Located near Florida Theatre, Hyatt Regency Jacksonville offers a warm welcome with an outdoor pool and sun loungers. Unwind at the poolside bar or enjoy American cuisine at one of three on-site restaurants.
Times-Union Center for the Performing Arts - 13 min walk - 1.2 km
VyStar Veterans Memorial Arena - 16 min walk - 1.4 km
Daily's Place - 2 min drive - 1.7 km
EverBank Stadium - 3 min drive - 2.0 km
Getting around
Jacksonville International Airport (JAX) - 20 min drive
Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 21 min drive
Jacksonville Station - 16 min drive
Jacksonville Central Station - 11 min walk
James Weldon Johnson Park Station - 13 min walk
San Marco Station - 16 min walk
Restaurants
Spliff's Gastropub - 5 min walk
Morton's The Steakhouse - 2 min walk
Hardwicks - 6 min walk
Shor Seafood Grill & Tavern - 2 min walk
Myth Nightclub, Element Bistro & Craft Bar - 5 min walk
About this property
Hyatt Regency Jacksonville
Hyatt Regency Jacksonville puts you within a 15-minute drive of EverBank Stadium and Jacksonville Zoo and Gardens. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Market, one of 3 restaurants, which serves American cuisine and is open for breakfast and lunch. Other highlights at this eco-certified hotel include a poolside bar, a 24-hour fitness center, and a fitness center. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Jacksonville Central Station is 11 minutes and James Weldon Johnson Park Station is 13 minutes.
At a glance
DONE
Hotel size
951 rooms
Arranged over 19 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (2 total, up to 50 lbs per pet)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (USD 34 per day; includes in/out privileges)
Onsite valet parking (USD 44 per day; includes in/out privileges)
Onsite garage
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
3 restaurants
Bar/lounge
Poolside bar
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children's menu
What to do
Golfing nearby
Working away
Business center
Conference space (116000 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Television in common areas
24-hour fitness center
An outdoor pool
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Room amenities
Be entertained
IPod docking station
Flat-screen television
Premium cable channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
Free crib/infant bed
Freshen up
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Mobile key entry
Special features
Dining
Market - This coffee shop specializes in American cuisine and serves breakfast, lunch, and light fare. Open 24 hours.
SHOR Seafood Grill - This restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Tavern - This lobby lounge serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: USD 50 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 26.95 for adults and USD 10.95 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per accommodation (may vary based on length of stay)
Parking
Self parking costs USD 34 per day with in/out privileges
Valet parking costs USD 44 per day with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Also known as
Hyatt Jacksonville
Hyatt Jacksonville Regency
Hyatt Regency Hotel Jacksonville
Hyatt Regency Jacksonville
Jacksonville Hyatt
Jacksonville Hyatt Regency
Jacksonville Regency
Regency Hyatt
Regency Jacksonville
Hyatt Jacksonville Riverfront
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Jacksonville
Hyatt Regency Jacksonville Hotel Jacksonville
Frequently asked questions
Does Hyatt Regency Jacksonville offer free cancellation for a full refund?
Yes, Hyatt Regency Jacksonville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Regency Jacksonville?
Yes, there's an outdoor pool.
Are pets allowed at Hyatt Regency Jacksonville?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 100 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hyatt Regency Jacksonville?
Yes. Self parking costs USD 34 per day. Valet parking costs USD 44 per day.
What are the check-in and check-out times at Hyatt Regency Jacksonville?
Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Check-out time is 11:00 AM. Express check-in and check-out are available.
Is there an onsite casino at Hyatt Regency Jacksonville?
No, this hotel doesn't have a casino, but bestbet Orange Park (21-min drive) is nearby.
What is there to do at Hyatt Regency Jacksonville and nearby?
Hyatt Regency Jacksonville has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Hyatt Regency Jacksonville?
Yes, there are 3 onsite restaurants, featuring American cuisine.
What's the area around Hyatt Regency Jacksonville like?
Hyatt Regency Jacksonville is located on the waterfront in Downtown Jacksonville, a short 4-minute walk from Florida Theatre and 8 minutes' walk from Times-Union Center for the Performing Arts. Travelers say that the hotel is in a great location.
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Reviews
Hyatt Regency Jacksonville Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.0
Location
9.2
Staff & service
8.8
Eco-friendliness
8.8
Property conditions & facilities
What guests liked
The property offers excellent dining options, including fine dining, with great food and drink selection available on site and nearby. (22 reviews)
The rooftop pool was a highlight, with many reviewers praising its perfect, good, and wonderful condition. (9 reviews)
Breakfast options were convenient, delicious, and highly recommended. (6 reviews)
The hotel is modern and clean. The room was immaculate. Staff is very warm and welcoming.
Nancy
Nancy, 2-night trip
10/10 Exceptional
Jun 7, 2025
Enjoyed my stay I highly recommend
Nakita
Nakita, 2-night trip
10/10 Exceptional
May 20, 2025
Amazing location and overall hotel
Gary
Gary, 4-night trip
10/10 Exceptional
May 21, 2025
Love staying here
William
William, 1-night trip
10/10 Exceptional
Aug 23, 2025
Great Night in Jax!
Wonderful room with so much space. Overlooking the river at a reasonable price! The hotel smells so ama ing too! Wish I knew what you scent it was.
Bryan
Bryan, 1-night trip
10/10 Exceptional
Jun 1, 2025
Very clean and nice hotel
Jamie
Jamie, 1-night trip
10/10 Exceptional
May 30, 2025
Great place to stay
Great place to stay. We felt very welcome and comfortable.
Derrick
Derrick, 1-night trip
8/10 Very good
May 18, 2025
It was a nice stay!
Christopher F
Christopher F, 1-night trip
8/10 Very good
Aug 4, 2025
The food they have in their 24 hour bristo
Stephanie
Stephanie, 1-night trip
6/10 Good
Jul 28, 2025
Very nice stay !!!
We was celebrating our anniversary, with family.
James
James, 1-night trip
10/10 Exceptional
Jul 21, 2025
Fantastic
Our check-in was particularly easy and helpful! Kyle A was very professional and friendly, he was very helpful once check-in was complete to offer suggestions with parking, directions, and places we were interested in! I will definitely stay at Jacksonville’s Hyatt Regency again!
Deborah
Deborah, 1-night trip
10/10 Exceptional
Apr 3, 2025
Great stay
Michael
Michael, 2-night trip
2/10 Poor
Sep 10, 2025
The smell in the room is very distictive wet/ motthy
Not very good to spend the night smell
Ilda
Ilda, 1-night trip
10/10 Exceptional
May 14, 2025
Great spot!
Chaun
Chaun, 1-night trip
10/10 Exceptional
May 27, 2025
It was a very nice hotel right in the heart of downtown… Everything was in walking distance was nice
Micahel
Micahel, 1-night trip
10/10 Exceptional
May 9, 2025
Everything about the property was wonderful!
Lisa
Lisa, 1-night trip
8/10 Very good
Jun 19, 2025
It felt a little outdated for a Hyatt Regency, but the location was great
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
Jul 21, 2025
Loved the bartender… Melissa?
Close to Fl Theater
Laurie
Laurie, 1-night trip
10/10 Exceptional
May 19, 2025
Excellent staff , clean rooms , beautiful hotel great location ! Felt safe
Janet
Janet, 1-night trip
10/10 Exceptional
Jul 29, 2025
Best hotel for fireworks displays
We were upgraded to a higher floor to better view the fireworks display. The fact that the doors opened to the river with a safety railing was perfect!
James
James, 1-night trip
10/10 Exceptional
Jun 15, 2025
I loved it
Keshontae
Keshontae, 1-night trip
10/10 Exceptional
Jun 2, 2025
The location was right on the riverfront near a few event arenas. Perfect location. Hotel staff accommodate very well. Would most definitely stay here again.