Room

Highlights

Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room (1 Single Bed)

Standard Single Room (1 Single Bed) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Single Room (1 Single Bed)

Highlights

Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
In-room safe
  • 22 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, 1 Double Bed

Highlights

Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 22 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Triple Room

Highlights

Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 21 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room, 2 Twin Beds

Highlights

Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 22 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Quadruple Room, 1 Bedroom

Standard Quadruple Room, 1 Bedroom | In-room safe, desk, blackout drapes, iron/ironing board

Standard Quadruple Room, 1 Bedroom

Highlights

Heating
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 22 sq ft
  • Sleeps 4
  • 4 Twin Beds

Similar properties

Front of property

London House Hotel

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
8.6 out of 10, Excellent, 1,000 reviews
The price is $175
$146 nightly
$175 total
Total includes taxes and fees
Jun 15 - Jun 16
London House Hotel
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
1-8 Kensington Gardens Square, London, England, W2 4BH

What's nearby

  • Kensington Gardens - 6 min walk - 0.5 km
  • Hyde Park - 13 min walk - 1.2 km
  • Kensington High Street - 17 min walk - 1.4 km
  • Marble Arch - 4 min drive - 2.3 km
  • Oxford Street - 6 min drive - 2.9 km

Getting around

  • Heathrow Airport (LHR) - 41 min drive
  • Luton Airport (LTN) - 41 min drive
  • Farnborough (FAB) - 50 min drive
  • London City Airport (LCY) - 65 min drive
  • Gatwick Airport (LGW) - 96 min drive
  • Marylebone Station - 5 min drive
  • London Paddington Station - 15 min walk
  • London (QQP-Paddington Train Station) - 16 min walk
  • Bayswater Underground Station - 3 min walk
  • Queensway Underground Station - 6 min walk
  • Royal Oak Underground Station - 10 min walk

Restaurants

  • ‪Joe & the Juice - ‬4 min walk
  • ‪Bayswater Arms - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Gold Mine - ‬2 min walk
  • ‪Four Seasons - ‬3 min walk

About this property

Phoenix Hotel

Phoenix Hotel puts you in a great location, within just a 10-minute walk of Kensington Gardens and Portobello Road Market. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. This Victorian hotel is also just a 5-minute drive from Hyde Park and Kensington High Street. Fellow travelers like that it's just a short walk to public transportation: Bayswater Underground Station is 3 minutes away and Queensway Underground Station is 6 minutes.

Languages

English

At a glance

DONE

Hotel size

    • 125 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:30 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 1854
  • Safe-deposit box at front desk
  • Television in common areas
  • Banquet hall
  • Victorian architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, Diners Club

Also known as

Phoenix Hotel Hotel
Best Western Phoenix Hotel London
Best Western Phoenix London
Hotel Best Western Phoenix
Phoenix Hotel Best Western
Phoenix Hotel London
Phoenix London
Phoenix Hotel London England
Phoenix Hotel London, England
Phoenix Hotel London
Phoenix Hotel Hotel London

Frequently asked questions

Does Phoenix Hotel offer free cancellation for a full refund?

Yes, Phoenix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Phoenix Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Phoenix Hotel?

Sorry, there's no onsite parking at Phoenix Hotel.

What are the check-in and check-out times at Phoenix Hotel?

Check-in start time: 1:30 PM; Check-in end time: anytime. Check-out time is 11 AM.

Are there restaurants at or near Phoenix Hotel?

Yes, there's an onsite restaurant.

What's the area around Phoenix Hotel like?

Phoenix Hotel is a short 3-minute walk from Bayswater Underground Station and 17 minutes' walk from Hyde Park. Travelers love the hotel's prime location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Phoenix Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Bathroom
Restaurant
Elevator
Air conditioning
Value

What guests liked

  • Breakfast options were plentiful and well worth the price. (46 reviews)
  • The property's location offers a wide range of dining options within walking distance. (7 reviews)
  • Wi-Fi was very good and fast. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

The room, service, Breakfast and people were ALL lovely. I would for sure love to stay at the Phoenix on my next visit to London.:0 Thank you!
2-night trip

10/10

The staff, location and updated rooms are wonderful! this is my second time here and i’ll be back! The breakfast is quite good too.
3-night trip

10/10

A great boutique hotel, with all the convenience of a grand hotel, fantastic.
3-night trip

8/10

Great continental breakfast and the location is perfect!
3-night trip

8/10

+ Overall very nice + Breakfast was good and weel worth the price - Very noise-sensitive - Would have appreciated a kettle and some tea/coffe bag in the room
2-night trip

10/10

Have stayed her several times. Nice hotel and location. Would recommend. The hotel seems to be popular and almost always fully booked. And the “infrastructure” seems to be for a smaller hotel. There is only one lift and it’s slow. You’ll sometimes have to wait 7 or 8 minutes. Breakfast room crowded. Luggage room very crowded. So you’ll have to allow extra time for things that would be done in a second on hotels with better proportionality between number of guests and number of lifts, size of breakfast room etc.
4-night trip

10/10

Lovely simple hotel in a great location.
1-night trip

10/10

Convenient location near many restaurant options, stores and two metro lines. Hotel was clean and quiet.
1-night trip

10/10

Cosy and clean hotel. Good location.
2-night trip

10/10

Enjoyed it very much. Tube station close by.
3-night trip

10/10

Great service and breakfast!
2-night trip

10/10

The staff was friendly and helpful, and the hotel was nice
1-night trip

10/10

Very comfortable, quiet street and nearby public transport.
3-night trip

10/10

Amazing location and safe area … Easy access to train and street with lots of options to eat
3-night trip

10/10

I will definitely stay here again - the staff and service were exceptional. The hotel is close to the underground and in a lovely area. The room was a little on the smaller side but it didn't bother us. Breakfast was nice.
4-night trip

10/10

It was a lovely stay! Just wished they had AC
5-night trip

8/10

nice staff, breakfast buffet with lots of options
2-night trip

10/10

Clean and safe hotel with a continental breakfast. The Bayswater underground station is 3 blocks away. The staff was excellent. We had a room with 4 single beds which worked well for us.
3-night trip

8/10

Close to Underground and Kensington Gardens. Great value.
1-night trip

10/10

Really nice hotel close to the HydePark, so if you like morning runs, this location is perfect. A lot of dining options around. Close to two subway stations and to Paddington train station (where you can jump on the Elisabeth line that will take you to the airport). Staff really friendly and helpful (free deposit boxes at the reception). Room nice, warm and cozy. Small but you have everything you need in it. Good breakfast. I recommend this hotel for a short to medium length stay.
2-night trip

10/10

My first visit to London, Phoenix Hotel made it incredibly comfortable and welcoming.
6-night trip

8/10

Nice staff. Clean rooms. Fair price. Brilliant location
1-night trip

10/10

Great stay! Very nice staff. Clean hotel. I will definitely come back here 😊
1-night trip

10/10

Good services and very close to different transports. The rooms can be very small and I don't know if every room are small or not. But the hotel is good.
3-night trip

10/10

Lovely hotel, clean and a great location. Staff were friendly and helpful
2-night trip