In Knoxville West, Sonesta Simply Suites offers a convenient retreat with dry cleaning services and car rentals on site. Unwind at the gym or grab a snack from the deli, then connect with free in-room WiFi and helpful multilingual staff.
Dead Horse Lake Golf Course - 2 min drive - 2.0 km
Turkey Creek Shopping Center - 3 min drive - 4.1 km
Tennova Hospitalist Group - 4 min drive - 3.0 km
Pellissippi State Community College - 4 min drive - 5.9 km
West Town Mall - 6 min drive - 8.5 km
Getting around
McGhee Tyson Airport (TYS) - 17 min drive
Restaurants
McDonald's - 3 min drive
Dutch Bros Coffee - 3 min drive
Taco Bell - 4 min drive
Starbucks - 3 min drive
Wasabi Japanese Steakhouse - 3 min drive
About this property
Sonesta Simply Suites Knoxville
When you stay at Sonesta Simply Suites Knoxville, you'll be within a 10-minute drive of Turkey Creek Shopping Center. Guests can visit the fitness center for a workout, and freebies like WiFi, self parking, and wired internet are added perks. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
98 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
Barbecue grills
Working away
Business center
Services
24-hour front desk
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Fitness center
Banquet hall
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 36
Wheelchair-accessible path of travel
Wheelchair-accessible parking
6 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Front entrance ramp
Well-lit path to entrance
Stair-free path to entrance
Hardwood flooring in room
High pile carpet in room
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually furnished
Freshen up
Private bathroom
Bathtub only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Refrigerator
Freezer
Microwave
Kitchenette
Stovetop
Cookware, dishes, and utensils
Dishwasher
Ice maker
More
Housekeeping (on request)
Fees & policies
Refundable deposits
Deposit: USD 100.00 per accommodation, per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per week
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Only bookings from non-local guests are accepted. Guests whose residence is within 25 mi (40.23 km) of the property will not be allowed to check in.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Candlewood Knoxville
Candlewood Suites Hotel Knoxville
Candlewood Suites Knoxville
Knoxville Candlewood Suites
Candlewood Suites Knoxville Hotel Knoxville
Candlewood Suites Knoxville Hotel
Sonesta Simply Knoxville
Candlewood Suites Knoxville
Sonesta Simply Suites Knoxville Hotel
Sonesta Simply Suites Knoxville Knoxville
Sonesta Simply Suites Knoxville Hotel Knoxville
Frequently asked questions
Does Sonesta Simply Suites Knoxville offer free cancellation for a full refund?
Yes, Sonesta Simply Suites Knoxville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sonesta Simply Suites Knoxville?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 75 per pet, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Sonesta Simply Suites Knoxville?
Yes, there's free self parking.
What are the check-in and check-out times at Sonesta Simply Suites Knoxville?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Sonesta Simply Suites Knoxville and nearby?
Maintain your daily exercise routine at the gym.
Does Sonesta Simply Suites Knoxville have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a dishwasher.
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Sonesta Simply Suites Knoxville Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bed
Air conditioning
Refrigerator
Shower
Kitchen
Bathroom
Kitchenette
Reviews
8/10 Very good
Jun 7, 2025
Nice place, clean and comfortable
Desk staff were great!!
Konny
Konny, 3-night trip
8/10 Very good
Aug 12, 2025
characters
Decent place with nice enough staff, fairly clean and very reasonably priced.
Shawn
Shawn, 7-night trip
10/10 Exceptional
May 27, 2025
Perfect option for 1 night stay with family.
Nikolay
Nikolay, 1-night trip
10/10 Exceptional
Apr 14, 2025
I had a great stay
Ruth Josephine
Ruth Josephine, 4-night trip
10/10 Exceptional
May 30, 2025
Good place
Stephen
Stephen, 4-night trip
2/10 Poor
Aug 7, 2025
Needs a good cleaning room smelled of smoke
Praveen
Praveen, 1-night trip
10/10 Exceptional
May 11, 2025
A very affordable and clean hotel in West Knoxville. My go-to-place when in the area.
Jimmy
Jimmy, 1-night trip
2/10 Poor
Sep 1, 2025
DO NOT STAY HERE!!
This hotel is subpar…there was roaches, furniture, broken, including drawers. The hotel stunk and very dirty. They took our hundred dollar deposit because my husband got a bite from there and bled on the sheet saying that they could not reuse the sheets, which is crap because there was already stains on the sheets that they were used. Do not stay here!! The pictures are very deceiving.
Marylou
Marylou, 3-night trip
6/10 Good
Jul 18, 2025
Was ok if you need a quick cheap place to stay overnite.
Room had a bad smell and was noisey thru the night.
julieus
julieus, 1-night trip
8/10 Very good
Jun 9, 2025
Great for the price paid
Rachel
Rachel, 1-night trip
10/10 Exceptional
Mar 2, 2025
Great place!
Zarah
Zarah, 1-night trip
8/10 Very good
Jun 9, 2025
The room was clean. The staff was very nice. The room had some issues that needed to be fixed but over all, it was a very nice and peaceful stay.
tanya
tanya, 4-night trip
4/10 Fair
Jul 2, 2025
Just okay.
David
David, 1-night trip
4/10 Fair
Aug 10, 2025
Bad stay
Floors and halls dirty with trash. Not even vacuumed. Bathroom dirty with towel racks broken and toilet leaking. HORRIBLE SMELL
Michael
Michael, 1-night trip
10/10 Exceptional
Apr 10, 2025
Clean, friendly and helpful staff. Convenient out of the way place to stay in West Knoxville.
Jimmy
Jimmy, 2-night trip
8/10 Very good
Jun 9, 2025
A really good, quiet location in a car dealership/office building area. The room was clean, but needs a little attention - sporadic dishes in the cabinets, missing towel rails, flaky textured ceiling. Overall, really good hotel.
Heather
Heather, 2-night trip
4/10 Fair
Aug 13, 2025
Worst I have ever been in
No breakfast, room has to have been the worst I have ever been in, mold in bathroom, when toilet was flushed water came out from under it, plaster falling off cieling in many places. If I could have gotten my money back I would have rather yleptbin the gutter, would have been better conditions. Do not use this motel.
Randolph
Randolph, 2-night trip
10/10 Exceptional
Apr 3, 2025
check in was super easy and quick hotel was quiet and the room had a full size fridge and little kitchenette which i didn’t realize upon booking which was super cool. it was a great value and a comfortable stay.
Kimberley
Kimberley, 1-night trip
6/10 Good
Aug 16, 2025
A little too much grime
It was definitely mid. This is a contractors hotel through and through. But I don’t think that should discourage the staff from taking pride in cleaning it. I definitely did not want to touch anything, and I’m the kind of girl who grew up playing in mud and not shying away from hard work or grit. But this place was pretty gross. When something is sticky, I’m out lol
Verified traveler
1-night trip
6/10 Good
Jul 15, 2025
Amazing staff in every way. Just very in need of touch up’s and cleaning. Our room was a pet friendly room and smelled so bad we almost couldn’t handle it. We roughed it out for the price, but that with the full timers living there was enough where we wouldn’t recommend unless a quick pass through.
Susan
Susan, 3-night trip
10/10 Exceptional
Jan 16, 2025
Itwa svery good stay for sure next time I'll be staying here
MORITZ
MORITZ, 2-night trip
10/10 Exceptional
Jun 16, 2025
Everything is fine, only the bathtub was a little dirty, but everything is fine.
Marlen
Marlen, 1-night trip
8/10 Very good
Apr 16, 2025
Good Value for price
Lavanya
Lavanya, 3-night trip
6/10 Good
Mar 31, 2025
A little dated and run down for the area very clean though
Tom
Tom, 1-night trip
2/10 Poor
Jul 3, 2025
Not every Sonesta is the same
This place is nasty. People are living here. When we came into check in there was someone in the lobby in a bathrobe and calling the front desk clerk by first name. Then had another set of meth heads walk in while we were still trying to get checked in.
Big bug running around on the ground. Got up to the room and it smelled like a repossessed home with mold and water damage.