The Rimrock in Banff was the perfect end to our family vacation! We booked last minute, as we needed a break from our RV trip. From the moment we pulled up, staff was fantastic. They helped us park our oversized vehicle; offload luggage; and gave phenomenal tips on what we should explore. I was also incredibly impressed that each staff member we interacted with, was animated and happy to talk to/interact with our toddler! Carmack, Ulrich and Lockie (I’m sure I’ve spelt all those wrong) were who we interacted with the most, and we were just so impressed by their friendliness and professionalism.
Some reviews mention outdated furniture; and while yes there is wear and tear, to me it looks like the kind you’d see from repetitive disinfectaning/cleanings of the leather furniture—something I’d prefer 100x over fabric chairs when you’re unsure of the last time they were cleaned.
Overall a 10/10 stay, and we will definitely be back!