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Novotel Zurich City West

4.0 star property
Family-friendly hotel with indoor pool, near Letzigrund Stadium

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Photo gallery for Novotel Zurich City West

Aerial view
Daily buffet breakfast (CHF 32 per person)
Exterior
1 bedroom, free minibar, in-room safe, desk
Miscellaneous
In the heart of Zurich, Novotel Zurich City West offers a haven of comfort and fun. Unwind with kids in the playground or arcade/game room while you enjoy a meal from The Flave of Zürich restaurant. With an indoor pool, sun loungers, and high-speed WiFi, this eco-certified hotel is perfect for families.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 6 meeting rooms
  • Terrace

For families (6)

  • Children's pool
  • Playground on site
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$217 nightly
The total price is $234
Oct 17 - Oct 18
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 20 - Sep 21
Check availability for tonight Sep 20 - Sep 21

Tomorrow

Sep 21 - Sep 22
Check availability for tomorrow Sep 21 - Sep 22
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed | 1 bedroom, free minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Separate bedroom
Sofa bed - queen
Blackout drapes/curtains
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, free minibar, in-room safe, desk

Superior Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Separate bedroom
Sofa bed - queen
Blackout drapes/curtains
  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

1 bedroom, free minibar, in-room safe, desk

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

1 bedroom, free minibar, in-room safe, desk

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(34 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Separate bedroom
Sofa bed - queen
Blackout drapes/curtains
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

1 bedroom, free minibar, in-room safe, desk

Suite, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Sofa bed - queen
Separate bedroom
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

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8.6 out of 10, Excellent, 765 reviews
$225 nightly
The price is $243
Oct 17 - Oct 18
Total with taxes and fees
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About the neighborhood

Map
Schiffbaustrasse 13, Am Turbinenplatz, Zürich, ZH, 8005

What's nearby

  • Letzigrund Stadium - 14 min walk - 1.2 km
  • Swiss National Museum - 3 min drive - 2.4 km
  • ETH Zurich - 4 min drive - 3.1 km
  • Bahnhofstrasse - 4 min drive - 3.1 km
  • Zurich Town Hall - 5 min drive - 3.4 km

Getting around

  • Zurich Airport (ZRH) - 22 min drive
  • Zürich Limmatquai Station - 6 min drive
  • Zurich Altstetten Station - 28 min walk
  • Zürich Central Station - 29 min walk
  • Technopark Tram Stop - 2 min walk
  • Schiffbau Tram Stop - 3 min walk
  • Forrlibuckstrasse Tram Stop - 5 min walk

Restaurants

  • ‪EQUINOX Restaurant - ‬3 min walk
  • ‪Brisket Southern BBQ & Bar - ‬4 min walk
  • ‪New Point - ‬5 min walk
  • ‪Club Lounge @ Renaissance Tower Hotel Zurich - ‬5 min walk
  • ‪Rivington & Sons - ‬6 min walk

About this property

Novotel Zurich City West

When you stay at Novotel Zurich City West, you'll be within a 10-minute drive of Letzigrund Stadium and Bahnhofstrasse. Guests can take a dip in the indoor pool or grab a bite to eat at The Flave of Zürich, which serves breakfast, lunch, and dinner. This eco-certified hotel also features a bar/lounge, a 24-hour fitness center, and a children's pool. Fellow travelers love the helpful staff. Public transportation is just a short walk: Technopark Tram Stop is steps away and Schiffbau Tram Stop is 3 minutes.

At a glance

DONE

Hotel size

    • 144 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CHF 25.00 per night)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Children's menu

Working away

  • Business center
  • 6 meeting rooms
  • Conference space (4306 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • An indoor pool
  • Arcade/game room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning and heating
  • Free stocked minibar
  • Electric kettle
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

The Flave of Zürich - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: CHF 50.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 32 per person
  • Early check-in can be arranged for an extra charge of CHF 60 (subject to availability)
  • Late check-out can be arranged for an extra charge of CHF 50 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 25.00 per pet, per night

Parking

  • Self parking costs CHF 25.00 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM

Policies

This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Novotel Hotel Zurich City West
Novotel Zurich City West
Novotel Zurich City West Hotel Zürich
Novotel Zurich City-West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel
Novotel Hotel zürich
zürich Novotel
zürich Novotel
Novotel Hotel zürich
Novotel Zurich City West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel Zürich

Frequently asked questions

Does Novotel Zurich City West offer free cancellation for a full refund?

Yes, Novotel Zurich City West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Zurich City West?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 11:00 PM.

Are pets allowed at Novotel Zurich City West?

Yes, dogs are welcome. There's a charge of CHF 25.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Novotel Zurich City West?

Yes. Self parking costs CHF 25.00 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Novotel Zurich City West?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of CHF 60 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of CHF 50 (subject to availability). Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Novotel Zurich City West?

No, this hotel doesn't have a casino, but Swiss Casinos Zurich (6-min drive) and Grand Casino Baden (17-min drive) are both nearby.

What is there to do at Novotel Zurich City West and nearby?

Novotel Zurich City West has an indoor pool, a 24-hour fitness center, and an arcade, as well as a picnic area and a garden.

Are there restaurants at or near Novotel Zurich City West?

Yes, there's an onsite restaurant, The Flave of Zürich.

What's the area around Novotel Zurich City West like?

Novotel Zurich City West is a short 2-minute walk from Technopark Tram Stop and 17 minutes' walk from Letzigrund Stadium.

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Novotel Zurich City West Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Family friendly
Breakfast
Bathroom
Food
Restaurant
Train station
Children

What guests liked

  • Breakfast was generally good with a wide variety of food options available. (12 reviews)
  • Good food options were available at the property and nearby restaurants. (4 reviews)
  • The pool was a nice amenity that kids enjoyed and was often described as clean. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Wonderful stay @ Zurich Novotel

Without doubt one of the best hotel I stayed during my trip to Switzerland. We were warmly welcomed by the staffs… the room was allocated immediately upon arrival. The staffs were extreamly friendly , flexible restaurant… nice ambiance’s.
Subhendu, 2-night trip

8/10 Very good

Nice hotel in a convenient location for the city centre. Resturant didnt have much choice.
Pete, 1-night trip

10/10 Exceptional

Would stay again

Friendly and helpful staff, comfy beds, clean all round, really nice food and clean with heated pool, would recommend!
Brand, 3-night trip

10/10 Exceptional

Very good Hotel
Karandeep, 3-night trip

10/10 Exceptional

Nice to stay. Breakfast was very good. Lots of different food.
Patrik, 1-night trip

8/10 Very good

Very clean indeed
Vikas, 1-night trip

10/10 Exceptional

It was a great stay!
Daniel, 3-night trip

10/10 Exceptional

We spend one night in this hotel. Matched with my expectation with a brand name of novetel hotels. Would return in the future.
Jianwei, 1-night trip

10/10 Exceptional

Best hotel, 1 minute walk to tram station.
GURPREET, 3-night trip

10/10 Exceptional

Great Location. Friendly Staff. Price was Right.

First and foremost the Staff was very attentive to our needs whether we needed extra pillows, extra blankets, any info or recommendation on sight seeing or restaurants to eat at the staff was great. It was my wife and two 21 year old daughters staying at the Novatel for 5 nights for holiday from the States. . Rooms very clean. Hotel located in a good location. Not very touristy (which we like) but walkable to train station (about 20 minutes). Lots of restaurants to choose from on the walk toward train station. Grocery store across the street 2minute walk.
fred, 4-night trip

10/10 Exceptional

Not too far from tram station. Rooms are big enough. The area is very quiet but near by a venue and some restaurants
Juliana, 2-night trip

10/10 Exceptional

Great location for easy access in and out of the city without being caught up in the centre. Felt welcomed from check in to checking out, staff were all very polite. Room was a good size with good facilities on site, a very pleasant stay.
James, 4-night trip

8/10 Very good

Nice hotel but the price-quality ratio is not very good.
Johanna, 1-night trip

6/10 Good

I would not stay here again.

Our bed was two single beds pushed together so you kept falling down the middle of them during the night! Which meant me and my wife could not hug! The pillows were really hard, like rocks! Did not sleep very well. The morning buffet was so expensive, even though the kids were “free”, it was still 31 Swiss Franks per person!!
Ian, 1-night trip

10/10 Exceptional

Great place. Good breakfast. And friendly helpful staff
Francisco Javier, 3-night trip

10/10 Exceptional

Clean and great customer service
Azda, 6-night trip

10/10 Exceptional

We had a god experience.
Rinku, 1-night trip

8/10 Very good

Liked the easy 5 minute walk to Hardbrucke rail station. It's in a quiet and safe area of the city. The pool was good although a little on the cool side. The room was quite spacious and comfortable. We slept really well.
Peter, 3-night trip

8/10 Very good

Nice and clean hotel rooms, staff were decently helpful, and the pool was a nice amenity.
Wansi, 1-night trip

8/10 Very good

Great clean and comfortable hotel

Great stay at a clean, very professionel and comfortable hotel! The bathroom bath could be a tiny bit more clean, but for a clean freak like me it was VERY good stay
3-night trip

10/10 Exceptional

Good location
Pedro, 4-night trip

8/10 Very good

Had a nice stay. Overall experience is good
Vivek, 4-night trip

2/10 Poor

Very unexpected response from Novotel Resv team

I was very disappointed with the customer service from the Novotel Reservations team. Unfortunately, my wife fell sick and we had to cancel my plan partially. Even after describing the whole situation and sharing all the the travel documents with the Reservation department, they simply ignored my case and avoided to help. It was not expected from a reputed hotel like Novotel. If they care about their customer and discuss this matter further, I would love to talk to them.
Surjyakanta, 2-night trip

10/10 Exceptional

Good
Daniela, 2-night trip

10/10 Exceptional

It was an excellent one-day stay, and we will probably return.
Willians, 1-night trip