MainStay Suites Chicago Hillside offers a warm welcome with laundry facilities, free in-room WiFi, and self parking. The helpful staff has earned good marks from previous guests who appreciate the convenience of a front-desk safe and an elevator.
Reviews
6.46.4 out of 10
Good
Popular amenities
Gym
Pet friendly
Non-smoking
Laundry facilities
Free WiFi
Free parking
Main amenities (5)
Housekeeping (on request)
Front-desk safe
Vending machine
Self-serve laundry
Limited hour front desk
Feel at home (6)
Children stay free
Kitchen
Private bathroom
Premium TV channels
Laundry facilities
Elevator
$81 nightly
The total price is $91
$91 total
Sep 3 - Sep 4
Total includes taxes and fees
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Highlights
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Designer toiletries
Microwave
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Designer toiletries
Microwave
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Double Beds, Non Smoking
Standard Room, 2 Double Beds, Non Smoking
Highlights
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Designer toiletries
Microwave
Sleeps 4
2 Double Beds
View all photos for Room, 1 Queen Bed, Non Smoking
Room, 1 Queen Bed, Non Smoking
Highlights
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Designer toiletries
Microwave
Sleeps 2
1 Queen Bed
View all photos for Room, 1 Queen Bed, Accessible, Non Smoking
Room, 1 Queen Bed, Accessible, Non Smoking
Highlights
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Designer toiletries
Microwave
Sleeps 2
1 Queen Bed
View all photos for Room, 1 Queen Bed, Accessible, Non Smoking
Donald E. Stephens Convention Center - 14 min drive - 18.1 km
Getting around
Chicago O'Hare Intl. Airport (ORD) - 23 min drive
Chicago, IL (PWK-Chicago Executive) - 31 min drive
Chicago Midway Airport (MDW) - 38 min drive
Chicago, IL (DPA-Dupage) - 40 min drive
Rockford, IL (RFD-Greater Rockford) - 82 min drive
Melrose Park Bellwood Station - 5 min drive
Berkeley Station - 5 min drive
Melrose Park Station - 7 min drive
Restaurants
Starbucks - 15 min walk
McDonald's - 2 min drive
Ariston Restaurant - 3 min drive
Wendy's - 3 min drive
Baskin-Robbins - 3 min drive
About this property
MainStay Suites Chicago Hillside
MainStay Suites Chicago Hillside puts you within a 15-minute drive of Donald E. Stephens Convention Center. Guests will have free perks like WiFi and self parking. Fellow travelers say good things about the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
122 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out time is 11 AM
DONE
Special check-in instructions
The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (2 total)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Traveling with children
Children stay free (see details)
What to do
Free use of nearby fitness center
Sailing nearby
Services
Front desk (limited hours)
Laundry facilities
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Microwave
Kitchen
Stovetop
More
Limited housekeeping
In-room safe
Fees & policies
Refundable deposits
A damage deposit of USD 100 will be collected before check-in
Optional extras
Housekeeping is offered for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Also known as
MainStay Suites Chicago Hillside Hotel
MainStay Suites Chicago Hillside Hillside
MainStay Suites Chicago Hillside Hotel Hillside
Frequently asked questions
Are pets allowed at MainStay Suites Chicago Hillside?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at MainStay Suites Chicago Hillside?
Yes, there's free self parking.
What are the check-in and check-out times at MainStay Suites Chicago Hillside?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
Is there an onsite casino at MainStay Suites Chicago Hillside?
No, this hotel doesn't have a casino, but Rivers Casino (16-min drive) is nearby.
What is there to do at MainStay Suites Chicago Hillside and nearby?
Have fun during the warmer months with activities nearby such as sailing.
Does MainStay Suites Chicago Hillside have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.
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MainStay Suites Chicago Hillside Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
6.8/10
Staff & service
6.2/10
Amenities
6.4/10
Property conditions & facilities
5.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Booking
Bathroom
Bed
Shower
Children
Quiet - room
Breakfast
Elevator
Reviews
10/10 Excellent
Jul 21, 2025
I did not stay but they have great customer service.
Tonia
Tonia, 6-night trip
10/10 Excellent
Jun 7, 2025
Front desk was amazing will stay here again
Selena
Selena, 1-night trip
6/10 Okay
Jul 23, 2025
Nothing
Michael
Michael, 1-night trip
2/10 Terrible
Jul 26, 2025
They have bed bugs and will not pickup the phone when you call with issues.
Jeff
Jeff, 4-night trip
2/10 Terrible
Jul 21, 2025
Bathroom dirty, carpet hasnt been vacuumed or swept EVER, SHEETS were brown
Paula
Paula, 1-night trip
2/10 Terrible
Jul 4, 2025
Would not recommend.
Jaylen
Jaylen, 4-night trip
6/10 Okay
Jun 8, 2025
Smelled
Brandon
Brandon, 8-night trip
4/10 Poor
Jun 26, 2025
Friendly staff, room was clean but a bit run down. There was an exposed light fixture, a broken shelf in the closet, and the stove top burners in the kitchenette were covered with rust. The hallways smelled like liver, and the room smelled like a wet rug. Maid service is only once a week, but you can get clean towels and toilet paper from the front desk.
Paul
Paul, 4-night trip
10/10 Excellent
Jan 3, 2025
Love this location
sephora
sephora, 1-night trip
8/10 Good
Apr 21, 2025
Property is doing some internal refurbishing so little mess. Hallways could be lit better for safety and brightening up the hallways. Front Desk very helpful and nice people. My second stay at this hotel.
Dilip
Dilip, 2-night trip
2/10 Terrible
Jul 27, 2025
The UNTENABLE condition of the room being dirty, smelly, small creatures in the bed coupled with the disrespectful customer service received specifically from Ricky who was on duty Sunday, June 20, 2025. What should have been a 5 night stay ended up to be 1 night.
Unable to connect to the wifi from the room, as such each time I wanted to use my devices I had to make my way down to the lobby. This has been so from check in Saturday July 19, 2025.
I had to depart as they had refused to grant me an early checkout due to the unacceptable condition that I had brought to the intention.
They have also refused to grant me a refund
Hillary
Hillary, 6-night trip
2/10 Terrible
Apr 25, 2025
Bugs in bed. And around the room. Need I say more.
Jocelyn
Jocelyn, 3-night trip
2/10 Terrible
Jun 11, 2025
Room door pushed right open when I arrived. Lock doesn't work. After that I discovered the iron was missing and a hanger was hanging on the sprinkle (right in front of the "no hangers on sprinkle" sign. How often are you checking your rooms after "cleaning"?
Bianca
Bianca, 1-night trip
2/10 Terrible
May 29, 2025
One of the worst properties I've stayed. The phone was broken. Air conditioning wasn't working. Property looked very old and wasn't definitely worth the price I paid.
Satesh
Satesh, 2-night trip
4/10 Poor
Feb 25, 2025
When this place was the extended stay, it was decent. Now it’s like it’s run down and needs to be renovated.
Ebony
Ebony, 1-night trip
10/10 Excellent
Jun 2, 2024
Great stay
Brittany
Brittany, 2-night trip
10/10 Excellent
Apr 22, 2025
Ok
Juwon
Juwon, 1-night trip
8/10 Good
Aug 31, 2024
Nice stay
It was a nice stay
Carone
Carone, 2-night trip
10/10 Excellent
Apr 13, 2025
.
Jose
Jose, 1-night trip
2/10 Terrible
May 18, 2025
Smells like vomit upon entrance and on elevator. Called downstairs several times they wouldn’t answer. Had to go downstairs and ring bell just to ask a question. Just overall poor customer service
Angela
Angela, 1-night trip
10/10 Excellent
Feb 16, 2025
We were comfortable .
Elevators wasn’t working and everyone had to use the stairs’ but other than that they pretty Decent and service was great kitchenette, with stove
,big refrigerator and sink for it to not be a five star hotel.
Latrice
Latrice, 2-night trip
8/10 Good
Jan 15, 2025
It was okay.
Kenneth
Kenneth, 1-night trip
2/10 Terrible
Apr 4, 2025
Gross!!!!!!!!!!
The hotel is a dump and no one was friendly but one of the cleaning ladies. I will not recommend anyone to visit or stay at this hotel. Definitely will not be returning