Near Novant Health Forsyth Medical Center, Quality Inn & Suites Hanes Mall offers a welcoming atmosphere with free breakfast, a serene garden, and a convenient business center. Connect to WiFi or unwind by the seasonal outdoor pool. The helpful staff has left previous guests feeling at ease.
Reviews
7.07.0 out of 10
Good
Popular amenities
Pool
Pet friendly
Free parking
Free breakfast
24/7 front desk
Air conditioning
Main amenities (11)
Daily housekeeping
Seasonal outdoor pool
Business center
3 meeting rooms
24-hour front desk
Garden
ATM/banking services
Vending machine
Picnic area
Luggage storage
Banquet hall
Feel at home (6)
Children stay free
Microwave
Private bathroom
Premium TV channels
Garden
Daily housekeeping
$63 nightly
The total price is $72
$72 total
Jun 8 - Jun 9
Total includes taxes and fees
Room options
Available filters for rooms
Showing 11 of 11 rooms
View all photos for Accessible Room, 1 King Bed, Non Smoking
Accessible Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
288 sq ft
Sleeps 2
1 King Bed
View all photos for Suite, 1 Bedroom, Non Smoking
Suite, 1 Bedroom, Non Smoking
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
576 sq ft
Sleeps 4
2 Double Beds
View all photos for Room, 1 King Bed, Non Smoking
Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
288 sq ft
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Accessible, Non Smoking
Room, 1 King Bed, Accessible, Non Smoking
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
288 sq ft
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Non Smoking
Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Smoking
Standard Room, 1 King Bed, Smoking
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
288 sq ft
Sleeps 2
1 King Bed
View all photos for Standard Single Room, 2 Double Beds, Smoking
Standard Single Room, 2 Double Beds, Smoking
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
288 sq ft
Sleeps 4
2 Double Beds
View all photos for Room, 2 Double Beds, Non Smoking
Room, 2 Double Beds, Non Smoking
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
Sleeps 4
2 Double Beds
View all photos for Room, 2 Double Beds, Smoking (Upgrade)
Room, 2 Double Beds, Smoking (Upgrade)
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
Sleeps 4
2 Double Beds
View all photos for Standard Room, 2 Double Beds, Non Smoking
Standard Room, 2 Double Beds, Non Smoking
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
288 sq ft
Sleeps 4
2 Double Beds
View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)
Room, 1 King Bed, Accessible, Non Smoking (Upgrade)
Novant Health Forsyth Medical Center - 5 min walk - 0.4 km
Hanes Mall - 10 min walk - 0.9 km
Wake Forest University Baptist Medical Center - 4 min drive - 3.4 km
Benton Convention Center - 6 min drive - 6.1 km
Wake Forest University - 11 min drive - 8.6 km
Getting around
Winston-Salem, NC (INT-Smith Reynolds) - 12 min drive
Piedmont Triad Intl. Airport (GSO) - 31 min drive
Charlotte-Douglas Intl. Airport (CLT) - 81 min drive
High Point Station - 26 min drive
Restaurants
McDonald's - 14 min walk
Chipotle Mexican Grill - 16 min walk
Texas Roadhouse - 17 min walk
Golden Corral - 19 min walk
Dave & Buster's - 13 min walk
About this property
Quality Inn & Suites Hanes Mall
At Quality Inn & Suites Hanes Mall, you'll be just a 5-minute drive from Hanes Mall and Wake Forest University Baptist Medical Center. Guests can take a dip in the seasonal outdoor pool, and free perks include WiFi, self parking, and self-serve breakfast daily between 6:00 AM and 9:00 AM. Also, this hotel is within a short drive of Wake Forest University. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
DONE
Hotel size
146 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking and van parking on site
Property amenities
Food and drink
Free self-serve breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Traveling with children
Children stay free (see details)
Working away
Business center
3 meeting rooms
Services
24-hour front desk
Luggage storage
Facilities
ATM/banking
Garden
Picnic area
Seasonal outdoor pool
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Upper floors accessible by stairs only
Well-lit path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Access via exterior corridors
Guidebooks/recommendations
Local maps
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per accommodation (may vary based on length of stay)
Pool, spa, & gym (if applicable)
The seasonal pool is open from May 26 to September 04
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem
Frequently asked questions
Does Quality Inn & Suites Hanes Mall offer free cancellation for a full refund?
Yes, Quality Inn & Suites Hanes Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites Hanes Mall?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Quality Inn & Suites Hanes Mall?
Yes, pets are welcome. There's a charge of USD 25 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at Quality Inn & Suites Hanes Mall?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn & Suites Hanes Mall?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Quality Inn & Suites Hanes Mall and nearby?
Quality Inn & Suites Hanes Mall has a seasonal outdoor pool and a picnic area, as well as a garden.
What's the area around Quality Inn & Suites Hanes Mall like?
Quality Inn & Suites Hanes Mall is in the heart of Winston-Salem, a short 10-minute walk from Hanes Mall and 5 minutes' walk from Novant Health Forsyth Medical Center.
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Quality Inn & Suites Hanes Mall Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.8/10
Staff & service
6.4/10
Amenities
6.6/10
Property conditions & facilities
6.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Bathroom
Breakfast
Shower
Location
Vat
Hospital
Toilet
Reviews
8/10 Very good
Jun 1, 2025
good place to stay for a quick trip
Everything was fine. Site Manager Tom was pleasant and helpful when needed.
Jonathan
Jonathan, 3-night trip
8/10 Very good
Apr 20, 2025
The trip was fine. The hotel location was great for what I needed. No complaints.
Jonathan
Jonathan, 3-night trip
10/10 Exceptional
Apr 8, 2025
Great place!
This was a great place to stay and was close enough to the Ramkat. I would stay here again. The guy at the front desk was cool. If you read this thanks!
Shane
Shane, 1-night trip
10/10 Exceptional
Mar 3, 2025
Enjoy comfort and convenience without the frills at their welcoming 3-star hotel.
Je'Niquau
Je'Niquau, 1-night trip
10/10 Exceptional
Mar 1, 2025
Staff is always polite and respectful to the guests and overall it is a nice hotel to stay at considering it is not one of the “high end” hotels that some like myself can’t afford to stay at.
B
B, 2-night trip
10/10 Exceptional
Mar 27, 2025
Sending love to Thom
I have to give it to the staff. They made my stay so amazing. Definitely will go back
Wendy
Wendy, 3-night trip
2/10 Poor
Apr 27, 2025
Disgusting
Rooms need remodeling of EVERYTHING. Dirty, nets flying around, carpet dark and dirty, odor,
Verified traveler
3-night trip
10/10 Exceptional
Jan 28, 2025
Good Value
Adequate lodging for the price
Verified traveler
2-night trip
8/10 Very good
Feb 21, 2025
Kristy went beyond to make sure my stay was exceptional!! Very nice lady.
Marcia
Marcia, 1-night trip
6/10 Good
May 14, 2025
Pain in the butt
When I booked the room it wasn't clear it was a smoking room. The water pressure was low. And when we got ready to leave a car parked right behind my truck making it impossible to get out. I went to the office to find out who the car belongs to they said there is no way for us to know we dont collect tag # anymore just go knock on doors it took a two hours to get out.
william
william, 1-night trip
8/10 Very good
Jan 28, 2025
quiet property even though it is located in a busy area of the city
Jaquata
Jaquata, 2-night trip
8/10 Very good
Dec 25, 2024
Staff was very nice. Hotel might not be modern but it’s clean and safe.
Mars
Mars, 1-night trip
8/10 Very good
Dec 16, 2024
The facility was clean all around and the staff was really nice
Tenika
Tenika, 4-night trip
8/10 Very good
Feb 7, 2025
it was really quiet
Labranda
Labranda, 1-night trip
10/10 Exceptional
Feb 28, 2025
Older hotel clean
Please note anyone checking in must put down a $100.00 security deposit for regular room and $150.00 for suite at time of check in. Total surprise this was not mentioned any where prior to checking in.
Our king size room was as pictured.
Front desk personnel were friendly.
Breakfast was typical.
Verified traveler
1-night trip
8/10 Very good
Jan 25, 2025
For one night, it’s okay.
It was okay for one night pop-over. Tub doesn’t drain well and it’s not the most comfortable but it was clean enough.
Kelly
Kelly, 1-night trip
10/10 Exceptional
Oct 27, 2024
Friendly staff
Annazette
Annazette, 1-night trip
8/10 Very good
Feb 15, 2025
Room carpet, floor was dirty..
Marcia
Marcia, 1-night trip
2/10 Poor
Feb 17, 2025
Nothing
Steven
Steven, 1-night trip
4/10 Fair
Feb 8, 2025
It was cheap as dirt but still underwhelmed
Verified traveler
1-night trip
6/10 Good
Aug 8, 2024
Decent hotel
Zahra
Zahra, 2-night trip
10/10 Exceptional
Jan 26, 2025
A valued customer
The staff was friendly and worked quickly to resolve minor requests that I had for them. Site Manager Tom spoke to me several times and remembered my name which made me feel I was a valued customer. I am sure I will be back for another stay within a few months. I appreciate the service.
Jonathan
Jonathan, 3-night trip
6/10 Good
Mar 3, 2025
This property is undergoing renovation and it could be quite nice...BUT ..the guests who are starying there are disrespectful and thriw bags of garbage all over. A comm8n area could be clean and an hour later its a wreck. The motel is dog friendly, but it appears that NO ONE pucks up after them. Every inch if grass has dog feces.. some if the staff are very nice and welcoming, but theres one person who is incredibly rude. The rooms are clean, quiet, and comfortable. Its conveniently located. It would be a 5 star experience if the people who stayed there were beat abd clean.
Lisa
Lisa, 3-night trip
8/10 Very good
Mar 17, 2024
Good place to stay
Doug
Doug, 3-night trip
2/10 Poor
May 18, 2025
Stay anywhere but here
Checked in early but did not actually go to the room until later in the evening. TV was not working. Called front desk and did not get an answer. We saw a person sitting there when we walked by on the way to the room. Made sure the connections were good but nothing. Called again. Still no answer. Waited 10 minutes and called again. No answer. Gave up at this point. Mentioned it when checking out and was told we should have called. I stated we did that but no one would answer. He said he would tell head of something about it but no offer for any other partial refund or anything.
Shower/tub had brown water coming from spigot. Very outdated and in need of massive overhaul.
Had we not been in town because of family emergency and local college graduation had almost all the other hotels packed, we would not have chosen this property to stay at. And we definitely will not choose it in the future. Or recommend to anyone else.