Horrible experience and customer service. Loud, NOT family oriented, we couldn’t sleep for nonstop partying and loud music. The parking garage was a nightmare to get through. Not to mention, I had the worst experience of customer service that I’ve ever had. Two weeks prior to our vacation I was diagnosed with epilepsy and the flickering elevator lights triggered my seizures. The elevators was constantly messing up and if they did work, it was an extremely long wait which was difficult especially with small kids. Walking up 17 floors was extremely difficult, especially when carrying things. Upon initial entry into our room it smelled like sewage, which I did complain about. The next day someone come with air fresheners. For the cost of our stay, which was outrageous, I’m frustrated at how unsatisfied we all are. Overall very disappointed, and we will NEVER stay here again!