In the heart of downtown, Best Western Plus Carlton Plaza Hotel offers a perfect blend of comfort and convenience. Fuel up with breakfast at the restaurant, unwind after a workout at the gym, or take care of business in style with free in-room WiFi and a 24-hour business center.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
24/7 front desk
Gym
Electric vehicle charging point
Laundry facilities
Parking available
Main amenities (12)
Housekeeping (on request)
Restaurant
Breakfast available
Fitness center
Valet parking
24-hour business center
Business center
24-hour front desk
Computer station
Front-desk safe
ATM/banking services
Vending machine
For families (6)
Children stay free
Free cribs/infant beds
Refrigerator
Private bathroom
Television
Laundry facilities
$149 nightly
The total price is $173
$173 total
Jun 15 - Jun 16
Total includes taxes and fees
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Standard Room, 2 Double Beds, Non Smoking
Standard Room, 2 Double Beds, Non Smoking
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Renovated in 2019
Separate bedroom
Shower/tub combination
Sleeps 3
2 Double Beds
View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette
Suite, 1 King Bed, Non Smoking, Kitchenette
Highlights
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
400 sq ft
Sleeps 4
1 King Bed
View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)
Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)
Highlights
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
550 sq ft
Sleeps 6
1 King Bed and 1 Queen Bed
View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)
Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)
Highlights
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
TV
Renovated in 2019
Separate bedroom
Sleeps 5
2 Double Beds
View all photos for Standard Room, 1 King Bed, Non Smoking
British Columbia Parliament Building - 13 min walk - 1.2 km
Victoria Clipper Ferry Terminal - 15 min walk - 1.3 km
Getting around
Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 3 min drive
Victoria Intl. Airport (YYJ) - 31 min drive
Port Angeles, WA (CLM-William R. Fairchild Intl.) - 123 min drive
Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 124 min drive
Roche Harbor, WA (RCE) - 16.1 miles/26 km
Friday Harbor, WA (FRD) - 16.9 miles/27.2 km
Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 17.8 miles/28.7 km
Lopez Island, WA (LPS) - 20.1 miles/32.3 km
Deer Harbor, WA (DHB-Deer Harbor Seaplane Base) - 21.3 miles/34.3 km
Restaurants
McDonald's - 4 min walk
Tacofino - 7 min walk
Starbucks - 3 min walk
The Vicious Poodle - 2 min walk
Burger King - 1 min walk
About this property
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel offers a great location, putting you within a 15-minute walk of Victoria Harbour and Royal BC Museum. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. This Edwardian hotel is also within a short drive of Victoria Clipper Ferry Terminal and University of Victoria. The helpful staff and central location get great marks from fellow travelers.
Languages
Chinese (Mandarin), English, Hindi, Korean, Spanish
At a glance
DONE
Hotel size
108 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in time starts at 4:00 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age: 19
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite valet parking (CAD 30 per day; includes in/out privileges)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Offsite parking within 591 ft (CAD 16 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 8:00 AM–1:00 PM
Restaurant
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Whale-watching nearby
Working away
24-hour business center
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Built in 1912
ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness center
Edwardian architecture
Accessibility
Elevator
Room amenities
Be entertained
55-inch TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Refrigerator
Free bottled water
More
Housekeeping (on request)
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
1.00 percent destination fee will be charged
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for CAD 20 per night
Parking
Valet parking costs CAD 30 per day with in/out privileges
Parking is available nearby and costs CAD 16 per day (591 ft away)
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a carbon monoxide detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria
Frequently asked questions
Are pets allowed at Best Western Plus Carlton Plaza Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Carlton Plaza Hotel?
Yes. Valet parking costs CAD 30 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Plus Carlton Plaza Hotel?
You can check in starting at 4:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Best Western Plus Carlton Plaza Hotel?
No, this hotel doesn't have a casino, but Elements Casino (12-min drive) is nearby.
What is there to do at Best Western Plus Carlton Plaza Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Best Western Plus Carlton Plaza Hotel?
Yes, there's an onsite restaurant.
What's the area around Best Western Plus Carlton Plaza Hotel like?
Best Western Plus Carlton Plaza Hotel is in Downtown Victoria, a short 14-minute walk from Victoria Harbour and 18 minutes' walk from Victoria Clipper Ferry Terminal. Travelers say the local area is very central perfect for shopping.
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Best Western Plus Carlton Plaza Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Restaurant
Downtown
Parking
Lobby
Bathroom
Store
Car
What guests liked
The on-site restaurant, Ruby, served great breakfast. (12 reviews)
The on-site restaurant offered delicious food and a great selection of options for breakfast and lunch. (9 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Great stay
Shawn
1-night trip
10/10
Great location
Diana
2-night trip
10/10
All around great stay!
Katherine
1-night trip
10/10
Good location, lots of things to do around the hotel.
Khushwinder
1-night trip
8/10
We went for a family vacation and it was great. Rooms were comfortable. The helpful staff was the best part
Joseph
1-night trip
10/10
Staff was friendly and rooms are very nice.
Alejandro
6-night trip
10/10
Excellent hotel in fantastic location. Top notch service
Gordon
1-night trip
10/10
Staff were friendly. Location was good for walking to places we wanted to visit.
Some noise at night with nightclub close by.
Verified traveler
2-night trip
10/10
The service from the staff at this hotel was wonderful and accommodating!
Lawerence
2-night trip
8/10
Nice place to stay. Good staff and cleanliness
Parampreet Singh
2-night trip
8/10
Great location right downtown, walking distance to everywhere we needed to go!
Very helpful, friendly staff!
Valet parking was a great service!
Comfortable rooms!
Heather
3-night trip
8/10
Good hotel
Jagvinder
2-night trip
10/10
Excellent staff and lovely extremely clean rooms and close to everything
Janine
1-night trip
8/10
Great location and service
Emilia
3-night trip
10/10
Staff were so nice! A lovely spot for a staycation
Ted
1-night trip
10/10
The hotel was great.
Ragan
1-night trip
8/10
Situated near restaurants, shopping, pubs and entertainment. Staff was friendly and helpful.
Tami
1-night trip
6/10
Hotel was great but neighborhood was not.
People were loitering on way to separate parking which did not feel the safest
Yvon
2-night trip
10/10
The staff is very kind, and the bedroom was so clean.
YABNETH
1-night trip
10/10
Very friendly staff and the texts we got over our stay were fabulous
Thanks
Jayne
2-night trip
6/10
Location was very good.
Ellister
3-night trip
10/10
Located in downtown and convenient; room conditions are clean; staff is nice and helpful
Wu
1-night trip
10/10
Great location. Handy to walk to restaurants and shops on the waterfront. Wonderful restaurant on site for breakfast. Water filling station in lobby. Good security. One out of two elevators closed at night to minimize noise. Quiet location.
Valet parking available.
Elizabeth
3-night trip
8/10
Walkable to pubs and restaurants.
SHAYNA
2-night trip
10/10
The restaurant Ruby was the best I have ever tasted!