Near Penrith Castle, North Lakes Hotel And Spa offers a tranquil retreat. Savor local flavors in the on-site restaurant or unwind with a massage at the spa. With an indoor pool, fireplace in the lobby, and helpful staff previous guests have loved.
North Lakes Hotel And Spa puts you within a 10-minute drive of Ullswater. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or facials. An indoor pool, a bar/lounge, and a health club are other highlights. Fellow travelers love the helpful staff.
At a glance
Hotel size
84 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 7 AM–9:30 AM on weekdays and 7:30 AM–10 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Children's menu
Working away
Business center
Meeting rooms
Conference space (732 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Facilities
1 building/tower
Built in 1985
Safe-deposit box at front desk
Terrace
Fireplace in lobby
Health club
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Grab bar near toilet
Accessible bathtub
Room amenities
Be entertained
43-inch TV
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Special features
Spa
North Lakes Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately GBP 16.95 to 19.95 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed on Christmas Day and New Year's Eve:
Dining venue(s)
Pool, spa, & gym (if applicable)
Facility access costs GBP 15 per person, per stay. Facilities include fitness facilities, a sauna, a spa, a hot tub, and a swimming pool.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Eurocard
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith
Frequently asked questions
Does North Lakes Hotel And Spa offer free cancellation for a full refund?
Yes, North Lakes Hotel And Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at North Lakes Hotel And Spa?
Yes, there's an indoor pool.
Are pets allowed at North Lakes Hotel And Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at North Lakes Hotel And Spa?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at North Lakes Hotel And Spa?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at North Lakes Hotel And Spa and nearby?
North Lakes Hotel And Spa has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near North Lakes Hotel And Spa?
Yes, Penrith offers alfresco dining and local cuisine.
What's the area around North Lakes Hotel And Spa like?
North Lakes Hotel And Spa is a short 9-minute walk from Penrith Station and 10 minutes' walk from Penrith Castle.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
North Lakes Hotel And Spa Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Restaurant
Food
Spa
Breakfast
Lobby
Bed
Family friendly
Bar
What guests liked
Breakfast was consistently described as excellent, very nice, and delicious with a wide variety of options. (16 reviews)
The gym facilities were great and well-equipped. (4 reviews)
The spa facilities were clean, luxurious, and provided a wonderful experience with great service. (18 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 1, 2025
Recommend
Fantastic location and experience
Verified traveler
1-night trip
10/10 Exceptional
Sep 8, 2025
Great weekend break
My cousin joined me on a weekend break for my first birthday since losing my husband. Our stay was great from start to finish. Lovely room, pool area immaculate, food lovely and staff very warm and friendly. I'll be back!
Elizabeth
Elizabeth, 2-night trip
10/10 Exceptional
Jun 16, 2025
Lovely room, great service from all staff and the restaurant was excellent.
Stephen
Stephen, 2-night trip
10/10 Exceptional
Apr 28, 2025
Very friendly staff, great service in restaurant, and great facilities.
Marilyn
Marilyn, 1-night trip
8/10 Very good
Sep 15, 2025
Nice but nothing special
Wasn’t given any information on arrival about what facilities on offer ie food, spa etc given key and that was it.
Room was modern, clean apart from some grubby parts in the bathroom which need some cilet bang! The room and bed was nice and comfy. We used the spa, has a whirlpool which was okay, steam was roasting and didn’t use the sauna cause they are seperate in the changing rooms. Nice comfy robes in the room though which were nice and I also liked a fresh milk & water fountain on each floor.
Didn’t eat or drink in the hotel as only 10min walk to Penrith town centre where you wilk get lovely food
Janis
Janis, 2-night trip
10/10 Exceptional
Apr 1, 2025
North Lakes
Excellent hotel good food friendly staff
Paul
Paul, 2-night trip
10/10 Exceptional
Jun 20, 2025
Hotel Lake District
Stay was short arrived 11pm this time as stayed at this hotel a few times got to say I got a superb deal superior suite large room and bed very comfortable and clean and staff went out there way to make my stay pleasant and relaxed
Paul
Paul, 1-night trip
10/10 Exceptional
Jun 18, 2025
Great, again!
Paul
Paul, 2-night trip
10/10 Exceptional
May 11, 2025
Excellent overnight stay at north lakes
Second time staying at north lakes hotel and spar,short stays to see family and would highly recommend,the rooms are excellent and so are staff.Will definitely come again.
Jamie
Jamie, 1-night trip
10/10 Exceptional
Jun 5, 2025
Great room and lovely food in the evening. Didn’t stay for breakfast as early work start.
Penelope
Penelope, 1-night trip
8/10 Very good
Jul 28, 2025
Nice location, great staff, tired and shabby room.
The staff were great, the location of the hotel again was great. Sadly the room was tired, especially the carpets, which were stained quite badly. Additionally there was no a/c and the extractor fan in the bathroom didn’t work, making the room very stuffy. The staff gave us another fan, as one was already in the room.
Victoria
Victoria, 1-night trip
8/10 Very good
May 18, 2025
Convenient stop over
Spa was overpriced limited use
Jim
Jim, 1-night trip
10/10 Exceptional
Apr 9, 2025
An excellent stopping off point just off the M6. Very comfortable and good food. Staff are very friendly and helpful. Plenty parking.
Douglas
Douglas, 1-night trip
10/10 Exceptional
Jan 17, 2025
Will definitely be back
Amazing staff, pool and restaurant
Carolyn
Carolyn, 1-night trip
10/10 Exceptional
Nov 21, 2024
Great staff and a relaxing place to stay
Douglas
Douglas, 1-night trip
10/10 Exceptional
Feb 12, 2025
Business Trip
Enjoyable and comfortable stay for business and would stay again and hopefully take advantage of the pool next time. Food and service was excellent
Paul
Paul, 1-night trip
8/10 Very good
Apr 29, 2025
Better inside than out and food could've been warm
The very warm room let it down slightly.. comfy mattresses, closeness to the town in walking distance was good, food was great with a huge portion albeit just warm, service was good. The appearance of the hotel inside was much better than the outside gave you to believe on arrival.
Silke
Silke, 1-night trip
10/10 Exceptional
Jun 18, 2025
👍
John
John, 1-night trip
10/10 Exceptional
Aug 5, 2024
Lovely place to stay in !
Smadar
Smadar, 4-night trip
2/10 Poor
Jul 18, 2025
Far from a 4star experience - we had a suite and it was in a very poor state of repair/cleanliness. Very poor decorating which looks like a child had done the work - paint on the curtains. After booking a suite in a Hotel with pool and Spa we would of needed to pay £30 extra to access the pool.
Phil
Phil, 1-night trip
8/10 Very good
Jun 29, 2025
Lovely place to stay.
We had amazing check in service when we arrived.
Great explanation on how to get water and milk.
Nice touches in the room.
Very clean and tidy.
Flannel provided. Spa product's and the cutest sheep cups. Dressing gown and slippers.
Thoroughly enjoyed and would return.
Only downside for me was the extra charge to use the swimming pool.
Zoe
Zoe, 1-night trip
10/10 Exceptional
Dec 21, 2024
Had a wonderful stay and the food was excellent
The best chateau-briand I’ve had in years
The hotel is a really welcoming place lovely lounge bar reception area
They’ve thought of everything
Looking forward to our next stay
Norah
Norah, 1-night trip
10/10 Exceptional
Feb 3, 2025
A lovely room and nice spa and gym facilities! Good in-room amenities too.
Rebecca
Rebecca, 2-night trip
10/10 Exceptional
Aug 18, 2024
Penrith
Lovely stay, very comfortable room and lovely breakfast.
Michelle
Michelle, 1-night trip
10/10 Exceptional
Jun 3, 2025
Made a mistake when booking and ordered a twin instead of a double. Staff could not have been more helpful - told us to go to dinner and they moved all our luggage to a different room. Excellent customer service!