Welcome to Luna Palace Hotel and Suites, a family-friendly haven in Zona Dorada. Relax by the pool with a swim-up bar or unwind at the garden, where you can connect to WiFi. Previous guests rave about the helpful staff.
Ave Camaron Sabalo S/N, Zona Dorada, Mazatlán, SIN, 82100
What's nearby
Playa Brujas - 2 min walk - 0.2 km
Cerritos Beach - 14 min walk - 1.2 km
El Cid Country Club Golf Course - 5 min drive - 3.1 km
Mazatlan International Center - 7 min drive - 5.0 km
Mazatlán Aquarium - 10 min drive - 6.9 km
Getting around
General Rafael Buelna Intl. Airport (MZT) - 33 min drive
Restaurants
La Catrina Restaurant y Cantina - 2 min walk
Diego's Beach House - 3 min walk
Angelo's - 5 min walk
Las Palomas - 4 min walk
Grand Central Bar at Oceano Palace - 2 min walk
About this property
Luna Palace Hotel and Suites
Luna Palace Hotel and Suites is a great choice for your beach stay in Mazatlán, putting you near activities like surfing/body boarding. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness center. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A poolside bar and a children's pool are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.
All inclusive
All-inclusive room rates at Luna Palace Hotel and Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
At a glance
DONE
Hotel size
71 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Poolside bar
Swim-up bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Waterslide
What to do
On the beach
Ecotours nearby
Golfing nearby
Surfing/body boarding nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Waterslide
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Smooth flooring in room
Room amenities
Be entertained
29-inch TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
What to enjoy
Balcony
Freshen up
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
Microwave
Kitchenette
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 280 for adults and MXN 220 for children
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Hotel Luna Palace
Luna Palace
Luna Palace Hotel
Luna Palace Hotel Mazatlan
Luna Palace Mazatlan
Palace Luna
Luna Palace Resort All Inclusive
Luna And Suites Mazatlan
Luna Palace Hotel Suites
Luna Palace Hotel and Suites Hotel
Luna Palace Hotel and Suites Mazatlán
Luna Palace Hotel and Suites Hotel Mazatlán
Frequently asked questions
Does Luna Palace Hotel and Suites offer free cancellation for a full refund?
Yes, Luna Palace Hotel and Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Luna Palace Hotel and Suites?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Luna Palace Hotel and Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Luna Palace Hotel and Suites?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Luna Palace Hotel and Suites?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Luna Palace Hotel and Suites?
No, this hotel doesn't have a casino, but Casino del Rey (3-min drive) and MonteCarlo Casino (5-min drive) are both nearby.
What is there to do at Luna Palace Hotel and Suites and nearby?
Have fun with nearby activities such as body boarding and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a waterslide and a fitness center. Luna Palace Hotel and Suites also has a garden.
Are there restaurants at or near Luna Palace Hotel and Suites?
Yes, there's an onsite restaurant.
Does Luna Palace Hotel and Suites have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a refrigerator, a microwave, and cookware.
Does Luna Palace Hotel and Suites have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Luna Palace Hotel and Suites like?
Luna Palace Hotel and Suites is a short 2-minute walk from Playa Brujas and 2 minutes' walk from Islands and Protected Areas of the Gulf of California.
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Reviews
Luna Palace Hotel and Suites Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.8
Location
8.0
Staff & service
8.6
Eco-friendliness
7.8
Property conditions & facilities
What guests liked
The beach was calm, peaceful, and perfect with soft sand and easy access. (14 reviews)
The pool area was very nice, relaxing, and fun with daily music and activities. (10 reviews)
The breakfast buffet offered a wide variety of delicious options. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Beach
Location
Restaurant
Bar
Water
Food
View
Bathroom
Reviews
8/10 Very good
Jun 19, 2025
Good food, clean facilities, easy access to the beach, great views.
Cecilio
Cecilio, 3-night trip
10/10 Exceptional
Jun 19, 2025
The place is amazing. The staff super welcoming and friendly
Angela
Angela, 5-night trip
10/10 Exceptional
May 22, 2025
Exelente
Lizet
Lizet, 3-night trip
10/10 Exceptional
May 22, 2025
It was a wonderful experience
Vaneza
Vaneza, 6-night trip
10/10 Exceptional
Dec 10, 2024
The location is perfect, the heated pool and beach are great & all the staff are great!
Brenda
Brenda, 26-night trip
10/10 Exceptional
Feb 17, 2025
We loved how big our room was and it facing the ocean. The staff were all very friendly and we definitely would stay here again.
Simona
Simona, 8-night trip
10/10 Exceptional
Feb 28, 2025
Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!
Denis
Denis, 9-night trip
10/10 Exceptional
Feb 24, 2025
I have stayed at The Luna Palace the last 3 times I have gone to Mazatlan and love this hotel. The staff are all so friendly and welcoming. Every room has a fully equipped kitchen.
DEBRA JOANNE LESLIE
DEBRA JOANNE LESLIE, 7-night trip
10/10 Exceptional
Feb 4, 2025
Our 4th visit to Lina Palace. We enjoyed the setice and laid back crowd. Our room faced the ocean and the weather was perfect.
Verified traveler
2-night trip
10/10 Exceptional
Jan 1, 2025
Great view to the beach.
Irene
Irene, 4-night trip
10/10 Exceptional
Jun 15, 2024
Hotel is good very family-friendly
David
David, 3-night trip
8/10 Very good
Feb 8, 2025
Staff friendly right on beach it is NOT an all inclusive so activites are limited if that is what u want
Quiet is what I an after
inis
inis, 14-night trip
10/10 Exceptional
Apr 6, 2025
Stuff was really nice, Paul and Adolpho. The stuff in lobby really helpfull and nice. Rooms were clean and really nice. Angelica the concierge from all the palace hotels was really awesome and helpfull. All dinner reservation went really smooth . We had a birthday in our family trip and she helped us with informations where we can get cake and decorate the room . I would go there again . Loved the place ❤️
Joshua
Joshua, 7-night trip
10/10 Exceptional
Feb 19, 2025
Fantastic!
Vernon
Vernon, 14-night trip
10/10 Exceptional
Nov 20, 2022
Excellent location
Best beach
Great rooms
karen
karen, 2-night trip
8/10 Very good
Apr 6, 2025
*
Gabriela
Gabriela, 3-night trip
10/10 Exceptional
Feb 8, 2024
Great place
Luis
Luis, 1-night trip
10/10 Exceptional
Apr 22, 2025
...
Barjouth Perez
Barjouth Perez, 3-night trip
10/10 Exceptional
Oct 2, 2024
Everything was very nice and the works very helpful
Patricia
Patricia, 3-night trip
10/10 Exceptional
Sep 7, 2023
Very nice resort, with a beautiful pool.
Ken
Ken, 1-night trip
10/10 Exceptional
Dec 15, 2024
5 stars
Duc
Duc, 7-night trip
8/10 Very good
Feb 24, 2025
Nice resort-poor pool service
We wer very happy with the condition of the resort. our room was very clean and modern.
The service around the pool however was poor. The server walked right by us and would ask couples by us if they wanted anything.
The pool bar tender didn't know how to make many drinks.
MARTI
MARTI, 7-night trip
10/10 Exceptional
Feb 10, 2023
Beautiful place and surroundings, friendly staff, nearby affordable restaurants with good food,easy access to a section of the beach not as crowded as other locations nearby.
Jean-Paul
Jean-Paul, 21-night trip
10/10 Exceptional
Dec 14, 2024
The lady who cleaned my room Noemi was the best. If I’d change one thing they need a real restaurant and bar. It seemed it was always a buffet
Alastair Matthew
Alastair Matthew, 28-night trip
10/10 Exceptional
Sep 25, 2023
Luna Palace is the best hotel to stay in Mazatlan, rooms are really clean, beds were comfortable, staff was very friendly. I will be staying here again.