The Hotel Chester

5.0 star property
Luxury hotel within easy reach of Chester City Walls

Choose dates to view prices

In the heart of Chester, The Hotel Chester offers a warm welcome with a cozy lobby fireplace. Stay connected with in-room WiFi and enjoy express check-out, concierge services, and helpful staff who have left a lasting impression on previous guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • 24/7 front desk
  • Non-smoking

Main amenities (5)

  • Daily housekeeping
  • 24-hour front desk
  • Lobby fireplace
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Kitchenette
  • Television
  • Daily housekeeping
  • Pets allowed
  • Minibar
  • Mini-fridge

Why we love this property

City center charm
Marvel at the rich history from this luxury hotel nestled in the city center. The lush garden provides a serene escape from urban bustle.
Champagne dreams
Indulge with a night of luxury on a Select Comfort mattress. As darkness falls, turndown service awaits, with a minibar stocked for midnight cravings.

Room options

Available filters for rooms
Showing 16 of 16 rooms

1762

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
  • 387 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

The Tree House

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
2 bedrooms
Portable fan
  • 624 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds and 1 King Sofa Bed

Knightsbridge

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Select Comfort bed
Hair dryer
Designer toiletries
  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Ralph

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Select Comfort bed
Sofa bed
Separate bedroom
  • 430 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Emerald

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Select Comfort bed
Hair dryer
Designer toiletries
  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Bouquet

8.4 out of 10
Very good
(7 reviews)

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Select Comfort bed
Hair dryer
Designer toiletries
  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Secret Garden

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Select Comfort bed
Sofa bed
Separate bedroom
  • 430 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Elegance

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Select Comfort bed
Portable fan
Separate bedroom
  • 430 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Flamingo

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Separate bedroom
Portable fan
Select Comfort bed
Designer toiletries
  • 430 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Money Penny

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Select Comfort bed
Portable fan
Separate bedroom
  • 430 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Zoo

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Select Comfort bed
Sofa bed
Separate bedroom
  • 430 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Safari

Highlights

Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
Smart TV
Portable fan
Select Comfort bed
Designer toiletries
  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Studio

Highlights

Individually furnished
Individually decorated
Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Select Comfort bed
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Select Comfort bed
Rainfall showerhead
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Studio, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Select Comfort bed
Hair dryer
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Studio, 1 King Bed

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Select Comfort bed
Hair dryer
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!

About the neighborhood

Map
19 Newgate St, Chester, England, CH1 1DE

What's nearby

  • Roman Amphitheatre - 2 min walk - 0.2 km
  • Grosvenor Park - 3 min walk - 0.3 km
  • Chester Cathedral - 5 min walk - 0.4 km
  • Chester Racecourse - 9 min walk - 0.8 km
  • Chester City Walls - 9 min walk - 0.8 km

Getting around

  • Chester (CEG-Hawarden) - 23 min drive
  • Manchester Airport (MAN) - 41 min drive
  • John Lennon Airport (LPL) - 42 min drive
  • Bache Station - 8 min drive
  • Buckley Station - 12 min drive
  • Chester Station - 15 min walk

Restaurants

  • ‪Cavern Of The Curious Gnome - ‬4 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪The Albion - ‬2 min walk
  • ‪Piccolino Chester - ‬1 min walk
  • ‪Panda Mami - ‬1 min walk

About this property

The Hotel Chester

When you stay at The Hotel Chester, you'll be within a 15-minute walk of Chester City Walls and Chester Racecourse. This luxurious hotel is also within a short drive of Chester Zoo. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 16 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Debit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Romance packages

Facilities

  • Fireplace in lobby

Room amenities

Be entertained

  • 32-inch Smart TV
  • Digital TV channels

Home comfort

  • Heating
  • Portable fan
  • Minibar
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Turndown service
  • Select Comfort mattress
  • Bed sheets provided

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Champagne service
  • Mini-fridge
  • Microwave
  • Kitchenette
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Refundable deposits

  • Deposit: GBP 1 per accommodation, per stay

Optional extras

  • Late check-out can be arranged for an extra charge of GBP 30

Pets

  • Service animals exempt from fees
  • Pet deposit: GBP 1 per stay
  • Pets are allowed for an extra charge of GBP 30 per pet, per stay

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cashless transactions are available.
Property Registration Number 00000000

Also known as

The Hotel Chester Hotel
The Hotel Chester Chester
The Hotel Chester Hotel Chester

Frequently asked questions

Does The Hotel Chester offer free cancellation for a full refund?

Yes, The Hotel Chester does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Hotel Chester?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of GBP 30 per pet, per stay, and there's also a deposit of GBP 1 per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Hotel Chester?

Sorry, there's no onsite parking at The Hotel Chester.

What are the check-in and check-out times at The Hotel Chester?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 30. Express check-out and contactless check-out are available.

Does The Hotel Chester have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a microwave, and cookware.

What's the area around The Hotel Chester like?

The Hotel Chester is in the heart of Chester, a short 11-minute walk from Chester City Walls and 12 minutes' walk from Chester Racecourse.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Hotel Chester Reviews

9.6

Exceptional

9.8

Cleanliness

8.8

Amenities

9.8

Staff & service

9.0

Eco-friendliness

9.6

Property conditions & facilities

What guests liked

  • Parking was conveniently located next door and easily accessible. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Apartment
Bed
Kitchenette
Lobby
Restaurant
Bathroom
Surprise

Reviews

10/10 Exceptional

Lovely stay, would definitely visit again. Central location, friendly staff and very clean and has described.
Laura, 1-night trip

10/10 Exceptional

Room and staff were amazing would highly recommend
Toni-Marie, 2-night trip

10/10 Exceptional

Beautiful boutique hotel

Beautiful rooms and very friendly staff. A little gem of a hotel in the centre of Chester close to restaurants and bars.
Pamela, 1-night trip

8/10 Very good

Nice hotel located next to a main car park and not the safest location but overall a nice place to stay. Would of been convenient to have a fridge/freezer with the kitchen.
anil, 2-night trip

10/10 Exceptional

Very nice and comfortable hotel with a great location.
Thomas, 4-night trip

10/10 Exceptional

Amazing property and staff
Andraya, 2-night trip

10/10 Exceptional

Great place

Fabulous stay! Upgraded to Moneypenny and didn’t disappoint. Gorgeous room … loads of space. Felt totally spoilt
Judith, 1-night trip

10/10 Exceptional

Great facilities, very clean and great location for restaurants.
Suzanne, 1-night trip

10/10 Exceptional

Amazing! The place to stay in Chester!

What a fantastic place to stay! They staff are so loving and caring and made our wedding stay the best it possibly could be! They were so accompanying for me and my wife, kept us informed before and during our entire stay as well!
HARVEY, 2-night trip

10/10 Exceptional

Great place to stay in central Chester.

Great little boutique aparthotel. Friendly staff clean spacious rooms. Great location right in heart of Chester & next to Grosvenor shopping centre car park.
Helen, 1-night trip

10/10 Exceptional

Great hotel in the city centre the room was fantastic, modern and clean, All the staff were fab.
Brett, 1-night trip

10/10 Exceptional

We loved this hotel. It was roomy, comfortable, and nicely decorated. The staff were friendly and helpful.
Christopher, 1-night trip

10/10 Exceptional

Great value for money

Excellent Hotel, lovely and clean, great value for money
Pam, 1-night trip

10/10 Exceptional

This place is AMAZING! Spotlessly clean, comfortable and everything you need. Staff are brilliant and great value for money!
Damien, 2-night trip

10/10 Exceptional

Fantastic place

Fantastic staff. Superb room. Definitely the only place we’ll stay next time we’re in Chester.
Neil, 1-night trip

10/10 Exceptional

Tremendous Hotel!

From the first welcome to the last goodbye the staff were so friendly, they were happy to see our 2 Labradors, the room was very clean and had everything that was needed. Fantastic hotel with fantastic staff!
Paul, 1-night trip

10/10 Exceptional

Faultless stay, great staff and will certainly return. Highly recommended.
Geraint, 1-night trip

10/10 Exceptional

Fabulous hotel

Love, love, love this hotel. Was our second time staying here, both times in the Secret Garden room. Very spacious, comfortable bed, quiet room, fab separate living area. Kitchenette is a real bonus. Fab fire in the bedroom too. Will certainly stay here again and maybe try a different room next time 🙂
J G, 2-night trip

10/10 Exceptional

Flamingo room

Really enjoyed our stay in the Flamingo room. Loved the copper bath and super comfortable bed
Sarah, 1-night trip

10/10 Exceptional

Really nice studio with its own steam room. Perfectly located in the centre of Chester. Ideal for a city break.
Michael, 1-night trip

10/10 Exceptional

Lovely stay in the tree house, amazing living area with huge chill out sofa and tv, lovely rooms and huge copper bath in one of the bathrooms. We will be returning
Gary, 1-night trip

10/10 Exceptional

Second time staying here now and always amazing. Checked in and got upgraded which was a lovely surprise. Room was extremely clean top to bottom. Can’t fault this place will definitely be returning.
1-night trip

10/10 Exceptional

Hotel and staff brilliant, pub next door noisy, smoking outside stinking the area in front of the hotel, cigarette butts and beer bottles left, vomit on pavement from the church bar across the road, real shame as the hotel and stay was faultless 👍
Nigel, 2-night trip

8/10 Very good

Overnight stay

Great location for the City and walk along the walls. Liked having area to let dog out but the shared area looked a bit “work in progress” Very comfortable beds, spotlessly clean and handy kitchenette. Good communication from hotel.
1-night trip

10/10 Exceptional

A Gem in Chester

On arrival I was upgraded to the spa room which had a steam room, it was fabulous The room was very clean and spacious. The staff very friendly and welcoming. I would highly recommended this hotel
John, 1-night trip