Nestled near Grosvenor Park, Mercure Chester Abbots Well Hotel offers a serene escape. Treat yourself to a body treatment or manicure at the onsite spa, indulge in British cuisine at The Brasserie restaurant, and unwind by the indoor pool with sun loungers. With free in-room WiFi and helpful staff that guests rave about.
Reviews
7.47.4 out of 10
Good
Popular amenities
Bar
Pet friendly
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Fitness center
Sauna
Steam room
Children's pool
24-hour room service
Conference center
Meeting rooms
Feel at home (6)
Free cribs/infant beds
Children's pool
Private bathroom
Garden
Terrace
Daily housekeeping
$70 nightly
The total price is $84
$84 total
Jul 6 - Jul 7
Total includes taxes and fees
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Family Room, Multiple Beds (2 Adults and 2 Children)
Family Room, Multiple Beds (2 Adults and 2 Children)
Highlights
Heating
Free cribs/infant beds
LED TV
Portable fan
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Sleeps 4
1 Double Bed and 2 Twin Beds
View all photos for Classic Room, 2 Twin Beds
Classic Room, 2 Twin Beds
Highlights
Separate sitting area
Heating
Free cribs/infant beds
LED TV
Portable fan
Hair dryer
Private bathroom
Eco-friendly toiletries
226 sq ft
Sleeps 2
2 Twin Beds
View all photos for Superior Suite, 1 Double Bed
Superior Suite, 1 Double Bed
Highlights
Heating
Free cribs/infant beds
LED TV
Separate bedroom
Portable fan
Bathrobes
Hair dryer
Private bathroom
258 sq ft
Sleeps 2
1 Double Bed
View all photos for Classic Double Room, 1 Double Bed
Classic Double Room, 1 Double Bed
Highlights
Separate sitting area
Heating
Free cribs/infant beds
LED TV
Portable fan
Hair dryer
Private bathroom
Eco-friendly toiletries
226 sq ft
Sleeps 2
1 Double Bed
View all photos for Family Room (Classic)
Family Room (Classic)
Highlights
Heating
Free cribs/infant beds
LED TV
Portable fan
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
226 sq ft
Sleeps 3
1 Double Bed and 1 Twin Bed
View all photos for Privilege, Double Room, 1 Double Bed
Privilege, Double Room, 1 Double Bed
Highlights
Heating
Free cribs/infant beds
LED TV
Portable fan
Bathrobes
Hair dryer
Private bathroom
Eco-friendly toiletries
258 sq ft
Sleeps 2
1 Double Bed
View all photos for Double Room, 1 Double Bed (Compact)
Mercure Chester Abbots Well Hotel puts you within a 10-minute drive of Chester City Walls and Chester Zoo. Guests can indulge in spa services at the spa, and British cuisine is served at The Brasserie, which is open for breakfast, lunch, and dinner. Other features of this eco-certified hotel include an indoor pool, a bar/lounge, and a fitness center. The helpful staff and breakfast get great marks from fellow travelers.
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Children's pool
What to do
Shopping
Hiking/biking trails nearby
Horse riding nearby
Working away
Meeting rooms
Conference center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An indoor pool
Full-service spa
Sauna
Steam room
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LED television
Digital TV channels
Home comfort
Heating
Portable fan
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Feelgood Club. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.
Dining
The Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Pool, spa, & gym (if applicable)
Children under 16 years old are not allowed in the spa without adult supervision
Policies
Guests can rest easy knowing there's a carbon monoxide detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard, Barclaycard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester
Frequently asked questions
Does Mercure Chester Abbots Well Hotel offer free cancellation for a full refund?
Yes, Mercure Chester Abbots Well Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Chester Abbots Well Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Mercure Chester Abbots Well Hotel?
Yes, dogs are welcome. There's a charge of GBP 15.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Chester Abbots Well Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Chester Abbots Well Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Mercure Chester Abbots Well Hotel and nearby?
Have fun with nearby activities like hiking and horseback riding. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Chester Abbots Well Hotel also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Mercure Chester Abbots Well Hotel?
Yes, The Brasserie offers British cuisine.
What's the area around Mercure Chester Abbots Well Hotel like?
Mercure Chester Abbots Well Hotel is located a short 19-minute walk from Chester Music Theatre.
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Mercure Chester Abbots Well Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Food
Bed
Restaurant
Shower
Lobby
Bathroom
Location
Reviews
10/10
The room is big and comfortable, facilities are nice
Hon Fai
1-night trip
8/10
Warm welcome, and nice room.
andrew robert
1-night trip
10/10
Really nice place to stay, very comfortable, food excellent, friendly staff.
Stephen
2-night trip
10/10
great stay!
Helen
2-night trip
8/10
Stayed to see relatives hotel was welcoming and friendly a few guests had a few arguments we thought it was like Jeremy Kyle for a bit but the hotel itself was great. We have been here before
The pools made it the experience
matthew
1-night trip
8/10
Very nice friendly staff value for your money
Steven
1-night trip
8/10
Lovely hotel, free parking, friendly staff. Room could do with a lick of paint and the floorboards are very creaky.
Paul
1-night trip
8/10
It was a very enjoyable stay and the staff were excellent. The only glitch was when paying for my stay on check-in and there was some sort of malfunction with the payment system. It was a lengthy wait while it was being sorted out but these unexpected problems do occur from time to time.
Christopher
1-night trip
10/10
Lovely staff, clean cool and quiet rooms and a fantastic breakfast
Sue
1-night trip
8/10
Very welcoming with the dog.
Health club very nice, pool very warm.
Easy drive into Chester.
Nick
2-night trip
10/10
Great stay. Reception super friendly and helpful.
Lorraine
1-night trip
4/10
Found the staff very cold and not that helpful, hotel was empty couldn’t purchase any food on arrival, bar didn’t sell any drinks I asked for, pool was closed on first day, wouldn’t stay here again
Annette
2-night trip
8/10
Liked the relaxed atmosphere, food was good. Pool lovely
Disappointed in how thin the walls were(noises from adjacent room disturbed sleep; noises from corridor very loud ).
Overall a good stay though .
Dianne
2-night trip
10/10
Fantastic stay and lovely staff
Jake
1-night trip
10/10
Business stay and everything was good
Dave
2-night trip
8/10
Nice place situated not to far from city centre
John
2-night trip
10/10
Made to feel very welcome all the staff were lovely and friendly.
Susan
1-night trip
10/10
Over all very good experience
Shiraz
2-night trip
6/10
The hotel and its amenities were great, thanks, and the room was very comfortable. Sadly, though, other patrons made so much noise in the corridor and their room overnight that our sleep was disturbed, which was especially annoying as we had wanted to get up early and use the pool before checking out to pay a last visit to our family, who are local. My daughter and I have stayed here before though, without having these sorts of problems.
Verified traveler
1-night trip
4/10
Start with the positives . General housekeeping in the room very good. Staff excellent. HOWEVER the room had very large windows but because of the failure to up-date the building this made the room very cold. The heating was switched off , so it was a very uncomfortable stay. The plumbing is very old and desperately needs updating . The carpet in the restaurant is filthy . Sorry ,but the hotel has a very neglected feel to it .
J
2-night trip
6/10
The hotel was brilliantly located just outside of Chester central. The rooms were nice but needed updating. The spa area was again ok but definitely needed updating!
Kayleigh
2-night trip
8/10
Have stayed here before & will stay again
Shaun
2-night trip
10/10
had an amazing spa break , will definitely be staying again.
had food and drink at the bar and was all delicious
kayley
1-night trip
10/10
We stayed for one night.
The stay was amazing and the bed was so comfortable.
Close to Cheshire oaks for shopping so perfect all round hotel