Located in Gateway, Extended Stay America Suites Austin Northwest/Arboretum offers a welcoming retreat. Start your day with to-go breakfast and stay connected with free in-room WiFi. With laundry facilities, a 24-hour front desk, and helpful staff previous guests have raved about.
Arboretum at Great Hills Mall - 13 min walk - 1.2 km
J. J. Pickle Research Campus - 14 min walk - 1.2 km
Domain Northside - 2 min drive - 1.9 km
Q2 Stadium - 2 min drive - 1.9 km
St. David's North Austin Medical Center - 4 min drive - 4.1 km
Getting around
Austin-Bergstrom Intl. Airport (AUS) - 20 min drive
Austin Station - 12 min drive
Restaurants
Starbucks - 12 min walk
Panera Bread - 5 min walk
The Cheesecake Factory - 15 min walk
Mighty Fine Burgers Arbor Walk - 14 min walk
Dave & Buster's - 13 min walk
About this property
Extended Stay America Suites Austin Northwest/Arboretum
When you stay at Extended Stay America Suites Austin Northwest/Arboretum, you'll be within a 15-minute drive of University of Texas at Austin and Sixth Street. Guests looking to stay active can check out the nearby hiking/biking trails and mountain biking, and free perks include WiFi, self parking, and on-the-go breakfast daily between 6 AM and 9:30 AM. Also, Lake Austin and Moody Center are within a short drive. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
102 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 6 AM–9:30 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Use of nearby fitness center
Hiking/biking trails nearby
Mountain biking nearby
Services
24-hour front desk
Laundry facilities
Facilities
Built in 1999
Safe-deposit box at front desk
Accessibility
Elevator
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
More
Housekeeping (on request)
Fees & policies
Optional extras
Housekeeping is offered for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Also known as
Extended Stay America Arboretum
Extended Stay America Arboretum Austin
Extended Stay America Arboretum Hotel
Extended Stay America Arboretum Hotel Austin
Extended Stay America Austin Northwest/Arboretum Hotel
Extended Stayamerica Austin/Arboretum Hotel Austin
Extended Stay America Austin Arboretum Hotel
Extended Stay America Austin
Extended Stay America Austin-Arboretum-Capital Texas Hwy Hotel
Extended Stay America Austin-Arboretum-Capital Texas Hwy
Extended Stay America Northwest/Arboretum Hotel
Extended Stay America Austin Northwest/Arboretum
Extended Stay America Northwest/Arboretum
Extended Stay America Austin Northwest/Arboretum
Extended Stay America Suites Austin Northwest/Arboretum Hotel
Extended Stay America Suites Austin Northwest/Arboretum Austin
Frequently asked questions
Does Extended Stay America Suites Austin Northwest/Arboretum offer free cancellation for a full refund?
Yes, Extended Stay America Suites Austin Northwest/Arboretum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Extended Stay America Suites Austin Northwest/Arboretum?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Extended Stay America Suites Austin Northwest/Arboretum?
Yes, there's free self parking.
What are the check-in and check-out times at Extended Stay America Suites Austin Northwest/Arboretum?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Extended Stay America Suites Austin Northwest/Arboretum and nearby?
Have fun with nearby activities like hiking and mountain biking.
Does Extended Stay America Suites Austin Northwest/Arboretum have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Extended Stay America Suites Austin Northwest/Arboretum like?
Extended Stay America Suites Austin Northwest/Arboretum is in Gateway, a short 14-minute walk from Arboretum at Great Hills Mall.
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Reviews
Extended Stay America Suites Austin Northwest/Arboretum Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8
Cleanliness
8.2
Location
7.2
Staff & service
6.8
Eco-friendliness
6.6
Property conditions & facilities
Popular mentions
Room
Service staff
Bed
Breakfast
Location
Kitchen
Value
Bathroom
Lobby
Coffee
Reviews
10/10 Exceptional
Jun 16, 2025
Great customer service! Greeted with a smile and they made sure that my stay would be nice and that I would enjoy it
James
James, 2-night trip
10/10 Exceptional
Mar 18, 2025
Good hotel
Pablo
Pablo, 1-night trip
10/10 Exceptional
Mar 17, 2025
Everything was so good
Judith
Judith, 2-night trip
2/10 Poor
May 10, 2025
Nice area, but feels sketchy inside,
Karen
Karen, 1-night trip
10/10 Exceptional
Jan 5, 2025
Highly recommended
Extremely helpful staff and management. I’ll be staying here every time I come to town.
Christopher
Christopher, 1-night trip
10/10 Exceptional
Feb 28, 2025
Great
Zixing
Zixing, 1-night trip
10/10 Exceptional
Jan 7, 2025
This place has been great - a temporary stay but no complaints.
Bleakney
Bleakney, 1-night trip
10/10 Exceptional
Oct 9, 2024
Very help full at check in..and the rooms are nice and clean
Chelsie
Chelsie, 1-night trip
2/10 Poor
Mar 30, 2025
Worst checking in experience
The hotel didn't honor my reservation after more than 30 minutes. Thanks to Sonesta Suites I got a place to sleep.
Victor
Victor, 1-night trip
8/10 Very good
Sep 18, 2024
Good place
Kwaku
Kwaku, 1-night trip
10/10 Exceptional
Mar 7, 2025
Everyone is very helpful and my check went great. No complaints here
Dee
Dee, 1-night trip
10/10 Exceptional
Sep 22, 2024
The hotel met and exceeded my expectations In every way.
Eric
Eric, 1-night trip
2/10 Poor
May 14, 2025
Unsafe outdated and dirty. Toothpaste on the mirror, sheets smelled unclean. I left before night 2 and yall couldn’t even get that night I didn’t stay refunded either.
Kristina
Kristina, 2-night trip
4/10 Fair
May 10, 2025
Staff extremely rude. Non-smoking room reeked of smoke. TV remote barely worked. Didn’t feel or smell clean.
Charles
Charles, 2-night trip
10/10 Exceptional
Mar 11, 2025
.
Victoria
Victoria, 1-night trip
8/10 Very good
Aug 20, 2024
Recommend this place
Luis
Luis, 5-night trip
2/10 Poor
Feb 26, 2025
Coackroaches in bathroom and bed.
Elena
Elena, 1-night trip
2/10 Poor
Apr 7, 2025
Avoid it.
I booked over hotels.com but when arriving there at 11 pm, they said that the the hotel is sold out and I had to spend the night in the airport as all other hotels in Austin were sold out. The hotel personel was just saying again again " we're sold out" whatever I ask for a solution. Horrible hotel and horrible experience.
Hamid
Hamid, 2-night trip
8/10 Very good
Dec 11, 2024
Clean, well maintained and close to domain
Dinesh
Dinesh, 1-night trip
10/10 Exceptional
Nov 6, 2024
Everything was good
Judith
Judith, 2-night trip
4/10 Fair
Sep 2, 2024
Staff was very nice and helpful.
PRISCILLA
PRISCILLA, 2-night trip
8/10 Very good
Aug 8, 2023
Good Deal
Very nice staff, great location, comfortable for the time being spent there along the price.
Verified traveler
7-night trip
2/10 Poor
Apr 18, 2025
Our room was not handicap, friendly and they were not accommodate us. What do I need to do to get a refund from this property or you?
dwight
10/10 Exceptional
Mar 23, 2024
Very clean place the staff was very friendly and extremely great highly recommended
BMsd
BMsd, 1-night trip
10/10 Exceptional
Feb 23, 2025
Great value for the money
For a bargain hotel, this is an excellent choice--everything worked--it was clean and spacious, with good wifi, showtime, and dish network, an iron, hangars, and plenty of towels. Good safe parking. Corporate run. Climate control--excellent heat and cooling. For the price of a converted nursing home or a zombie semi-salvaged formerly abandoned motel you can have a decent room here in a modern building. Recomended in the under 70 dollar a night category.