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Hotel Santa Cruz

3.0 star property
Tlalnepantla de Baz hotel with restaurant and bar/lounge

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Photo gallery for Hotel Santa Cruz

Interior entrance
Exterior
Individually decorated, desk, iron/ironing board, free WiFi
Hallway
Lobby
Located in the heart of the city, Hotel Santa Cruz offers a warm welcome with a bar, restaurant and 24-hour business center. Connect to WiFi and enjoy convenient amenities like free self parking and luggage storage.

Reviews

6.8 out of 10
Good

Popular amenities

  • Bar
  • Free parking
  • 24/7 front desk
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (10)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Vending machine
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Elevator
  • Free self parking
  • Free toiletries

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 King Bed, Ensuite

Superior Room, 1 King Bed, Ensuite | Individually decorated, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Ensuite

Highlights

Individually decorated
LED TV
Hair dryer
Private bathroom
Digital channels
Wardrobe or closet
Daily housekeeping
Desk
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Single Room, 1 King Bed, Private Bathroom

Junior Single Room, 1 King Bed, Private Bathroom | Bathroom | Shower, free toiletries, hair dryer, towels

Junior Single Room, 1 King Bed, Private Bathroom

Highlights

Individually decorated
LED TV
Private bathroom
Hair dryer
Digital channels
Wardrobe or closet
Daily housekeeping
Desk
  • 213 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Private Bathroom

Superior Double Room, 2 Double Beds, Private Bathroom | Individually decorated, desk, iron/ironing board, free WiFi

Superior Double Room, 2 Double Beds, Private Bathroom

Highlights

Individually decorated
LED TV
Private bathroom
Hair dryer
Digital channels
Wardrobe or closet
Daily housekeeping
Desk
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Double Room, 2 Double Beds, Private Bathroom

Basic Double Room, 2 Double Beds, Private Bathroom | Individually decorated, desk, iron/ironing board, free WiFi

Basic Double Room, 2 Double Beds, Private Bathroom

Highlights

Individually decorated
LED TV
Private bathroom
Hair dryer
Digital channels
Wardrobe or closet
Daily housekeeping
Desk
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

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8.6 out of 10, Excellent, 181 reviews
The price is $26
$22 nightly
$26 total
Total includes taxes and fees
Jun 15 - Jun 16
Hotel Atizapan
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About the neighborhood

Map
Av Presidente JuƔrez 2009, Los Reyes Iztacala, Tlalnepantla de Baz, MEX, 54090

What's nearby

  • Mundo E Shopping Center - 3 min drive - 2.7 km
  • Plaza Satelite Shopping Center - 4 min drive - 4.2 km
  • Mexico City Arena - 5 min drive - 5.3 km
  • Toreo Parque Central - 9 min drive - 10.2 km
  • Basilica of Our Lady of Guadalupe - 11 min drive - 13.5 km

Getting around

  • Benito Juarez International Airport (MEX) - 35 min drive
  • Santa LucĆ­a, Mexico (NLU-Felipe Ɓngeles Intl.) - 45 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 58 min drive
  • Tlalnepantla de Baz Station - 4 min drive
  • San Rafael Station - 6 min drive
  • Mexico City Fortuna Station - 7 min drive

Restaurants

  • ā€ŖTacos el Amigo - ā€¬10 min walk
  • ā€ŖRock 2000 - ā€¬12 min walk
  • ā€ŖBarbacoa Alex - ā€¬13 min walk
  • ā€ŖTacos de Carnitas "El Paisa - ā€¬7 min walk
  • ā€ŖPasteleria Macram - ā€¬12 min walk

About this property

Hotel Santa Cruz

Hotel Santa Cruz puts you within a 10-minute drive of Mexico City Arena and Plaza Satelite Shopping Center. For a bite to eat, guests can check out Comedor Los Tulipanes, which serves breakfast, lunch, and dinner. Also, Basilica of Our Lady of Guadalupe and Angel of Independence Monument are within a short drive.

Languages

Spanish

At a glance

DONE

Hotel size

    • 100 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: 7:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1:00 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AMā€“11:30 AM
  • Restaurant
  • Bar/lounge

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium digital channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Comedor Los Tulipanes - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 65 to 90 for adults, and MXN 65 to 90 for children

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hotel Santa Cruz Hotel
Hotel Santa Cruz Tlalnepantla de Baz
Hotel Santa Cruz Hotel Tlalnepantla de Baz

Frequently asked questions

Does Hotel Santa Cruz offer free cancellation for a full refund?

Yes, Hotel Santa Cruz does have fully refundable room rates available to book on our site. If youā€™ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santa Cruz?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Santa Cruz?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Santa Cruz?

Check-in start time: 2:30 PM; Check-in end time: 7:00 PM. Check-out time is 1:00 PM. Contactless check-in and check-out are available.

Are there restaurants at or near Hotel Santa Cruz?

Yes, there's an onsite restaurant, Comedor Los Tulipanes.

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Hotel Santa Cruz Reviews

Reviews

6.8

Good

7.8/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Good for a 1 night stay.

Good for a 1 night stay. I was afraid of some of the bad reviews, but nothing like that existed for me.. It was clean and comfortable. My room had a bit of the bleach smell. There was a place to eat that was open late right in the hotel.
Patricia, 1-night trip

10/10 Exceptional

.
Pedro, 1-night trip

10/10 Exceptional

More stuff low employees especially in the kitchen
fausto, 1-night trip

8/10 Very good

Good

2/10 Poor

Got bed bugs from this hotel. Also room smelled terrible of cigarettes and even had ash tray in the room. Took our baby here and absolutely regret it.
Molly, 1-night trip

4/10 Fair

The stuff very rude
Rosalia, 1-night trip

2/10 Poor

Very bad property. Bad personal. Dirty and personal - Housekeeping touch my belongs and stole items and I request to talk to the manager and front desk never contact me with the manager. All of them are the sesame thing DON'T RECOMMEND THAT HOTEL. I abandoned the hotel today January 23th, 2025 and move to another hotel. They touch and stole my belongs when I was in hospital for surgeries. Very disappointed šŸ˜žā˜¹ļø
Mayra, 7-night trip

8/10 Very good

Marco Antonio, 3-night trip

8/10 Very good

Alejandro, 3-night trip

10/10 Exceptional

Recomendado

Excelente ubicaciĆ³n, todo muy limpio y con mucha calma, el trato en recepciĆ³n deja un poco que desear respecto a su manera de responder las preguntas de los huĆ©spedes pero en general todo excelente.
1-night trip

8/10 Very good

Excelente en todo
Leandra Isabel, 4-night trip

8/10 Very good

Antonio, 1-night trip

8/10 Very good

Fernando, 1-night trip

10/10 Exceptional

Flavio, 1-night trip

8/10 Very good

IvƔn JosuƩ, 1-night trip

8/10 Very good

Hector, 1-night trip

8/10 Very good

luis, 2-night trip

2/10 Poor

Alexis, 1-night trip

6/10 Good

No
CRISTIAN, 4-night trip

2/10 Poor

Hice la reserva por medio de Expidia, llegue de mi viaje al hotel a las 3:30pm y dijeron que no tenian nada disponible. Entonces para que hacer reservas?
Nayverk Jose, 1-night trip

10/10 Exceptional

Esteban, 1-night trip

8/10 Very good

Solo tenĆ­a problemas para llegar, pero por todo lo demĆ”s estĆ” bien, las camas limpias y amplias, el baƱo bastante aceptable, el personal de recepciĆ³n son un amor de persona y si no fuera por las reglas hubieran jugado UNO conmigo, una vista hacia el exterior que deja mucho que desear pero mi experiencia fue bastante buena:D
Mauricio, 2-night trip

2/10 Poor

Joshua, 1-night trip

6/10 Good

Jorge, 1-night trip

10/10 Exceptional

Norma, 2-night trip