Escape to Koos Hotel Boutique Tulum, near the ancient Mayan ruins and stunning beaches of Tulum. Unwind at the outdoor pool or take a bike rental and explore nearby Tulum National Park.
At Koos Hotel Boutique Tulum, you'll be within a 10-minute drive of Tulum Beach and Tulum National Park. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Also, Tulum Mayan Ruins and Gran Cenote are within a short drive.
Languages
English, Spanish
At a glance
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Hotel size
16 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Check-out time is 11:00 AM
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Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
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Other information
Smoke-free property
Property amenities
Services
Front desk (limited hours)
Bicycle rentals
Facilities
Safe-deposit box at front desk
An outdoor pool
Room amenities
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Discover
Also known as
Koos Boutique Tulum Tulum
koos Hotel Boutique Tulum Hotel
koos Hotel Boutique Tulum Tulum
koos Hotel Boutique Tulum Hotel Tulum
Frequently asked questions
Does Koos Hotel Boutique Tulum offer free cancellation for a full refund?
Yes, Koos Hotel Boutique Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Koos Hotel Boutique Tulum?
Yes, there's an outdoor pool.
Are pets allowed at Koos Hotel Boutique Tulum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Koos Hotel Boutique Tulum?
Yes, there's free self parking.
What are the check-in and check-out times at Koos Hotel Boutique Tulum?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.
What is there to do at Koos Hotel Boutique Tulum and nearby?
Koos Hotel Boutique Tulum has an outdoor pool.
What's the area around Koos Hotel Boutique Tulum like?
Koos Hotel Boutique Tulum is a short 17-minute walk from Tulum National Park and 17 minutes' walk from Jaguar Park.
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Koos Hotel Boutique Tulum Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Rooftops
Bathroom
Room
Service staff
Reviews
10/10
Great place! Had an amazing 7 nights. Staff were super friendly and really great bang for your buck.
Alexandria
7-night trip
8/10
Cute property, nice staff. Good for families or older couple’s looking for a safe and quiet area of Tulum. Not close to the beach or downtown (old town) where the shopping, restaurants and bars are at. But I rented a e-bike and made an adventure out of it.
Eddie
7-night trip
10/10
Everything was perfect! But they should inform customers there is no parking opiton infront of hotel. It is too close to hotel but not hotel parking area for this reason I try to find a way to go to Hotel with a car. Parking area just 1 min walk. Other things are perfect! I will definetly go that place again.
Cevdet
2/10
I never got checked in. The process involved a WhatsApp message of which I was not aware. It required a check in 24 hours prior to arrival. I’ve never heard of this. Thus after finding the hotel, I wasn’t checked in for it. Very difficult to check in.
The hotel was very difficult to find as well. Once I found it, there was no one at the desk.
After weighing our options, we left and went home.
Frustrating, to say the least.
Rich
1-night trip
8/10
Overall we had a pleasant stay. The hotel looked beautiful with it’s interior design. Just like the pictures. However, the furniture we a bit too minimal, as a wardrobe or some sort of shelves to put your clothes were missing. The hotel is located in a really quiet and safe area away from the center, surrounded by few, but really amazing restaurants and breakfast bars. The restaurant that we were promised upon booking and saw in pictures was apparently closed a while ago. So we were a bit disappointed on that front. The isolation was not that good. It was easy to hear people in the lobby from the room. We also experienced a few weird things that was not up to standard. The shower head was really bad. Something that could easily be upgraded. Also there were not enough lights in the room (no nightlight or anything). But these minor inconveniences didn’t affect our stay, and we were very happy to have chosen Ko’os.
Victor-Ludvig
4-night trip
8/10
The hotel is located in a quiet area, not far from both the city centre and the beaches. Front desk stuff was very accommodating, yummy breakfast and lunch options, but housekeeping didn’t do their job. Our bedsheets were never changed throughout our 7 day stay nor was the bathroom ever cleaned as well. Hotel also offers bicycle rental for $300 pesos/day. And they also charge “tips” at the end of your stay which is not included in your Expedia booking so be aware because we had to pay $350 pesos extra at check out.
Denis
7-night trip
2/10
The water sink is stifled, not hot water. We have to switch to another room in the morning for shower. No hair dryer as well. Worst hotel experience ever!
Chengqi
10/10
Excelente lugar! Seguro y súper lindo! Muy cómodo por la llegada autónoma! Llegamos con auto y fue muy fácil estacionarlo. Muy recomendable!
Erika
1-night trip
8/10
Todo muy bien
Josselyn
2-night trip
10/10
Hôtel moderne dans un quartier tranquille et proche de nombreux restaurants et commerces de proximité. Les chambres sont bien équipées, l’isolation phonique est toutefois quasiment inexistante et la tranquillité fortement dépendante des bruits du voisinage.
Personnel très accueillant et sympathique
Pas de petit déjeuner sur place mais de nombreuses options à proximité.
Vincent
10/10
Michael
2-night trip
10/10
Ramon
1-night trip
10/10
Josselin
3-night trip
8/10
It was a nice property overall however it was difficult to find. They definitely need to trim the tree/bush in the front. It blocks the sign and hard to tell it’s a hotel.
Monica
3-night trip
8/10
Empleados súper gentiles,lugar limpio ,cama muy cómoda , el lugar muy lindo y seguro, pero lejos de todo , lejos de la playa , solo accesible por auto taxi o en bicicleta a 15 min.de la playa, igual lo recomiendo es un hotel muy lindo y agradable.
Claudia paola
10-night trip
10/10
Very nice hotel, eco-friendly, very clean and the staff very attentive..
Leticia
3-night trip
10/10
staff was very friendly and helpful
robert
1-night trip
10/10
I like staying at Koos in Aldea Zama. It is a very nicely designed property with lots of potential. There were a few things that could be improved, but overall my stay was great. The place is not the easiest to find as there isn't any sign on the street or in front of the property. I would work on the restaurant's menu too. The internet is fast and reliable, and I loved the rooftop and lounge/yoga on the 3rd floor. The area is new and in progress, but many nice coffee shops and restaurants around. You definitely will need bikes or moto to go around Tulum and this property has them. You can rent them at the reception, where you will find lovely Julieta. I would definitely stay here again and I recommend this place.
Mara
5-night trip
8/10
George
5-night trip
8/10
I really liked this place. Very quiet. The area is very new, a lot of construction everywhere. There are nearby restaurants, cafes and affordable. I was able to rent a bike off of the hotel the first day but they ran out the next few days so I rented one from around the corner. The one downer was the shower water tends to overflow and ends up all over the bathroom; one day it spread all the way to the beds and out the door. I showered with very low pressure the next few days to prevent it. Water was always hot. You can bike to the ruins, hotel zone or centro within 20 minutes and roads are paved well. Really nice staff who speak English and spanish. I felt like I had the rooftop to myself because there were not a lot of people using it.
Nileshwari M
4-night trip
4/10
Luisa
4-night trip
10/10
First hotel in Mexico that I stayed at that has not scammed me or tried to scam me. If you prepay they do NOT ask you for a credit card.
Valerie
7-night trip
10/10
Le secteur est en développement, il n’y a présentement pas beaucoup de restaurants et de services, mais l’établissement est impeccable et magnifique!
Roxann
5-night trip
10/10
The pool on the rooftop was nice. The common area on our floor was cosy. Had a bar area but was not in service when we checked in. Our toilet had no water to it so we had to fill the bowl from the bathroom sink every time we needed to flush. There were no face cloths or small hand towels. Not very insulated for quietness, heard every noise outside our room whether it was people talking or birds chirping etc
Michael
1-night trip
10/10
I love this property and the surroundings. It was an amazing experience. My daughter selected this particular hotel because she wanted an quiet and vintage looking hotel. The pictures is exactly what you are getting. Clean, lovely staff, surrounded by many restaurants and other stores and things you might need. They were a bit understaff because of Covid so there was no food service after 4pm but they do have access and walking distance restaurants plus delivery services. I will definitely recommend if you are seeking a beautiful, classy, quiet place to have tons of fun throughout the day and come and relax in a clean and calming atmosphere.
Ko’os has definitely become one of my favorites stay in Tulum.