In the heart of Sydney, Hotel Hacienda offers a warm welcome with helpful staff and convenient amenities. Enjoy free in-room WiFi, luggage storage, concierge services, outdoor furniture and a vending machine.
Hotel Hacienda puts you just a 5-minute drive from Star Casino and University of Sydney. Also, World Square Shopping Centre and Capitol Theatre are just a 5-minute drive away. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Redfern Station is 6 minutes and Central Light Rail Station is 14 minutes.
Languages
Chinese (Mandarin), English, French, Hindi
At a glance
DONE
Hotel size
64 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The property charges 1.98 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Secured onsite self parking (AUD 30.00 per night)
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
1 building/tower
Built in 2000
Outdoor furniture
Accessibility
Wheelchair accessible
Elevator
Smooth flooring in room
Room amenities
Be entertained
Television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Hydromassage showerhead
Shower only
Hair dryer
Towels
Stay connected
Free WiFi
Fees & policies
Refundable deposits
A damage deposit of AUD 50 will be collected before check-in
Mandatory fees
This property's damage deposit is refundable via credit card within 7 days after check-out, pending room inspection.
Optional extras
Early check-in can be arranged for an extra charge of AUD 25 (subject to availability)
Late check-out can be arranged for an extra charge of AUD 25 (subject to availability)
Credit card charges are subject to an extra charge of 1.98 percent
Parking
Secured self parking costs AUD 30.00 per night
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Y City South
Y City South Hotel
Y Hotel City
Song Hotel Redfern Chippendale
Y Hotel City South Chippendale
Y City South Chippendale
y Hotel Sydney
Song Redfern Chippendale
Song Redfern
Song Hotel Redfern
Hotel Hacienda Hotel
Hotel Hacienda Redfern
Hotel Hacienda Hotel Redfern
Frequently asked questions
Does Hotel Hacienda offer free cancellation for a full refund?
Yes, Hotel Hacienda does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Hacienda?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Hacienda?
Yes. Self parking costs AUD 30.00 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel Hacienda?
Check-in start time: 2 PM; Check-in end time: 10:00 PM. There's a charge of AUD 25 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of AUD 25 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Hacienda?
No, this hotel doesn't have a casino, but Star Casino (4-min drive) is nearby.
What is there to do at Hotel Hacienda and nearby?
Recommended spots to visit include SEA LIFE Sydney Aquarium (1.6 mi) and Star Casino (1.7 mi), along with Overseas Passenger Terminal (2.4 mi) and Circular Quay (2.4 mi).
What's the area around Hotel Hacienda like?
Hotel Hacienda is a short 6-minute walk from Redfern Station and 7 minutes' walk from University of Sydney. Travelers love the hotel's prime location.
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Hotel Hacienda Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.8/10
Staff & service
7.4/10
Amenities
6.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Train station
Lobby
Bed
Amenities
Shower
Parking
Cities
Reviews
10/10
It was a beautiful space. The beds were clean and so comfortable. The staff were incredibly pleasant I would recommend this place to everybody.
Aaron
5-night trip
10/10
Just what you need, nothing you don’t. Very consistent property.
Millay
1-night trip
10/10
Good value
Drew
1-night trip
10/10
I always choose to stay at this property when in Sydney.
Hayden
1-night trip
10/10
I stayed here 3 times in October. The last stay was the best. Very cute budget hotel. Comfy beds, lovely staff. Will definitely stay again.
Kelly
1-night trip
8/10
Was nice and clean. Great mexican food
Kay
3-night trip
10/10
The room was a bit small but very clean and staff were lovely and helpful
Traci
2-night trip
10/10
Staff was super helpful.
You can hear the trains in our room.
Last time we stayed we didn’t hear the trains.
Cherylynne
1-night trip
10/10
Excellent location, helpful and friendly staff.
Joshua
2-night trip
10/10
All good, lovely obliging staff. First time we have struck accommodation that doesn't provide a kettle or tea and coffee and milk. We just had to ask the friendly staff for them, including cups, but is this the way motels are heading? Nice place though.
T
3-night trip
10/10
my partner and I will use hotel hacienda from time to time as it’s the most convenient location to be for our visits to Sydney - it’s clean, the beds are soft and comfy, it’s convenient as hell with a short walk to Redfern station and it’s incredibly budget friendly. The prices on weekends are a bit of a rort but you literally will not find a place cheaper in Sydney over a weekend that is this close to everything. Staff are lovely and usually let us check in early if it’s a weekday or a Friday - we’ll be back many many many more times as the years rolls by.
Alex
1-night trip
8/10
Really lovely staff, good communication and a funky budget hotel. Love the Spanish vibe! Comfy beds, hot showers with good water pressure. Central location, good hotel for a short stay. I've stayed twice in the past two weeks and will book again.
Kelly
1-night trip
8/10
A great landing spot for a night. Room was teeny tiny but the bed was so comfortable.
The hotel decor is so awesome and they have done a great job styling to make the space feel airy and larger than it is.
The hotel is on a busy road and on a train line but that does make it convenient as it’s close to Redfern station and close to bars and cafes. Central is only a 10 min walk away, too.
A bit of a shame the taco restaurant has closed as there were no options for a drink or snack in the lobby.
You’re not going to want to stay here for a luxury staycation but as far as location, affordability and convenience goes, we’ll stay again.
Aimee
1-night trip
2/10
When booking the hotel, it was clearly stated that there was available parking (nothing about having to reserve or pay extra) which is what other hotels normally state. We had to park a 20 minute walk away from the hotel due to limited space. Place was also dirty and needs a good scrub. Very very small for the amount of money too.
Shae
1-night trip
10/10
Good location, tidy room and friendly staff.
Josh
1-night trip
10/10
Very happy with my overnight stay. Convenient location. Will stay here again
Dale
1-night trip
8/10
Lovely staff, delicious food in the restaurant all in a convenient location.
Cathryn
3-night trip
10/10
Just great location and relaxed.
Mark
3-night trip
8/10
Basic hotel with small rooms, however it suited my needs for an over night stay. The sign on the hotel outside said its up for sale, I would stay again if its still around
Colin
1-night trip
6/10
Had to pay extra for Parking, whe I booked I thought tgere was parking.
For the cost, the rooms are a matchbox.
No Tea and coffee in the rooms.
Mukesh
1-night trip
4/10
Unsafe facilities. Dormitory living. Former YMCA facility.
Trevor
4-night trip
10/10
Super convenient, friendly staff and with car park.
Ariana
1-night trip
10/10
Was perfect for a quick weekend getaway
Brooke
2-night trip
6/10
Helt ok
Verified traveler
2-night trip
8/10
The hotel was very clean and well kept. Rooms are small in size but perfect for some where to rest your head and bathe. Very convenient location. Well priced. We will definitely be staying here again & again