In the heart of Chester, The Chester Grosvenor offers a luxurious retreat with continental breakfast and a coffee shop. Unwind at Grosvenor Spa, explore the library, or indulge in fine dining at one of two on-site restaurants. Guests praise the helpful staff and central location.
The Chester Grosvenor puts you in a great location, within just a 10-minute walk of Chester City Walls and Chester Racecourse. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Simon Radley Fine Dining, one of 2 restaurants, serves dinner. A bar/lounge, a fitness center, and a sauna are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff and breakfast.
Languages
English, French, Italian, Polish, Spanish
At a glance
Hotel size
80 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 3 PM
Contactless check-in available
Express check-in/out available
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Onsite self parking (GBP 15.00 per night)
Secured covered onsite valet parking (GBP 25.00 per night)
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning
2 restaurants
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Children's menu
What to do
Golfing nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Library
Fitness center
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Room amenities
Be entertained
LED television
Premium TV channels
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Turndown service
Premium bedding
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.
Dining
Simon Radley Fine Dining - This fine-dining restaurant serves dinner only. 1-star Michelin rating.
La Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
The Arkle Bar and Lounge - This restaurant serves lunch only. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.
Fees & policies
Refundable deposits
Deposit: GBP 200.00 per stay
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from January 01 to January 10:
One of the dining venues
The property is closed: Christmas Eve and Christmas Day.
Children & extra beds
Cribs/infant beds are available for GBP 17.5 per stay
Rollaway beds are available for GBP 35.0 per night
Parking
Self parking costs GBP 15.00 per night
Covered valet parking costs GBP 25.00 per night
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Facility access costs GBP 35.00 per accommodation, per day. Facilities include fitness facilities and a sauna.
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Carte Blanche, Barclaycard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester
Frequently asked questions
Does The Chester Grosvenor offer free cancellation for a full refund?
Yes, The Chester Grosvenor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Chester Grosvenor?
Sorry, pets aren't allowed.
Is parking offered on site at The Chester Grosvenor?
Yes. Self parking costs GBP 15.00 per night. Valet parking costs GBP 25.00 per night.
What are the check-in and check-out times at The Chester Grosvenor?
You can check in starting at 3 PM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at The Chester Grosvenor and nearby?
The Chester Grosvenor has a spa and a steam room.
Are there restaurants at or near The Chester Grosvenor?
Yes, there are 2 onsite restaurants.
What's the area around The Chester Grosvenor like?
The Chester Grosvenor is in the heart of Chester, a short 7-minute walk from Chester City Walls and 9 minutes' walk from Chester Racecourse. Our travelers say the local area is very central.
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The Chester Grosvenor Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Location
Food
Bed
Bathroom
Brasserie
Bar
Drinks
What guests liked
Breakfast was consistently described as very good, lovely, and delicious with options including continental and full English breakfast. (39 reviews)
Parking was convenient and reasonably priced with easy access to the property. (11 reviews)
The spa experience was excellent, with many guests praising its quality and staff. (9 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Apr 2, 2025
Excellent location and service
Phil
Phil, 1-night trip
10/10 Exceptional
Mar 26, 2025
Wonderful way to experience Chester
Wonderful traditionally styled hotel but well maintained. Food and service is fantastic!
Gordon
Gordon, 1-night trip
10/10 Exceptional
Apr 11, 2025
Excellent
Another wonderful stay at the Grosvenor. Very helpful staff throughout our visit. Sublime Suite. Fantastic breakfast and the most delicious meal in the Arkle restaurant.
Gordon
Gordon, 6-night trip
10/10 Exceptional
Mar 29, 2025
Can not fault this hotel at all. The staff are very helpful and friendly. As for the food in Arkle what can I say OMG it was the best experience as not only delicious food and wine pairings but it was a three hour theatrical event.
Shirley
Shirley, 1-night trip
10/10 Exceptional
Apr 14, 2025
Grosvenor overnight stay
Fab stay at The Grosvenor. Lovely classuc room. All your needs catered for. Nothing too much trouble. Central location. Lovely staff.
AMY
AMY, 1-night trip
10/10 Exceptional
Feb 27, 2025
First Class Hotel
Our stay at the Hotel was wonderful from the time that we were welcomed to The Chester Grosvenor to the time we left.
The staff were friendly, the room was comfortable and the meals delicious.
David
David, 3-night trip
10/10 Exceptional
Feb 2, 2025
Top notch hotel
Excellent hotel, excrement room and excellent service
glenn
glenn, 1-night trip
10/10 Exceptional
Jan 14, 2025
Elegant hotel
Lovely elegant hotel. Staff were friendly. Would stay here again.
clare
clare, 1-night trip
10/10 Exceptional
Dec 23, 2024
Lovely hotel, lovely location in centre of Chester, lovely staff, lovely spa and lovely breakfast!!!
Manjit
Manjit, 1-night trip
10/10 Exceptional
Dec 18, 2024
Best Hotel in Chester
Very nice comfortable hotel in superb location. Excellent room and service.
Peter
Peter, 1-night trip
10/10 Exceptional
Nov 10, 2024
Excellent hotel and the staff made our stay absolutely perfect
Andy
Andy, 1-night trip
8/10 Very good
Mar 24, 2025
Staff were lovely and beds were so comfortable.. great spacious room in a fab location. Looking a bit tired in the corridors. Some wallpaper coming off walls and chipped grubby paintwork on door of room. Leaky toilet.
Sharon
Sharon, 3-night trip
8/10 Very good
Jan 14, 2025
Fantastic experience staff went above and beyond
Julie
Julie, 1-night trip
10/10 Exceptional
Jan 29, 2025
Great spot
Great location. Lovely hotel. Easy parking that’s reasonably priced. I loved the breakfast. Room service menu needs improvement. I would recommend it and revisit.
Jeffrey
Jeffrey, 2-night trip
10/10 Exceptional
Nov 20, 2024
A must visit
Wonderful place and staff. Just a lovely stay!
diane
diane, 1-night trip
10/10 Exceptional
Dec 30, 2024
A very central hotel with very friendly staff. The set menu in the restaurant is amazing. Highly recommend.
Nigel
Nigel, 1-night trip
10/10 Exceptional
Jan 26, 2025
Super stay away
We had an amazing stay at the Grosvenor Chester. The staff can't do enough for you. A real treat in January!
Emma
Emma, 1-night trip
8/10 Very good
Oct 27, 2024
Old style hotel in great location at a reasonable price. Really good breakfast and exceptional service.
Mike
Mike, 3-night trip
10/10 Exceptional
Nov 14, 2024
Very enjoyable stay
Really enjoyed our stay
All staff are remarkable in every way and always on hand to help
Breakfast was lovely
Fish and chips were lovely
Relaxing surroundings to meet with family and friends
Great central location
Sharon
Sharon, 1-night trip
10/10 Exceptional
Oct 16, 2024
Great location.
Sally
Sally, 1-night trip
10/10 Exceptional
Oct 7, 2024
Great location
Mark
Mark, 1-night trip
8/10 Very good
Feb 15, 2025
Lovely hotel, very central
The windows in the room overlooked a corrugated roof, not the best view, which is maybe why the outer window panes where filthy as it may have been difficult to clean them. The bathroom sink taps seemed a little loose.
Hazel
Hazel, 1-night trip
10/10 Exceptional
Nov 1, 2024
Fantastic stay in a beautiful location
Amazing stay as always. The attentive, approachable and professional staff are a credit to the hotel....I wouldn't stay anywhere else!
Faye
Faye, 4-night trip
10/10 Exceptional
Dec 5, 2024
Christmas at The Grosvenor Chester
Beautiful hotel and staff just perfect.
Christmas decorations very dpecial