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Hotel Maya Yucatán

3.5 star property
Hotel with outdoor pool, near Paseo de Montejo

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Photo gallery for Hotel Maya Yucatán

Outdoor pool, sun loungers
40-inch LED TV with satellite channels, TV
40-inch LED TV with satellite channels, TV
Standard Double Room | 1 bedroom, desk, laptop workspace, iron/ironing board
Front of property
Located in Mérida Centro, Hotel Maya Yucatán offers a warm welcome with dry cleaning services, a gym to keep you active and an outdoor pool for relaxation. Enjoy delicious meals at Cartas a Frida restaurant or unwind with WiFi and the helpful multilingual staff who have left lasting impressions on previous guests.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Laundry facilities
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Water dispenser
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Free self parking
$46 nightly
The total price is $56
Jun 18 - Jun 19
Total includes taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room

Executive Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Executive Room

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Free bottled water
Satellite channels
Wardrobe or closet
Desk
  • 969 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Classic Room

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Free bottled water
Satellite channels
Wardrobe or closet
Desk
  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Classic Double Room

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Free bottled water
Satellite channels
Wardrobe or closet
Desk
  • 807 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Double Room

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Free bottled water
Satellite channels
Wardrobe or closet
Desk
  • 807 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Executive

1 bedroom, desk, laptop workspace, iron/ironing board

Double Room Executive

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

1 bedroom, desk, laptop workspace, iron/ironing board

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, desk, laptop workspace, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

1 bedroom, desk, laptop workspace, iron/ironing board

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

Similar properties

View from property

Hotel Ambassador Merida

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 1,001 reviews
The price is $44
$36 nightly
$44 total
Total includes taxes and fees
Jun 14 - Jun 15
Hotel Ambassador Merida
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About the neighborhood

Map
Calle 58 #483 por 55 y 57 Colonia Centro, Mérida, YUC, 97000

What's nearby

  • Parque Santa Lucía - 2 min walk - 0.2 km
  • Mérida Cathedral - 5 min walk - 0.5 km
  • Plaza Grande - 5 min walk - 0.5 km
  • US Visa Applicant Service Center - 15 min walk - 1.3 km
  • U.S. Consulate Merida - 3 min drive - 2.6 km

Getting around

  • Mérida International Airport (MID) - 18 min drive
  • Teya-Merida Station - 25 min drive

Restaurants

  • ‪Bistrola 57 - ‬3 min walk
  • ‪Delorean Bar - ‬2 min walk
  • ‪La Tratto", Santa Lucia - ‬3 min walk
  • ‪Mi Viejo Molino - ‬2 min walk
  • ‪Bakab - ‬3 min walk

About this property

Hotel Maya Yucatán

When you stay at Hotel Maya Yucatán, you'll be in a great location, within just a 10-minute walk of Mérida Cathedral and Paseo de Montejo. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Also, U.S. Consulate Merida and Yucatán Siglo XXI Convention Center are within a short drive. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 78 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Mosquito nets
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Cartas a Frida - Onsite restaurant.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 180 for adults and MXN 180 for children

Policies

Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Hotel Maya Yucatán Hotel
Hotel Maya Yucatán Mérida
Hotel Maya Yucatán Hotel Mérida

Frequently asked questions

Does Hotel Maya Yucatán offer free cancellation for a full refund?

Yes, Hotel Maya Yucatán does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Maya Yucatán?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Maya Yucatán?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Maya Yucatán?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Maya Yucatán?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon.

Is there an onsite casino at Hotel Maya Yucatán?

No, this hotel doesn't have a casino, but Casino La Cima (3-min walk) and Diamonds Casino (8-min drive) are both nearby.

What is there to do at Hotel Maya Yucatán and nearby?

Hotel Maya Yucatán has an outdoor pool and a fitness center.

Are there restaurants at or near Hotel Maya Yucatán?

Yes, there's an onsite restaurant, Cartas a Frida.

What's the area around Hotel Maya Yucatán like?

Hotel Maya Yucatán is in Mérida Centro, a short 8-minute walk from Paseo de Montejo and 5 minutes' walk from Mérida Cathedral.

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Hotel Maya Yucatán Reviews

Reviews

7.4

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Value
Shower
Store
Bed
Gyms (public)
Weather

Reviews

4/10

The location is good. However the hotel is really old and outdated, no coffee or water to drink inside the room. I will definitely not coming back.
2-night trip

10/10

Very good and polite staff! I got mi check in right away. The rooms very clean and the people who work at the hotel are always ready to help you. Very convenient location, everything is two min. away, restos, bars, famous churches. Family ambience!
3-night trip

10/10

It was great! The staff was very friendly and helpful. The only bad thing is that our room was next to the janitors room and they can be a bit laud in the morning
3-night trip

8/10

Todo Nice
1-night trip

8/10

Good place to stay. Affordable and convenient to go around city center. However, I found cockroaches twice walking on top of my bed. The other downside is that there is a club nearby and you can hear the loud music until around 2-3am.
4-night trip

4/10

Noisy, dilapidated property.
9-night trip

10/10

It’s right next to main plaza ! You can walk everywhere in downtown!!
2-night trip

6/10

Good location but the entrance ceiling was falling apart and the ramp to get to the lobby was blocked the lobby smells like rotten.
2-night trip

6/10

The pool
5-night trip

6/10

The hotel was not 3 stars, it ha a lot lacking for 3 stars. It was dirty, in bad conditions, they didn’t put enough towels even if I made reservations for 4 people. They put only three bottles of water for 4 people, I had to ask for a bathroom rag. The air conditioner was not working. We had to ask for another room and the keys were not working to open the door.
4-night trip

6/10

No cold water, toilet not good.
2-night trip

6/10

Good ok
2-night trip

4/10

I didn’t like anything about this property. We did not have blankets. Sheets and pillow cases were stained Inside curtains were dirty Air conditioning was not cooling enough Walls are filthy
1-night trip

6/10

Even though we are grateful we had a room to spend the night, there are several issues to speak about. Upon arrival at Maya Hotel there were pools of water liking from ceilings everywhere, by main entrance steps, by the main door, by the hallways, even by elevators, and right before entering our rooms on the floors. When we notify receptionist, he just said, I know. In some rooms baby roaches s were spotted. In general, rooms are spacious, and beds are comfy, but clearly need re painting and keeping, walls are too dirty and spotty too.
2-night trip

6/10

Hotel Maya Yucatan is a three star hotel and has what you would expect from a property of that level. The room and bathroom was dirty and there was construction at the hotel that was not mentioned prior.
5-night trip

8/10

It was nice enough. One of our rooms had a cockroach but they swiftly gave us another. The last day we were there the water pipes exploded and we had no water for that entire morning/afternoon. Staff was great.
5-night trip

6/10

:|
2-night trip

2/10

We were disappointed with the hotel overall. At check in, there was not enough key cards to offer us more than one key. The room floors were uneven and cracked, bed sheets were not clean, there was no cups or drinking glasses available. The bathroom basin was mouldy, toilet was leaking too. The wifi was intermittent in our room and the fire bottle for our floor level 3 was locked up in a metal bin, when requesting to see the manager, he was not available. Felt let down on this occasion from Hotels.com as I felt I was miss sold with pictures showing a fabulous accommodation.
5-night trip

8/10

Best bed in my life. Very hard. A bit noisy from the street but lot of natural light in the room. Walking distance to interesting points. The lobby of the hotel could be modernized.
2-night trip

6/10

The room was run down even though it said was renovated. It was cheap so you get what you pay for.
5-night trip

6/10

The staff here was always helpful and happy. They will clean your room every day, if you don’t want that you need to tell them. One night one of the staff members opened my room while I was inside, that was a little alarming as I hadn’t asked for any services, he said he was bringing towels in and did seem remorse that he opened the door without knocking. The room was very bland and not welcoming and I chose the upgraded king room. I ended up checking out because I wanted something more welcoming and homey. Over all this wad a nice spot close to many things to do within walking distance of many parks and attractions.
5-night trip

10/10

Ok
3-night trip

4/10

This is not a good hotel. We had two rooms on different floors and were never able to get hot water. We selected this place because it had a gym, which was closed for renovations. First room, AC wasn’t cooling. Had to beg to be moved to a room with a working AC, but it never got cold enough for comfort. Second room, AC worked great, but leaked water all over the floor. Staff was just moderately helpful. I would not stay here again and do not recommend it.
2-night trip

2/10

The staff were super friendly and helpful. However the hotel needs alot of repair. The handicap ramp to get In the hotel had been closed for a while and during our whole stay which made our 80+ year old parent have to climb some step steps to access the hotel. This is unacceptable. We had payed the more expensive room, however the pictures on the website was not like the actual room (we arrived at 10:45pm). When you entered the room the AC was turned off it smelled like mildew. No HOT water it took a whole day for them to fix the hot water issue. The paint on the wooden closet was pealing off extremely bad. The wooden floors were all warped and a trip hassard with mssing pieces . The front door was extremely hard to open. On the 2nd day they cut the water off in the whole building without telling anyone. This lasted over 5 hrs. The employees never even expressed concerned or informed us where to use the bathroom. Once again this is unacceptable. The only reason we stayed was because it was late we were tired and where only there for a few days.
4-night trip

2/10

Our experience here was awful. Mom and I did not get in until after midnight. Front desk tried to get our room key to work over and over, finally just gave it to us, guess what, did not work, this went on 3 times before maint. let us in, but could not leave because we still did not have a room key that worked, once into our room, it was NOT clean, floorboards coming apart and top coating peeling away, smelled like mold, sheets had stains, bathroom sink had mold growing since it did not drain. We were told we had to stay the night in that room because she could not switch us rooms that late. I slept on top of the sheets with a towel I brought. Woke up, tried to shower, no hot water, final straw. They moved us rooms to an equally dirty one. We walked a block and booked a different hotel. Tried to cancel this one and get a refund, we still have not seen any refund for 4 nights stay, we only stayed one, which I would pay for, but would like our money back for nights not stayed. Awful experience. Will not recommend.
4-night trip