On Michigan Avenue, The Gwen, a Luxury Collection Hotel offers an elegant retreat with two on-site restaurants serving Mediterranean cuisine and al fresco dining. Take in the city views from the rooftop terrace or stroll through the garden; with a 24-hour gym and helpful staff nearby.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Electric vehicle charging point
Bar
Non-smoking
Pet friendly
Main amenities (12)
Daily housekeeping
Near the beach
2 restaurants and bar/lounge
Rooftop terrace
Breakfast available
24-hour fitness center
Valet parking
24-hour room service
24-hour business center
Business center
14 meeting rooms
Terrace
Feel at home (6)
Refrigerator
Private bathroom
Separate bathtub and shower
Premium TV channels
Garden
Terrace
$313 nightly
The total price is $368
$368 total
Sep 1 - Sep 2
Total includes taxes and fees
Room options
Available filters for rooms
Showing 11 of 11 rooms
View all photos for Grand Room, 1 King Bed, Non Smoking
Grand Room, 1 King Bed, Non Smoking
9.29.2 out of 10
Wonderful
10 reviews
(10 reviews)
Highlights
Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Frette Italian linens
375 sq ft
Sleeps 3
1 King Bed
View all photos for Grand Room, 2 Queen Beds, Non Smoking
Grand Room, 2 Queen Beds, Non Smoking
9.69.6 out of 10
Exceptional
4 reviews
(4 reviews)
Highlights
Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Frette Italian linens
390 sq ft
Sleeps 4
2 Queen Beds
View all photos for Superior Room, 1 King Bed, Non Smoking
Superior Room, 1 King Bed, Non Smoking
9.09.0 out of 10
Wonderful
15 reviews
(15 reviews)
Highlights
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
375 sq ft
Sleeps 3
1 King Bed
View all photos for Superior Room, 2 Queen Beds, Non Smoking
Superior Room, 2 Queen Beds, Non Smoking
9.69.6 out of 10
Exceptional
5 reviews
(5 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Frette Italian linens
375 sq ft
Sleeps 4
2 Queen Beds
View all photos for Deluxe Room, 2 Queen Beds, Non Smoking
Deluxe Room, 2 Queen Beds, Non Smoking
9.09.0 out of 10
Wonderful
4 reviews
(4 reviews)
Highlights
Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Frette Italian linens
375 sq ft
Sleeps 4
2 Queen Beds
View all photos for Junior Suite, 1 King Bed, Terrace
Junior Suite, 1 King Bed, Terrace
Highlights
Terrace
Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
City view
Sleeps 3
1 King Bed
View all photos for Superior Suite, 1 King Bed with Sofa bed, Terrace (City View)
Superior Suite, 1 King Bed with Sofa bed, Terrace (City View)
Highlights
Terrace
Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
City view
Sleeps 5
1 King Bed and 1 Double Sofa Bed
View all photos for Junior Suite, 1 King Bed, Non Smoking
Junior Suite, 1 King Bed, Non Smoking
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Frette Italian linens
City view
Sleeps 3
1 King Bed
View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking
Superior Suite, 1 King Bed with Sofa bed, Non Smoking
Highlights
Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Frette Italian linens
City view
Sleeps 5
1 King Bed and 1 Double Sofa Bed
View all photos for Deluxe Room, 1 King Bed, Non Smoking
Deluxe Room, 1 King Bed, Non Smoking
9.69.6 out of 10
Exceptional
16 reviews
(16 reviews)
Highlights
Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Frette Italian linens
375 sq ft
Sleeps 3
1 King Bed
View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking
Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking
Chicago, IL (PWK-Chicago Executive) - 45 min drive
Chicago 18th Street Station - 4 min drive
Millennium Station - 11 min walk
Chicago Van Buren Street Station - 21 min walk
Grand Station (Red Line) - 3 min walk
Chicago Station (Red Line) - 10 min walk
State Station - 10 min walk
Restaurants
The Shops at North Bridge - 1 min walk
Eataly - 2 min walk
Billy Goat Tavern - 3 min walk
Lao Sze Chuan Restaurant - Downtown/Michigan Ave - 1 min walk
Upstairs at the Gwen - 1 min walk
About this property
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago features a rooftop terrace and puts you just steps from Michigan Avenue. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Kostali, one of 2 restaurants, which serves Mediterranean cuisine and is open for dinner. A bar/lounge, a terrace, and a garden are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Grand Station (Red Line) is 3 minutes and Chicago Station (Red Line) is 10 minutes.
Languages
Bosnian, Chinese (Mandarin), English, Indonesian, Spanish
At a glance
DONE
Hotel size
311 rooms
Arranged over 17 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (2 total, up to 24 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
WiFi in rooms*
LOCAL_PARKING
Parking
Secured covered onsite valet parking (USD 79.00 per day; includes in/out privileges)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
Kostali - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Upstairs at The Gwen - This rooftop bar serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Refundable deposits
Deposit: USD 150.00 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 29.35 per accommodation, per night
Optional extras
WiFi is available in guestrooms for USD 19.95 per day (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 14.00 to 20.00 for adults, and USD 14.00 to 20.00 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 125 per pet, per stay
Parking
Covered valet parking costs USD 79.00 per day with in/out privileges
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a deadbolt lock on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Gwen Luxury Collection Hotel Chicago
Gwen Luxury Collection Hotel
Gwen Luxury Collection Chicago
Gwen Luxury Collection
Frequently asked questions
Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offer free cancellation for a full refund?
Yes, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 24 lbs per pet. There's a charge of USD 125 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Yes. Valet parking costs USD 79.00 per day. Electric vehicle charging is available.
What are the check-in and check-out times at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is noon. Express check-out is available.
Is there an onsite casino at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (3-min walk) is nearby.
What is there to do at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago and nearby?
Have fun with nearby activities such as boat tours and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Enjoy amenities like a 24-hour fitness center and a garden.
Are there restaurants at or near The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Yes, there are 2 onsite restaurants, featuring alfresco dining and Mediterranean cuisine.
What's the area around The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago like?
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located on the Strip in Downtown Chicago, a short 3-minute walk from Grand Station (Red Line) and 2 minutes' walk from Michigan Avenue.
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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Bed
Lobby
Bathroom
Restaurant
Bar
Concierge
Food
What guests liked
The restaurant and bar on site were wonderful and offered a great dining experience. (6 reviews)
Self-parking option is convenient and extremely comfortable. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Aug 1, 2025
Nice hotel, good breakfast
Erica
Erica, 2-night trip
10/10 Excellent
Aug 4, 2025
Overall wonderful property no complaints at all fine dining and shopping walking distance. The hotel is aesthetically pleasing and staff very polite and accommodating.
Alaysza
Alaysza, 2-night trip
10/10 Excellent
Jun 28, 2025
Location, convenience, helpful staff
Charlene
Charlene, 1-night trip
10/10 Excellent
May 24, 2025
Hidden gem in a wonderful location. Spacious rooms with comfy beds. A pleasure to stay at.
Lynn
Lynn, 1-night trip
10/10 Excellent
Apr 28, 2025
Awesome place to stay. Had a great time in this hotel. Will come back again.
Ronald
Ronald, 3-night trip
10/10 Excellent
May 11, 2025
Favorite in Chicago!
Dan
Dan, 2-night trip
10/10 Excellent
Feb 25, 2025
Beautiful hotel, wonderful stay!
Anna
Anna, 1-night trip
10/10 Excellent
Feb 9, 2025
Comfortable beds, lovely ambience and great location.
Dianne
Dianne, 2-night trip
10/10 Excellent
May 4, 2025
Chic hotel
Wonderful getaway for a quick girls trip! Rooms have a nice amount of space and the concierge was unmatched! They went the extra mile to ensure my sister experienced a beautiful weekend!
Kena
Kena, 2-night trip
10/10 Excellent
Feb 19, 2025
The hotel was clean restaurant food was great it’s convenient and by everything
Nikkyo
Nikkyo, 3-night trip
6/10 Okay
Jun 22, 2025
I wouldn’t stay here if you are looking for a 5-star hotel experience. Amenities were lacking on the property and in the rooms, service was mediocre-poor and the rooms are fine but slightly run down. Feels more like a basic, massive chain 4-star hotel than a “luxurious” experience. Wouldn’t stay here again, unfortunately - completely overpriced and I’m surprised that this is considered to be in the 5-star hotel category.
Ariel
Ariel, 1-night trip
10/10 Excellent
Jan 19, 2025
Beautiful and clean rooms, nice location, really good restaurant and bar.
Nicole
Nicole, 2-night trip
10/10 Excellent
Apr 16, 2025
Beautiful place. Parking $45 per day but plenty of spots and right across street from hotel. Very convenient. Close to restaurants in walking distance.
Angela
Angela, 3-night trip
10/10 Excellent
Mar 17, 2025
Everyone was so friendly. Great location! Bed was very comfy!
Meghan
Meghan, 2-night trip
10/10 Excellent
Apr 20, 2025
The Gwen was a really lovely hotel with great vibes in the lobby and bar area, too. The concierge helped us with balloons and champagne in our room as we were celebrating a birthday, and the employee who checked us in gave us two drink vouchers when our room wasn’t ready right away. Overall, it was a great stay and location and I’d stay here again!
Mary
Mary, 1-night trip
8/10 Good
Jan 31, 2025
I liked the hotel a lot. I would stay here again.
IAN
IAN, 1-night trip
10/10 Excellent
Mar 17, 2025
Beautiful property, nothing negative to say!!
Briana
Briana, 3-night trip
10/10 Excellent
Mar 22, 2025
The friendliest and most professional check in.
Room a good size. Restaurant again had the most well trained amazing staff. Great area for easy access shopping and sights. We will return.
Caro
Caro, 1-night trip
10/10 Excellent
Apr 7, 2025
Check in was very clunky. But the hotel was beautiful.
Jennifer
Jennifer, 1-night trip
10/10 Excellent
Feb 3, 2025
Good value for the price.
Mariusz
Mariusz, 2-night trip
10/10 Excellent
Feb 2, 2025
Staff was very accommodating no matter the request. So many activities and places to eat in walking distance
michael
michael, 3-night trip
10/10 Excellent
Jan 31, 2025
The Gwen is our favorite hotel in Chicago. The location is fantastic with easy access to dining and shopping options. We also enjoy the convenience of the public parking lot across the street
Liane
Liane, 2-night trip
10/10 Excellent
Dec 24, 2024
For our first time stay we had a wonderful time. You can’t beat the location, it was so easy to get to Magnificent Mike, River North and Gold Coast. Easy parking and nice, attentive staff.
Jennifer
Jennifer, 2-night trip
8/10 Good
May 4, 2025
This was our 3rd stay at The Gwen.
Check-in, room, comfort and staff all great as they’ve been in the past. However, our brunch on Sunday was very overpriced relative to what it was, and it seemed hard to get a reservation despite the fact that it was almost empty when our time came. I tried on a Couple of occasions over the weekend to get drinks at the bar and gave up due to a long wait.
I’ll maybe return not sure yet.