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Sunset Beach Resort Spa and Waterpark All Inclusive

4.5 star property
Luxury beachfront property with free water park, near Montego Bay Cruise Ship Terminal

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Photo gallery for Sunset Beach Resort Spa and Waterpark All Inclusive

Water park
Casino
Reception
Standard Room, Ocean View | In-room safe, desk, blackout drapes, iron/ironing board
Gazebo
Escape to the oceanfront Sunset Beach Resort Spa and Waterpark All Inclusive, where beach massages and sailing await. Bask in the sun with a private beach, unwind in the sauna or steam room, or enjoy Pilates classes at the gym. Guests rave about this all-inclusive resort that offers 4 on-site restaurants and a swim-up bar.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Cribs available
  • Pool
  • Childcare
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 2 beach bars
  • 3 outdoor pools
  • Free water park
  • Nightclub
  • WiFi in the lobby
  • Fitness center
  • Sauna
  • Steam room
  • Beach towels
  • Hot tub

Feel at home (6)

  • Cribs/infant beds available
  • Babysitting services
  • Children's club
  • Playground on site
  • Cable/satellite TV service
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, Ocean View

Standard Room, Ocean View | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Ocean View

Highlights

Balcony
Air conditioning
Rollaway/extra beds
Cribs/infant beds
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Cable/satellite channels
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Oceanfront

Standard Room, Oceanfront | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Oceanfront

Highlights

Balcony
Air conditioning
Rollaway/extra beds
Cribs/infant beds
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Cable/satellite channels
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Rollaway/extra beds
Cribs/infant beds
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Cable/satellite channels
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Garden View

Standard Room, Garden View | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Garden View

Highlights

Balcony
Air conditioning
Rollaway/extra beds
Cribs/infant beds
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Cable/satellite channels
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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7.6 out of 10, Good, 2,916 reviews
The price is $232
$198 nightly
$232 total
Total includes taxes and fees
Jun 17 - Jun 18
SeaGarden Beach Resort - All Inclusive
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About the neighborhood

Map
Montego Freeport, Montego Bay, Saint James

What's nearby

  • Freeport Peninsula - 1 min walk - 0.0 km
  • Sunset Beach Resort Au Natural Beach - 3 min drive - 0.2 km
  • Montego Bay Cruise Ship Terminal - 5 min drive - 1.5 km
  • Montego Bay Marine Park - 10 min drive - 5.3 km
  • Doctor's Cave Beach - 12 min drive - 6.9 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 23 min drive

Restaurants

  • ‪World Cafe - ‬11 min walk
  • ‪Coco Cafe - ‬10 min walk
  • ‪The Pork Pit - ‬7 min drive
  • ‪Montego Bay Yacht Club - ‬9 min walk
  • ‪Cafe Mocha - ‬4 min drive

About this property

Sunset Beach Resort Spa and Waterpark All Inclusive

Sunset Beach Resort Spa and Waterpark All Inclusive offers a private beach where you can get a beach massage, plus you'll be just a 5-minute drive from Montego Bay Cruise Ship Terminal. Guests can splash around at the 3 outdoor pools and free water park, and those in the mood for pampering can indulge in massages, hydrotherapy, and mani/pedis. Dining choices include 4 restaurants and the 2 beach bars are great places to grab a cold drink. Other features of this luxurious property include a nightclub, a poolside bar, and a fitness center.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

All meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances

At a glance

DONE

Hotel size

    • 430 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Babysitting
    • Supervised childcare
    • Children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Free onsite self parking

Property amenities

Food and drink

  • 4 restaurants
  • 2 beach bars
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area

Traveling with children

  • Children's club
  • Free water park access
  • Mini golf
  • Playground
  • Supervised childcare

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Mini golf
  • Kayaking
  • Sailing
  • Personal watercraft (motorized)
  • Snorkeling
  • Shopping
  • Bicycle rentals nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Porter/bellhop
  • Beach towels

Facilities

  • 3 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Piano
  • Fitness center
  • 3 outdoor pools
  • Free water park
  • Arcade/game room
  • Spa services
  • Nightclub
  • Hot tub
  • Sauna
  • Steam room
  • Waterslide

Accessibility

  • Elevator

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Crib/infant bed available
  • Rollaway/extra bed available

What to enjoy

  • Balcony

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • WiFi (surcharge)

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy.

Dining

BEACH BAR AND GRILL - Onsite tapas bar.
LA BELLA VITA - Onsite diner.
SILK ROAD - Onsite restaurant.
BANANA WALK - This buffet restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 5 per hour (rates may vary)
  • WiFi is available in public areas for USD 5 per hour (rates may vary)
  • Late check-out can be arranged for an extra charge of USD 60

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

Also known as

Sunset Beach Resort Spa & Waterpark All Inclusive
Sunset Beach Resort Spa & Waterpark All Inclusive Montego Bay
Sunset Beach Spa Waterpark
Sunset Beach Spa Waterpark Montego Bay
Sunset Waterpark
Sunset Beach Resort Spa Waterpark All Inclusive Montego Bay
Sunset Beach Resort Spa Waterpark All Inclusive
Sunset Beach Resort Spa Waterpark All Inclusive
Sunset Beach Resort Spa and Waterpark All Inclusive Montego Bay

Frequently asked questions

Is there a pool at Sunset Beach Resort Spa and Waterpark All Inclusive?

Yes, there are 3 outdoor pools.

Are pets allowed at Sunset Beach Resort Spa and Waterpark All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Sunset Beach Resort Spa and Waterpark All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Sunset Beach Resort Spa and Waterpark All Inclusive?

You can check in starting at 3 PM. Check-out time is 11 AM. Late check-out is available for a charge of USD 60.

What is there to do at Sunset Beach Resort Spa and Waterpark All Inclusive and nearby?

Have fun with onsite activities like kayaking, sailing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Relax in the hot tub or enjoy the use of other amenities, which include 2 beach bars and 3 outdoor pools. Sunset Beach Resort Spa and Waterpark All Inclusive also has a nightclub, a private beach, and a sauna, as well as a steam room and an arcade.

Are there restaurants at or near Sunset Beach Resort Spa and Waterpark All Inclusive?

Yes, there are 4 onsite restaurants.

Does Sunset Beach Resort Spa and Waterpark All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sunset Beach Resort Spa and Waterpark All Inclusive like?

Sunset Beach Resort Spa and Waterpark All Inclusive is on Jamaica Beaches, a short 1-minute walk from Freeport Peninsula and 7 minutes' walk from Sunset Beach Resort Au Natural Beach.

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Sunset Beach Resort Spa and Waterpark All Inclusive Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

6/10

my wife an I stayed here before its nice but not the same under new owner
This review was submitted before 2018 and has not been verified.

2/10

I've gone to Sunset (now Sunscape) five times....each time, my status was bumped up from standard to platinum. With the new owners, I lost my status. There were little bugs in my bathroom every day. I think I was bitten several times. Also, the air conditioning went out at least three times. Awfully hard to sleep in a warm room. Only one restaurant was open in addition to the buffet. The setting is nice...some of the staff aggressively chase single women. There was no WiFi to speak of, and it rained inside the foyer--buckets and buckets. The staff couldn't even keep up with the leaks. The hotel has cut down on the number of servers all around. I thought the chef for the buffet was wonderful. He made the best food with what he was given. Standard fair of rice, chicken, sometimes beef, and dry deserts. This is the last time I'll go here. I want my money back.
This review was submitted before 2018 and has not been verified.

8/10

It was our first all inclusive. We loved it. The beach was amazing. The deal was amazing. I would go back in a heart beat. I snorkeled for hours on end at the little area right before the adult beach. I was concerned because of the hotel having a water park area but we were never bothered by any kids.
This review was submitted before 2018 and has not been verified.

6/10

Do not ask for upgrade - not worth the $500.00. The refrigerator was not stocked daily as was mentioned in advertisement, the drinks were more juice than liquor (had to ask for additional liquor in drinks). The private beach was a walk away - not directly in front of your room. For the beach directly in front of your room, you had to put towels on chairs the night before you wanted to use them. Housekeeping cleaned daily - used same mop for every room and bathroom, did not clean well. The sheets on the bed were damp from humidity. Entertainment was OK. New Years Eve fireworks were great.
This review was submitted before 2018 and has not been verified.

10/10

The elevator was not working two days out of my three day stay and the bell service is slow.
This review was submitted before 2018 and has not been verified.

10/10

Had a great time during our stay. Very friendly staff. Would highly recommend.
This review was submitted before 2018 and has not been verified.

8/10

The resort was going through renovations which we were not aware of so a few things were unavailable, some restaurants not open - a little disappointing. We arrived 10am and were told we could not get a room until 3pm, which was a pain with kids. There were also never enough towels available and we had to use damp towels from previous day. Other than that we really did have a lovely time and the kids had a blast. The staff did a great job with the food, BBQ parties, New Years Eve buffet, etc. So, other than the few glitches mentioned, we did have a great time staying here and I would recommend this and would consider coming back. Amazing lovely fun happy staff.
This review was submitted before 2018 and has not been verified.

6/10

Atmosphere good and child friendly. However there was no regard for the fact that I was celebrating my 42nd Wedding Anniversary although this was communicated when I made reservation. Hotel Name modification was not communicated. It was evident that all things were not in place. Refrigerators should be restocked daily,availability of hand and body lotion would go a far way.
This review was submitted before 2018 and has not been verified.

8/10

Great hotel staff but check-in was very slow. Room not ready for 2 hours
This review was submitted before 2018 and has not been verified.

10/10

Excellent experience. The staff was very helpful, and kind. However, the bar staff would be better served if they paid full attention to the customer and not talk between themselves as much. But ivet al grea .
This review was submitted before 2018 and has not been verified.

10/10

Sunset Beach Hotel is becoming Sunscape so there were some minor issues- not enough staff to open the specialty restaurants everyday, maybe not enough housekeepers, not enough towels. NONETHELESS- my kids and I had a great five days here. We had two special buffets (Christmas and Boxing Day) for dinner the first two nights and then ate in the Asian and Italian restaurants the other days. The regular buffet had good variety for eating healthy (if not enough Jamaican cuisine) and the drinks were plentiful. We spent the days at the adult pool or volleyball and tennis courts. My son kayaked. The staff was friendly and responded to questions and requests. One of the most restful, easiest beach vacations we've ever had.
This review was submitted before 2018 and has not been verified.

8/10

Staff attach profound significance to guest satisfaction. Good variety of dining experience
This review was submitted before 2018 and has not been verified.

4/10

A lot of renovations going on. Maybe it would be nicer when complete. Food is below average, and the drinks are terrible. Don't trust the alcohol is the same as the brands printed on the bottles.
This review was submitted before 2018 and has not been verified.

8/10

The hotel was great. The staff was very friendly and helpful. They take care of everything you need. Clifton at the lobby bar is amazing, always with a smile on his face. There was some construction going on which was mildly inconvenient at times, but usually we didn't even notice it. The resort was huge, so even with the hundreds of people there, it never felt crowded. You could easily get away from people and have your own space. At the same time, there were main gathering spots (usually near the bars) that were great for mingling. Overall, it was a wonderful experience. Can't wait to go back
This review was submitted before 2018 and has not been verified.

6/10

The staff was very friendly and helpful. It took a long time to get our room cleaned if at all. Food was decent but repetitive and some of it was not prepared correctly. They are currently making improvements so this all may change.
This review was submitted before 2018 and has not been verified.

10/10

We had a great time!! The staff was wonderful, the food was amazing and the drinks were in point!! The facility itself was nice, under a lot of construction but it was ok! Lots to do.... I highly recommend it for all!!!! :)
This review was submitted before 2018 and has not been verified.

6/10

It was not good, but not bad.
This review was submitted before 2018 and has not been verified.

10/10

This has been my 3rd time in Jamaica and also my 3rd time at this resort. So that should speak for itself.
This review was submitted before 2018 and has not been verified.

4/10

Not what I expected! Short stay ruined by noise from drilling and banging. Workmen all over the resort. Lifts in block A BOTH out of action. 5 flights of stairs to climb with Toddle and stroller!!! Not what I expected and defiantly not how I want to spend my hard earned money or well deserved time!!!!
This review was submitted before 2018 and has not been verified.

2/10

The best part of my stay at this Resort was a member of the staff called Nelson. He was fun and entertaining.
This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

4/10

I arrived from the airport close to 8:30 Eastern Time was not aware of the 1 hr. time difference and requested a bottle of wine with 1 glass be brought to my room that I planned to call for room service for a late dinner on the terrace. I was immediately told there was no room service that they had 9 restaurants I could eat at. I told them that I was traveling alone and am not fond of eating alone and would like room service. No room service available so I went to my room without anything to eat after being dragged to 2 different restaurants, an Asian and one by the pool that I had to stand in line for so I just left and went to my room. The phone rang shortly thereafter and was told that someone was bringing up a bottle of Chardonnay and a glass for me...I thanked them. I was awoken by construction noise (jack hammering, etc.) which went on every day I was there apparently on the 10th floor and the roof, I was booked on the 7th floor in Tower B. If you needed something to drink you had to take your ice bucket down to the bar for them to fill and use tap water...no refrigerators in the rooms either which was quite surprising. Needless to say I ate dinner at 1 restaurant, the one by the pool the entire time I was there and either ate breakfast or lunch in the help yourself dining area. They have no servers that wait on you by the pool to get your drinks for you or at the beach, you have to walk to the bar and get it yourself. The internet access room was out of order the entire time as well which was suppose to be included in my stay. The area is absolutely breath taking and the people who work their were very nice but I've learned that all inclusive is not all inclusive...you need to ask before you pay for it. Other's I meant where transferred to another area the other side of the breakfast/lunch area due to the noise of the construction which had room service, refrigerators, wi-fi, etc. Just wondering why I wasn't moved as well?
This review was submitted before 2018 and has not been verified.

2/10

People were getting their rooms who arrived hours after we did, the front desk suggested that we go eat at the buffet while we were waiting. When we arrived at the buffet, I was soo disappointed, the salad bar portion of the buffet was very gross, the rest of the buffet was OK at best. They tried to give me a room overlooking the roof that connects both towers, we looked out the balcony, the main part of our view would have been building B, which has rust bleeding down from the balconies, old crusty paint, and scaffolding around the whole top edge of the building, we also got the pleasure of being able to see the top of the roof that connected the 2 buildings, which had not been cleaned since they probably opened, the view was gross, when I complained, they wanted me to pay extra to get a different room, even though I had already paid extra through Travelocity to get an oven view, they finally gave me a better room when I told them that I was refusing to check in. Make sure you are one of the first to get to the buffet, it looks like 10 miles of bad road after an hour, the food was just OK at best, the elevators broke down twice, even when both were working, they are very slow, the rooms smell musty, this place was built in 1968 and it shows, I would not go back if the trip was free of charge.
This review was submitted before 2018 and has not been verified.

8/10

This was my first time to Jamaica, we stayed at this all inclusive hotel, everything was included like water activities such as snorkeling (they give you goggles and a mouth piece) and kayaking. Hotel was nice and the staff was all really kind. Jamaica is expensive. 1 US dollar is the equivalent of ~115 Jamaican dollars.... i bouth like 10 shirts and a couple of other little souvenirs for the family and it was more than 150 dollars... so bring money if you want to enjoy a nice stay. the tours were awesome, expensive as well and the packages seemed limited. but they were fun. dont rent a car. its too confusing to drive on the left side of the road like in England, you'll get lost or worse get in a car accident.
This review was submitted before 2018 and has not been verified.

6/10

Front desk staff who checked my family in was very mannerly, pleasant, and smiling face. The only draw back was the elevators were old, slow and jumps. The food can be more upscale and a better choice of fish. Need more variety of food.