In the heart of Northern Kentucky, SureStay Hotel by Best Western Florence offers a warm welcome with continental breakfast and a 24-hour gym. Stay connected with in-room WiFi and appreciate the convenience of laundry facilities, coffee in the lobby, and helpful staff who have earned top marks from previous guests.
Reviews
6.26.2 out of 10
Good
Popular amenities
Pet friendly
Non-smoking
Gym
Free parking
24/7 front desk
Free breakfast
Main amenities (11)
Daily housekeeping
24-hour fitness center
Room service
24-hour business center
Business center
24-hour front desk
Coffee/tea in a common area
Air conditioning
Front-desk safe
Vending machine
Self-serve laundry
For families (6)
Children stay free
Free cribs/infant beds
Microwave
Private bathroom
Separate bathtub and shower
Daily housekeeping
The current price is $66
$66
includes taxes & fees
$59 per night
Apr 20 - Apr 21
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave
Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Sleeps 4
2 Double Beds
View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
City view
249 sq ft
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
236 sq ft
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave
Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
237 sq ft
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Cincinnati-Northern Kentucky Int'l Airport (CVG) - 16 min drive
Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field) - 24 min drive
Hamilton, OH (HAO-Butler County Regional) - 47 min drive
Cincinnati Union Terminal - 19 min drive
Restaurants
Chick-fil-A - 18 min walk
McDonald's - 13 min walk
The Food Court at Florence Mall - 3 min drive
White Castle - 4 min walk
Olive Garden - 3 min drive
About this property
SureStay Hotel by Best Western Florence
Enjoy your visit to Florence with a stay at SureStay Hotel by Best Western Florence. Guests can visit the 24-hour fitness center for a workout, and free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 9:00 AM. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
92 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (2 total, up to 50 lbs per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:00 AM
Coffee/tea in a common area
Room service
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Services
24-hour front desk
Laundry facilities
Facilities
1 building/tower
Built in 1970
Safe-deposit box at front desk
24-hour fitness center
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
5 on-site accessible parking spaces
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Lever door handles
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Thin carpet in room
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per night
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Travelodge Cincinnati Hotel Florence South
Travelodge Florence Cincinnati South
Travelodge Florence Cincinnati South Hotel
Travelodge Cincinnati South Hotel
Travelodge Cincinnati South
Travelodge Wyndham Florence/Cincinnati South Hotel Florence
Travelodge Wyndham Florence/Cincinnati South Hotel
Travelodge Wyndham Florence/Cincinnati South Florence
Travelodge Florence / Cincinnati South
Travelodge Florence Cincinnat
SureStay Hotel Best Western Florence
SureStay Best Western Florence
Hotel SureStay Hotel by Best Western Florence Florence
Florence SureStay Hotel by Best Western Florence Hotel
Hotel SureStay Hotel by Best Western Florence
SureStay Hotel by Best Western Florence Florence
SureStay Hotel Best Western
SureStay Best Western
Travelodge Florence / Cincinnati South
Travelodge by Wyndham Florence/Cincinnati South
Surestay Best Western Florence
Surestay By Florence Florence
SureStay Hotel by Best Western Florence Hotel
SureStay Hotel by Best Western Florence Florence
SureStay Hotel by Best Western Florence Hotel Florence
Frequently asked questions
Are pets allowed at SureStay Hotel by Best Western Florence?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at SureStay Hotel by Best Western Florence?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at SureStay Hotel by Best Western Florence?
Check-in start time: 4:00 PM; Check-in end time: 3:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at SureStay Hotel by Best Western Florence?
No, this hotel doesn't have a casino, but Turfway Park Racing & Gaming (6-min drive) and Hard Rock Casino Cincinnati (18-min drive) are both nearby.
What is there to do at SureStay Hotel by Best Western Florence and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Does SureStay Hotel by Best Western Florence have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around SureStay Hotel by Best Western Florence like?
SureStay Hotel by Best Western Florence is a short 17-minute walk from Florence Antique Mall and 19 minutes' walk from UC Health Stadium.
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SureStay Hotel by Best Western Florence Reviews
Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0/10
Cleanliness
7.2/10
Staff & service
6.0/10
Amenities
5.6/10
Property conditions & facilities
5.4/10
Eco-friendliness
Reviews
6/10 Good
Mar 29, 2025
Good value for the price
It was a good value for the price. The breakfast was better then expected with more options than prepackaged pastrys and granola bars.
Kara
Kara, 1-night trip
4/10 Fair
Apr 5, 2025
It was ok, but overall very disappointing. The hotel smelled heavily of cigarette smoke . You couldn’t turn off the water in the shower— it was running a little when I got there and I couldn’t get it off. The hallways were dirty.
Melanie
Melanie, 2-night trip
6/10 Good
Mar 25, 2025
Room and hall smelled like old smoke
Carol
Carol, 1-night trip
8/10 Very good
Dec 19, 2024
Good location
Jay
Jay, 1-night trip
4/10 Fair
Apr 3, 2025
I don’t recommend this place to stay.
Not a good place to stay. TV remote is not working. The place has awful smell. From the terrible stairs through walking down the hallway it smells like musty odors. Doesn’t look and fells clean at all. One bed has stained bedding. We arrived late already so we did not bother to have it changed. We just slept in 1 bed. TV remote was not working. Continental breakfast are toast, no cream cheese or anything besides butter, cereals, orange and yogurt. Drinks are coffee and orange juice. No water. Pls note they don’t allow eating and bringing of food outside the breakfast area.
Hedda
Hedda, 1-night trip
10/10 Exceptional
Oct 27, 2024
Was a good stay and had just what we needed. Loved also having a refrigerator and microwave and breakfast
Linda
Linda, 3-night trip
2/10 Poor
Feb 17, 2025
Do not stay here!
I checked in to this hotel yesterday 2/15/25
I stayed a total of 45 minutes before i got the heck out of there. The room was extremely disgusting! Hair on the bed bedpreads and i killed a roach 10 minutes after I checked in. Also, they were working on the water heater, and there was no water.
Save yiur time and money and stay at the Holiday Inn. Thats where I ended up staying.
Cisco
Cisco, 1-night trip
2/10 Poor
Mar 28, 2025
I didn’t expect much for the price, but still the experience was not good. First, after check-in, as I approached the room, I discovered the room was already open. I searched the room a bit and I decided just to take the room because I was already tired. However, it seemed something was not right.
As I slip into the bed, I felt itchy. I don’t know if it was bed bug or what but I couldn’t sleep. I ended up sleeping on the chair.
Lastly, the bathroom was not clean.
I usually don’t give 1 or 2 starts especially for this price, but the experience staying here was not pleasant.
Verified traveler
1-night trip
8/10 Very good
Jan 6, 2025
barking dog
Daniel
Daniel, 3-night trip
2/10 Poor
Apr 7, 2025
If you could smell through a picture
As much as i hate complaining about an affordable room. I am extremely surprised there isn't more honest reviews of this hotel, and thia should be mentioned so others arent blind sided by the pictures.
Upon walking in you will be smacked with the smell of cigarette smoke.
The staff are friendly. They were quick to help get us new bedding when our bed was full of crumbs/food droppings. I PRAY it was food.
The window doesn't open so there is no way to get the hot stuffy cigarette smoke to leave your room. We ended up going to the dollar store and buying a smoke odor neutralizer, a lemon scented spray, a lemon scented essential oil puffer AND disinfectant wipes because there were splotches of pee on our toliet.
Cigarette burns in the bed and floor even though it says no smoking.
We plan on coming back to visit Ignite Church in the future, but this hotel will not be on the list of safe places.
Stephany
Stephany, 3-night trip
6/10 Good
Oct 25, 2024
The beds were good
Daniel
Daniel, 3-night trip
4/10 Fair
Dec 30, 2024
Booked accessible room and one was not provided. Made our stay very difficult.
Linda
Linda, 1-night trip
10/10 Exceptional
Feb 24, 2024
Great staff and great place to stay
Kayla
Kayla, 2-night trip
6/10 Good
Oct 6, 2024
The place really isn’t that bad for the price. They are remodeling and I would stay again.
Richele
Richele, 2-night trip
2/10 Poor
Jan 25, 2025
Just sleep in your car
Just go ahead and sleep in your car.
This is the worst hotel in America
There were roaches in the room. The showerhead was about to fall had very little pressure
The electrical outlets did not work
They put laminate flooring over carpet and you can see the carpet peeking through
I got in my room. There was still trash in the can.
The only reason why I stayed there is because it was not refundable
I cleaned it with bleach, disinfecting spray, and 91% alcohol
The sheet needed to be thrown away
They were thin as the toilet paper
The whole building needs to be shut down
And the fact that it’s $100 a night it’s a disgrace to humanity
Marshelle
Marshelle, 1-night trip
2/10 Poor
Sep 4, 2024
Old hotel that needs torn down.
Eric
Eric, 1-night trip
4/10 Fair
Sep 10, 2024
Not a place I would stay again.....basically a rebranded old motel/discount hotel
Ian
Ian, 1-night trip
10/10 Exceptional
Feb 19, 2024
Room was nice and clean it was quite the while stay and they actually have breakfast
Verified traveler
7-night trip
6/10 Good
Oct 5, 2024
Hotel was convenient because is near a major highway, room smelled good, sheets were clean & bed was comfortable. Hallway smelled like cigarettes, shower was backing up, cleaning was poor.
Verified traveler
1-night trip
2/10 Poor
Aug 8, 2024
This was a horrible place to stay
Ryan
Ryan, 4-night trip
2/10 Poor
Nov 10, 2024
Why it has no breakfast while it shows yes?
Roe
Roe, 1-night trip
10/10 Exceptional
Aug 8, 2024
This property should be rated higher. It was great.
Deborah
Deborah, 1-night trip
10/10 Exceptional
Nov 13, 2024
ok
Uzodinma
Uzodinma, 5-night trip
2/10 Poor
Nov 10, 2024
1.5
It was not like the pictures it was not comfortable I was actually scared to leave my room.
I did not totally enjoy my stay
Kimberly
Kimberly, 2-night trip
10/10 Exceptional
Jul 7, 2024
Room a/c was nice and cold. Super nice staff. Great price.