Nestled in its surroundings, Hotel & Spa Hacienda Panoaya invites you to unwind with a free continental breakfast and daily manager's reception. Relax at the spa, take a refreshing dip in the indoor or children's pool, or bask in the sun on comfortable loungers.
Carr Federal México-Cuautla Km 58, Amecameca, MEX, 56900
What's nearby
Hacienda Panoaya - 1 min walk - 0.1 km
Paso de Cortes - 25 min drive - 27.6 km
Iztaccíhuatl-Popocatépetl National Park - 28 min drive - 29.1 km
Zócalo - 48 min drive - 56.5 km
Estadio Azteca - 49 min drive - 54.1 km
Getting around
Benito Juarez International Airport (MEX) - 66 min drive
Puebla Intl. Airport (PBC) - 84 min drive
Restaurants
Mercado de Amecameca - 3 min drive
Hacienda Panoaya - 1 min walk
Café, Panes y Pasteles de Tenango - 2 min drive
La Nueva - 19 min walk
El Castillo de los Venados - 4 min walk
About this property
Hotel & Spa Hacienda Panoaya
Enjoy your visit to Amecameca with a stay at Hotel & Spa Hacienda Panoaya. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at the restaurant. Other features include an indoor pool, a sauna, and a children's pool.
Languages
English, Spanish
At a glance
Hotel size
30 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 9:00 AM–12:30 PM
Restaurant
Coffee/tea in a common area
Free daily reception
Traveling with children
Children's pool
Playground
What to do
Ziplining nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Pool loungers
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Mosquito nets
An indoor pool
Full-service spa
Sauna
Banquet hall
Room amenities
Be entertained
32-inch LCD TV
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Down comforter
Bed sheets provided
What to enjoy
Fireplace
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer (on request)
Towels
Toilet paper
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and Swedish massages.
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
& Hacienda Panoaya Amecameca
Hotel & Spa Hacienda Panoaya Hotel
Hotel & Spa Hacienda Panoaya Amecameca
Hotel & Spa Hacienda Panoaya Hotel Amecameca
Frequently asked questions
Is there a pool at Hotel & Spa Hacienda Panoaya?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Hotel & Spa Hacienda Panoaya?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel & Spa Hacienda Panoaya?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel & Spa Hacienda Panoaya?
Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon.
What is there to do at Hotel & Spa Hacienda Panoaya and nearby?
Have fun during the warmer months with activities nearby such as ziplining. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel & Spa Hacienda Panoaya also has a sauna and a picnic area, as well as a garden.
Are there restaurants at or near Hotel & Spa Hacienda Panoaya?
Yes, there's an onsite restaurant.
What's the area around Hotel & Spa Hacienda Panoaya like?
Hotel & Spa Hacienda Panoaya is a short 1-minute walk from Hacienda Panoaya and 18 minutes' walk from Sacromonte National Park.
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Hotel & Spa Hacienda Panoaya Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 10, 2024
Great place to bring kids!
Sara
Sara, 1-night trip
10/10 Exceptional
Dec 28, 2023
Excellent place to stay
Jesus
Jesus, 3-night trip
10/10 Exceptional
Apr 29, 2024
The hotel has a great view of Popocatépetl and Iztaccíhuatl and the staff were very friendly and helpful.
Sarah
Sarah, 1-night trip
6/10 Good
May 6, 2023
Very clean and quiet. But, a few important things happened during our stay:
1. The door didn't lock. Front desk told me twice that they had fixed it so i climbed the stairs twice, both times the door opened with just a push again. Down the stairs to insist. It took maintenance 3 tries over a few hours to finally just change the lock entirely. (That included me having to climb the stairs with our luggage at least 3 times; one of the front desk men helped me two of those times thankfully).
2. The sides of the kiddie and adult pools are covered in algae.
3. The water in both pools was cold. My daughter kept shivering. I couldn't even last long in the water myself. I expected warm water due to their advertising "climatizado" but it was definitely not the case. Only the air in the covered pool was warm. No swimming for us. 😕
4. The TV didn't work until someone came to fix it. They said the box had disconnected itself.
Kerri
Kerri, 1-night trip
10/10 Exceptional
Jan 11, 2025
Francisco
Francisco, 1-night trip
4/10 Fair
Jan 6, 2025
Claudia
Claudia, 1-night trip
10/10 Exceptional
Jan 3, 2025
Un lugar muy lindo para descansar y pasarla bien
Hortencia
Hortencia, 2-night trip
10/10 Exceptional
Dec 26, 2024
Ideal para los niños
Excelente opción para vacacionar con los niños
VICTOR F
VICTOR F, 2-night trip
10/10 Exceptional
Dec 26, 2024
Buena opción para hospedarse
Excelente opción para vacacionar con los niños
VICTOR F
VICTOR F, 1-night trip
8/10 Very good
Dec 23, 2024
El agua de la alberca esta helada fue imposible usarla sin congelarse.
Carlos Alberto
Carlos Alberto, 2-night trip
10/10 Exceptional
Dec 22, 2024
Es un lugar agradable, con alimentos ricos y. Buen servicio
Aldo
Aldo, 1-night trip
10/10 Exceptional
Nov 20, 2024
Yunuen
Yunuen, 1-night trip
4/10 Fair
Nov 6, 2024
Atendimento muito ruim no front desk, tanto periodo da chegada, quanto noturno. Falta de empatia e vontade de atender.
Nao tem ar condicionado, nem ventilador. Quarto muito quente.
Nao tem frigobar
kleber m
kleber m, 1-night trip
10/10 Exceptional
Nov 2, 2024
Superbe environnement
mireille
mireille, 1-night trip
4/10 Fair
Oct 29, 2024
CARLOS EDUARDO
CARLOS EDUARDO, 2-night trip
8/10 Very good
Oct 15, 2024
LAS INSTALACIONES BIEN, LA HABITACION SE SALVA PERO EL BAÑO PARECIA VIEJO, DESPINTADO, LA CERRADURA NO SERVIA.
sandras
sandras, 1-night trip
8/10 Very good
Oct 14, 2024
.
Todo bien, lo único que seria bueno es que si el huésped llega antes de las 3, si ya tienen disponible la habitación se la entreguen al huésped
En mi caso llegue 2:20, nos pusieron la pulsera y nos dijeron hasta las 3 se entrega la habitación y no nos ofrecieron el resguardo del equipaje.
Saludos
Alejandro
Alejandro, 1-night trip
6/10 Good
Oct 14, 2024
El hotel muy bien, el único problema es el personal encargado de las resevaciones, tiene muy poca orientación hacia la satisfacción del cliente, y trato poco cortés. Solicitamos apoyo para realizar el check in 15 minutos antes, y no accedieron, solicitud que incluso se intentó pedir con semana de anticipación, y la respuesta en su caso ni si quiera llegó a ser cordial.
DANIEL
DANIEL, 1-night trip
10/10 Exceptional
Sep 25, 2024
Noemi
Noemi, 2-night trip
10/10 Exceptional
Sep 20, 2024
Olga
Olga, 1-night trip
10/10 Exceptional
Sep 18, 2024
Eduardo
Eduardo, 1-night trip
10/10 Exceptional
Sep 10, 2024
Marlene
Marlene, 1-night trip
10/10 Exceptional
Sep 9, 2024
El lugar es hermoso, se respira aire fresco y es muy tranquilo. Excelente para disfrutar con familia o amigos