Located close to Heinz von Heiden Arena, Mercure Hotel Hannover City offers an upscale retreat with a terrace and dry cleaning/laundry services. Enjoy a meal at Das Restaurant or relax in the bar; guests appreciate the helpful staff and can also take advantage of in-room WiFi, multilingual staff, secured bicycle storage, self parking and 4 meeting rooms.
Hannover (ZVR-Hannover Central Train Station) - 16 min walk
Hannover Central Station - 16 min walk
Central Station / Rosenstraße U-Bahn - 16 min walk
Aegidientorplatz U-Bahn - 5 min walk
Markthall-Landtag U-Bahn - 8 min walk
Schlägerstraße U-Bahn - 8 min walk
Restaurants
Meiers Lebenslust - 3 min walk
Bell'ARTE - 5 min walk
Gartensaal - 3 min walk
Block House - 6 min walk
KUHnstWERK - 7 min walk
About this property
Mercure Hotel Hannover City
Mercure Hotel Hannover City puts you just a 5-minute drive from Maschsee and Hannover Zoo. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights at this eco-certified hotel include a snack bar/deli and a terrace. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Aegidientorplatz U-Bahn is 5 minutes and Markthall-Landtag U-Bahn is 8 minutes.
At a glance
DONE
Hotel size
145 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (EUR 25 per night)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:30 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Hiking/biking trails nearby
Sailing nearby
Segway rentals/tours nearby
Working away
Business center
4 meeting rooms
Computer station
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bike storage
Facilities
Safe-deposit box at front desk
Terrace
Television in common areas
Bicycle parking
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
Phone
Desk chair
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Das Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 12.50 for children
Renovations and closures
The property will be renovating from August 1 2025 to December 17 2025 (completion date subject to change). The following areas are affected:
Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per accommodation, per night
Parking
Covered self parking costs EUR 25 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Also known as
Mercure Hannover City
Mercure Hotel Hannover City
Mercure Hannover City Hannover
Mercure Hotel Hannover City Hotel
Mercure Hotel Hannover City Hannover
Mercure Hotel Hannover City Hotel Hannover
Frequently asked questions
Does Mercure Hotel Hannover City offer free cancellation for a full refund?
Yes, Mercure Hotel Hannover City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Hotel Hannover City?
Yes, pets are welcome. There's a charge of EUR 15 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Hotel Hannover City?
Yes. Self parking costs EUR 25 per night.
What are the check-in and check-out times at Mercure Hotel Hannover City?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Mercure Hotel Hannover City?
No, this hotel doesn't have a casino, but SpielBank Hannover (19-min walk) is nearby.
What is there to do at Mercure Hotel Hannover City and nearby?
Have fun with nearby activities like boat tours and hiking. Additional recreation nearby includes casino gaming and segway rentals.
Are there restaurants at or near Mercure Hotel Hannover City?
Yes, there's an onsite restaurant, Das Restaurant.
What's the area around Mercure Hotel Hannover City like?
Mercure Hotel Hannover City is in Suedstadt, a short 5-minute walk from Aegidientorplatz U-Bahn and 8 minutes' walk from Maschsee.
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Mercure Hotel Hannover City Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Location
Restaurant
Parks
Lobby
Air conditioning
Train station
Bar
What guests liked
Breakfast options were good and the restaurant served a very nice meal. (5 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Aug 2, 2025
More than adequate
Very posh entrance…..our room was a bit dated but more than adequate for our two night stay. Great location to the town itself.
25 euros for parking each night a little steep.
Keith
Keith, 2-night trip
10/10 Exceptional
Jun 21, 2025
Excellent in every way.
Freda
Freda, 4-night trip
10/10 Exceptional
Dec 16, 2024
Great hotel. Clean and quiet rooms. Loved the breakfast and the staff were very friendly
Simon
Simon, 3-night trip
10/10 Exceptional
Feb 14, 2023
Great location with friendly, helpful staff.
Steven
Steven, 2-night trip
10/10 Exceptional
May 22, 2024
Very nice hotel, great location. Very nice room and balcony was a bonus. Breakfast good.
michael
michael, 2-night trip
10/10 Exceptional
Mar 12, 2025
Within walking distance to shopping
Cassandra
Cassandra, 1-night trip
8/10 Very good
Aug 19, 2023
Nice hotel
Very nice hotel, 5 mins walk to the town centre. Very good for business trip, family trip etc
Verified traveler
1-night trip
10/10 Exceptional
Aug 11, 2023
This was a great place to stay while visiting wernigerode. Although we had only one night, it was perfect!
Jazmine
Jazmine, 2-night trip
8/10 Very good
Dec 30, 2024
Situated walking distance to everything, outdated rooms
maria
maria, 1-night trip
6/10 Good
Jun 20, 2025
Reception poorly handled my query when I couldn’t find my way to the parking garage in the confusing reception area.. Was ignored in the bar while other guest served first. Wasn’t made feel welcome by the staff.
Gabriel
Gabriel, 2-night trip
10/10 Exceptional
Jun 24, 2023
Highly recommended!
Warm, friendly staff - very attentive; excellent location; comfortable, clean and well maintained rooms. Highly recommended,
William
William, 2-night trip
10/10 Exceptional
Aug 18, 2023
It was good.
Jamie
10/10 Exceptional
Sep 4, 2024
I appreciated the availability of the parking garage. VERY friendly staff.
The bathroom floor was sticky and the wi-fi is not secure.
However i would recommend.
Nola
Nola, 1-night trip
8/10 Very good
Jul 23, 2023
Nice property. Staff are friendly. AC in room was not able to keep up even though only 18 degrees outside. Got to sleep.
Michael
Michael, 1-night trip
6/10 Good
Oct 16, 2024
reception poor
Karina
Karina, 3-night trip
6/10 Good
Jun 21, 2023
UK couple with 30 year old daughter
The AC in room was old and worked but very noisy, if you opened the window then the noise of houses to the rear was bad. We were on the 2nd floor and the noise went on well past midnight, it was a Friday. So sleep not good added to that very poor pillows, despite bed being good it all meant a poor nights sleep.Dated decor meant felt worst hotel of the 5 nights we spent in Germany.
Staff were all nice, a saving grace.