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Queens Hotel Cheltenham

4.0 star property
Luxury hotel with restaurant, near Cheltenham Racecourse

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Photo gallery for Queens Hotel Cheltenham

View from room
Exterior
Lobby sitting area
Lunch and dinner served
Executive Double Room, 1 King Bed, Ensuite | Premium bedding, minibar, in-room safe, desk
Nestled in a vibrant shopping district, Queens Hotel Cheltenham offers an upscale retreat with a serene garden and cozy library. Savor lunch or dinner at Victoria's restaurant, unwind by the lobby fireplace, and stay connected with in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Electric vehicle charging point
  • Bar
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Library
  • Lobby fireplace
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
$122 nightly
The total price is $147
Aug 10 - Aug 11
Total includes taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

Superior Double Room, 1 Queen Bed, Ensuite | Premium bedding, minibar, in-room safe, desk

Superior Double Room, 1 Queen Bed, Ensuite

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Bathrobes
Hair dryer
Free bottled water
  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Ensuite, City View

Superior Room, 1 Queen Bed, Ensuite, City View | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed, Ensuite, City View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Bathrobes
Hair dryer
Free bottled water
  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, 1 King Bed, Ensuite

Executive Double Room, 1 King Bed, Ensuite | Premium bedding, minibar, in-room safe, desk

Executive Double Room, 1 King Bed, Ensuite

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Bathrobes
Hair dryer
Free bottled water
  • 365 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Ensuite

Superior Suite, 1 King Bed, Ensuite | Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 King Bed, Ensuite

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Bathrobes
Hair dryer
Free bottled water
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed, Ensuite, City View

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Bathrobes
Hair dryer
Free bottled water
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed, Ensuite

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Bathrobes
Hair dryer
Free bottled water
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 Queen Bed, Ensuite

Classic Double Room, 1 Queen Bed, Ensuite | Premium bedding, minibar, in-room safe, desk

Classic Double Room, 1 Queen Bed, Ensuite

8.8 out of 10
Excellent
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Bathrobes
Hair dryer
Free bottled water
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

The George

  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 573 reviews
The price is $98
$81 nightly
$98 total
Total includes taxes and fees
Aug 10 - Aug 11
The George
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About the neighborhood

Map
The Promenade, Cheltenham, England, GL50 1NN

What's nearby

  • Cheltenham Town Hall - 4 min walk - 0.4 km
  • The Promenade - 6 min walk - 0.5 km
  • Cheltenham General Hospital - 11 min walk - 1.0 km
  • University of Gloucestershire - 12 min walk - 1.0 km
  • Cheltenham Racecourse - 4 min drive - 3.0 km

Getting around

  • Gloucester Station - 11 min drive
  • Cheltenham Spa Station - 19 min walk
  • Toddington Railway Station - 19 min drive

Restaurants

  • ‪Bar Fever Cheltenham - ‬7 min walk
  • ‪Imperial Gardens - ‬3 min walk
  • ‪Côte Cheltenham - ‬4 min walk
  • ‪No. 131 - ‬2 min walk
  • ‪The Ivy Montpellier Brasserie Cheltenham - ‬3 min walk

About this property

Queens Hotel Cheltenham

Queens Hotel Cheltenham puts you within a 15-minute drive of Cheltenham Racecourse and Gloucester Docks. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Victoria's, which serves lunch and dinner. Other highlights at this luxurious hotel include a terrace and a garden. The helpful staff and overall property condition get great marks from fellow travelers.

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 84 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 15 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Meeting room
  • Conference space (1292 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 1
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 1
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Victoria's - This restaurant serves lunch and dinner.
The Gold Cup Bar - This bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 20.00 per person
  • Early check-in can be arranged for an extra charge of GBP 50 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 50 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 30 per pet, per night

Parking

  • Self parking costs GBP 15 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Also known as

Cheltenham Mercure
Hotel Mercure Cheltenham
Mercure Cheltenham Hotel
Mercure Cheltenham Queen's
Mercure Cheltenham Queen's Hotel
Mercure Hotel Cheltenham
Mercure Queen's Hotel
Queen's Cheltenham
Queen's Cheltenham Hotel
Queen's Hotel Cheltenham
Queens Hotel Cheltenham MGallery Collection
Queens Hotel MGallery Collection
Queens Cheltenham MGallery Collection
Queens MGallery Collection
Queens Hotel Cheltenham
Mercure Cheltenham

Frequently asked questions

Does Queens Hotel Cheltenham offer free cancellation for a full refund?

Yes, Queens Hotel Cheltenham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Queens Hotel Cheltenham?

Yes, dogs are welcome. There's a charge of GBP 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Queens Hotel Cheltenham?

Yes. Self parking costs GBP 15 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Queens Hotel Cheltenham?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of GBP 50 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 50 (subject to availability). Express check-in and check-out and contactless check-out are available.

What is there to do at Queens Hotel Cheltenham and nearby?

Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Queens Hotel Cheltenham also has a garden.

Are there restaurants at or near Queens Hotel Cheltenham?

Yes, there's an onsite restaurant, Victoria's.

What's the area around Queens Hotel Cheltenham like?

Queens Hotel Cheltenham is in the heart of Cheltenham, a short 4-minute walk from Cheltenham Town Hall and 6 minutes' walk from The Promenade. Travelers say the local area is good for shopping and very central.

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Queens Hotel Cheltenham Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Restaurant
Lobby
Food
Bathroom
Bar
View

What guests liked

  • Breakfast was consistently described as excellent, with a good selection of options and delicious food. (27 reviews)
  • The property offers excellent dining options with a comprehensive breakfast buffet and convenient access to nearby restaurants. (10 reviews)
  • Parking was convenient and safe on the property grounds, with some guests also praising the nearby park area. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Good location and a nice hotel.
Pawan, 1-night trip

10/10 Excellent

Very nice historic building and hotel. Recently renovated rooms at a high standard. Excellent breakfast.
Francesco, 1-night trip

10/10 Excellent

Beautiful hotel , very convenient for shopping and eating out
Linda, 1-night trip

10/10 Excellent

A very smart upmarket hotel. Excellent location for my requirements.
Stephen, 3-night trip

10/10 Excellent

Excellent location and close to bars and restaurants
Julie, 1-night trip

10/10 Excellent

Really enjoyed my stay everything was spot on
Mary, 2-night trip

10/10 Excellent

Staff nice and friendly clean spacious great location
roger, 1-night trip

10/10 Excellent

Overall, I had a very pleasant stay and would definitely return. Highly recommend to anyone looking for a comfortable and hassle-free hotel experience!
Ganesh, 3-night trip

10/10 Excellent

Fabulous staff. The restaurant was a wonderful surprise - food was excellent and so well presented. Great location
Dennis, 2-night trip

10/10 Excellent

Excellent staff and hotel clean
Jane, 1-night trip

10/10 Excellent

Excellent service. Helpful staff. Good food. Comfortable bed.
Nikki, 2-night trip

10/10 Excellent

The hotel is beautiful and its location is excellent. The building is very old and noisy. Unfortunately our room had a terrible view but in part it was our fault for not selecting a city view room.
DANIEL, 3-night trip

10/10 Excellent

Spacious comfortable and ideal location for us
Stephen, 1-night trip

8/10 Good

Beautiful hotel in a very pretty area. Unfortunately air conditioning wasn’t working in my room and staff took too much time to sort
Cecilia, 1-night trip

10/10 Excellent

Lovely hotel in a cracking location central to restaurants, bars and a short walk into the centre. Easy to park. Comfortable rooms. Will definitely stay here again.
Gary, 1-night trip

8/10 Good

Great stay and a great room
David, 1-night trip

10/10 Excellent

Lovely hotel, restaurant staff & food top notch. Reception staff a bit iffy (depends who’s on, some good, one not so good).. but overall didn’t spoil our stay. Bathroom looked a bit tired. No bath robe, which I would expect in a hotel of this calibre. Went to a friend’s wedding. The hotel was close. Dog friendly. And made it easy to enjoy the wedding. I would recommend this hotel
Caroline, 2-night trip

10/10 Excellent

Regular stop off when been visiting family
Terence, 2-night trip

8/10 Good

A comfortable stay.
Sally, 1-night trip

10/10 Excellent

Always a lovely stay and they helped us sort the right room out that we like to stay in to.
Jennifer, 1-night trip

10/10 Excellent

We’ll run property….highly recommend.
Nicholas, 2-night trip

10/10 Excellent

Fabulous hotel, great food, friendly staff.
Andrew, 1-night trip

10/10 Excellent

Lovely hotel and set close to city centre
Paul, 1-night trip

10/10 Excellent

Great hotel and location, I have stayed at this hotel many times.
Simon, 2-night trip

8/10 Good

Reception staff were friendly and helpful. Room was clean, as was the bathroom, liked the walking shower but would have appreciated a grab handle on the wall to assist getting out after shower. Wasn't impressed with the time it took for breakfast to be served, my friend had eaten hers, whilst I waited almost an hour for mine. The receptionist did apologise when I mentioned it at checkout.
Eileen, 1-night trip