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Hotel Lucerna Ciudad Juarez

4.5 star property
Luxury hotel with outdoor pool, near Hospital de la Mujer

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Photo gallery for Hotel Lucerna Ciudad Juarez

Front of property - evening/night
Lucerna Select, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes
Bar (on property)
Terrace/patio
Outdoor pool
Near Hospital de la Mujer and Plaza de las Americas, Hotel Lucerna Ciudad Juarez offers a vibrant retreat. Relax in the garden, take a dip in the outdoor pool, or explore nearby attractions with car rentals on site. With Acueducto restaurant serving up delicious meals and free WiFi to stay connected.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free babysitting
  • 24-hour fitness center
  • 24-hour room service
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Babysitting (free)
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is $87
includes taxes & fees
$70 per night
May 11 - May 12

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Lucerna Select, 2 Double Beds

Highlights

Balcony
Air conditioning
Heating
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Heating
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Lucerna Select, 1 King Bed

Highlights

Balcony
Air conditioning
Heating
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, Balcony

Highlights

Balcony
Air conditioning
Heating
TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

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The price is $76
includes taxes & fees
$68 per night
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About the neighborhood

Map
Paseo Triunfo De La Republica 3976, Ciudad Juárez, CHIH, 32200

What's nearby

  • Plaza de las Americas - 8 min walk - 0.7 km
  • Estadio 20 de Noviembre - 16 min walk - 1.4 km
  • Paso del Norte Cultural Center - 17 min walk - 1.5 km
  • Paso del Norte International Bridge - 6 min drive - 5.8 km
  • American Consulate - 9 min drive - 8.8 km

Getting around

  • Ciudad Juarez Intl. Airport (CJS) - 23 min drive
  • El Paso International Airport (ELP) - 26 min drive
  • El Paso Union Depot - 20 min drive
  • Area shuttle

Restaurants

  • ‪Gorditas Doña Tota - ‬6 min walk
  • ‪Hamsa - ‬7 min walk
  • ‪Italia Forno Ristorante - ‬3 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Kinsui - ‬4 min walk

About this property

Hotel Lucerna Ciudad Juarez

Hotel Lucerna Ciudad Juarez puts you within a 10-minute drive of Paso del Norte International Bridge and American Consulate. Guests can take a dip in the outdoor pool or grab a bite to eat at Acueducto, which serves breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers love the helpful staff.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 138 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Free babysitting

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–noon
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free babysitting

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Wedding services
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • IPod docking station
  • 32-inch TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
STAR_OUTLINE

Special features

Dining

Acueducto - This restaurant serves breakfast, brunch, lunch, and dinner.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 26 per person

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The deposit amount is equivalent to 1 night if paid in cash.

Also known as

Hotel Lucerna Ciudad Juarez
Lucerna Ciudad Juarez
Lucerna Ciudad Juarez Hotel
Lucerna Hotel Ciudad Juarez
Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel
Hotel Lucerna Ciudad Juarez Ciudad Juárez
Hotel Lucerna Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Does Hotel Lucerna Ciudad Juarez offer free cancellation for a full refund?

Yes, Hotel Lucerna Ciudad Juarez does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Lucerna Ciudad Juarez?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Hotel Lucerna Ciudad Juarez?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Lucerna Ciudad Juarez?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Lucerna Ciudad Juarez?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hotel Lucerna Ciudad Juarez?

No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (15-min drive) and Speaking Rock Entertainment Center (18-min drive) are both nearby.

What is there to do at Hotel Lucerna Ciudad Juarez and nearby?

Hotel Lucerna Ciudad Juarez has an outdoor pool and a 24-hour fitness center, as well as a garden.

Are there restaurants at or near Hotel Lucerna Ciudad Juarez?

Yes, there's an onsite restaurant, Acueducto.

Does Hotel Lucerna Ciudad Juarez have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Lucerna Ciudad Juarez like?

Hotel Lucerna Ciudad Juarez is in the heart of Ciudad Juárez, a short 17-minute walk from Paso del Norte Cultural Center and 8 minutes' walk from Plaza de las Americas.

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Hotel Lucerna Ciudad Juarez Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Staff was great very attentive and respectful.
Ramon, 1-night trip

10/10 Exceptional

Staff is great and very respectful
Ramon, 1-night trip

10/10 Exceptional

Great stay
Sergio, 1-night trip

10/10 Exceptional

Awesome stay
Luis, 1-night trip

10/10 Exceptional

Great hotel - great value - great customer service
The hotel is a bit old but they make up for it in customer service. The people working there are super nice!
Alejandro, 2-night trip

8/10 Very good

Nice place
David, 2-night trip

10/10 Exceptional

Staff is great very helpful.
Ramon, 1-night trip

10/10 Exceptional

Good room
Sergio, 2-night trip

10/10 Exceptional

Staff is great very attentive
Ramon, 1-night trip

10/10 Exceptional

Excellent
Manuel, 1-night trip

8/10 Very good

Expensive dinner
Ruben, 1-night trip

10/10 Exceptional

Staff is great treated with respect and very hepful.
Ramon, 1-night trip

10/10 Exceptional

AMAZING
Betsy, 2-night trip

6/10 Good

Very nice hotel, friendly staff. Shower leaked and elevator did not work
Beatriz, 1-night trip

8/10 Very good

Great
Daniel, 1-night trip

8/10 Very good

The best thing was receptionist Karen very friendly and very professional
laura, 1-night trip

4/10 Fair

No A/C bad maintenance
Waited 2 hours after check in time, one they game me the room I notified them that the A/C didn’t work, they didn’t do nothing about just made up some new excuses every time. Plumbing on the sink and was plugged! I usually stay at this specific hotel here in Cd. Juarez Mexico but I think this is the last time because it’s not the first time I have this problem with them.
Erick, 2-night trip

10/10 Exceptional

Staff was great helped me at anything i might need
Ramon, 2-night trip

10/10 Exceptional

Excellent service
Carlos, 3-night trip

10/10 Exceptional

Excellent!
Julio, 1-night trip

10/10 Exceptional

Overall experience, from lobby design to room size. Everything is perfect.
Rogelio, 1-night trip

8/10 Very good

Property is cleans and conveniently located. Staff was a little rude this time
Juan, 1-night trip

10/10 Exceptional

Ok
JORGE, 2-night trip

6/10 Good

U guys need to train your staff Big. Big huge time No politeness At ALL —- they need to b confident and sell themselves. No I do not want to stay there at all THEY DONTVEVEN SPEAK. UP
Guadalupe, 1-night trip

2/10 Poor

Won’t be staying at this hotel in the future
Angelique, 2-night trip