The first night we stayed in a room by the 24 hr laundry. The walls are paper thin. We heard the washer and dryer all night, even after we turned on the fan and a white noise app. We were moved to another room the second day, but the toilet handle was broken, the ac rattled, and the thermostat didn't work. One reception worker, Linda, was excellent. One was rude. I expect more from Hilton properties.