Nestled near Grosvenor Park, Mercure Chester Abbots Well Hotel offers a serene escape. Treat yourself to a body treatment or manicure at the onsite spa, indulge in British cuisine at The Brasserie restaurant, and unwind by the indoor pool with sun loungers. With free in-room WiFi and helpful staff that guests rave about.
Reviews
7.67.6 out of 10
Good
Popular amenities
Bar
Pet friendly
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Fitness center
Sauna
Steam room
Children's pool
24-hour room service
Conference center
Meeting rooms
Feel at home (6)
Free cribs/infant beds
Children's pool
Private bathroom
Garden
Terrace
Daily housekeeping
$65 nightly
The total price is $78
$78 total
Aug 14 - Aug 15
Total includes taxes and fees
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Family Room, Multiple Beds (2 Adults and 2 Children)
Family Room, Multiple Beds (2 Adults and 2 Children)
Highlights
Heating
Free cribs/infant beds
LED TV
Portable fan
Separate bedroom
Eco-friendly toiletries
Hair dryer
Private bathroom
Sleeps 4
1 Double Bed and 2 Twin Beds
View all photos for Classic Room, 2 Twin Beds
Classic Room, 2 Twin Beds
7.67.6 out of 10
Good
8 reviews
(8 reviews)
Highlights
Separate sitting area
Heating
Free cribs/infant beds
LED TV
Portable fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
226 sq ft
Sleeps 2
2 Twin Beds
View all photos for Superior Suite, 1 Double Bed
Superior Suite, 1 Double Bed
Highlights
Heating
Free cribs/infant beds
LED TV
Separate bedroom
Portable fan
Bathrobes
Eco-friendly toiletries
Hair dryer
258 sq ft
1 bedroom
Sleeps 2
1 Double Bed
View all photos for Classic Double Room, 1 Double Bed
Classic Double Room, 1 Double Bed
8.08.0 out of 10
Very good
47 reviews
(47 reviews)
Highlights
Separate sitting area
Heating
Free cribs/infant beds
LED TV
Portable fan
Separate bedroom
Hair dryer
Eco-friendly toiletries
226 sq ft
Sleeps 2
1 Double Bed
View all photos for Family Room (Classic)
Family Room (Classic)
7.47.4 out of 10
Good
8 reviews
(8 reviews)
Highlights
Heating
Free cribs/infant beds
LED TV
Portable fan
Separate bedroom
Eco-friendly toiletries
Hair dryer
Private bathroom
226 sq ft
Sleeps 3
1 Double Bed and 1 Twin Bed
View all photos for Privilege, Double Room, 1 Double Bed
Privilege, Double Room, 1 Double Bed
8.88.8 out of 10
Excellent
5 reviews
(5 reviews)
Highlights
Heating
Free cribs/infant beds
LED TV
Portable fan
Separate bedroom
Bathrobes
Eco-friendly toiletries
Hair dryer
258 sq ft
Sleeps 2
1 Double Bed
View all photos for Double Room, 1 Double Bed (Compact)
Mercure Chester Abbots Well Hotel puts you within a 10-minute drive of Chester City Walls and Chester Zoo. Guests can indulge in spa services at the spa, and British cuisine is served at The Brasserie, which is open for breakfast, lunch, and dinner. Other features of this eco-certified hotel include an indoor pool, a bar/lounge, and a fitness center. The helpful staff and breakfast get great marks from fellow travelers.
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Children's pool
What to do
Shopping
Hiking/biking trails nearby
Horse riding nearby
Working away
Meeting rooms
Conference center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An indoor pool
Full-service spa
Sauna
Steam room
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LED television
Digital TV channels
Home comfort
Heating
Portable fan
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Feelgood Club. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.
Dining
The Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Pool, spa, & gym (if applicable)
Children under 16 years old are not allowed in the spa without adult supervision
Policies
Guests can rest easy knowing there's a carbon monoxide detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard, Barclaycard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester
Frequently asked questions
Does Mercure Chester Abbots Well Hotel offer free cancellation for a full refund?
Yes, Mercure Chester Abbots Well Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Chester Abbots Well Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Mercure Chester Abbots Well Hotel?
Yes, dogs are welcome. There's a charge of GBP 15.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Chester Abbots Well Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Chester Abbots Well Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Mercure Chester Abbots Well Hotel and nearby?
Have fun with nearby activities like hiking and horseback riding. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Chester Abbots Well Hotel also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Mercure Chester Abbots Well Hotel?
Yes, The Brasserie offers British cuisine.
What's the area around Mercure Chester Abbots Well Hotel like?
Mercure Chester Abbots Well Hotel is located a short 19-minute walk from Chester Music Theatre.
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Mercure Chester Abbots Well Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Food
Bed
Restaurant
Shower
Lobby
Bathroom
Location
Reviews
10/10 Excellent
Aug 5, 2025
Excellent stay, enjoyed the swimming facilities, room clean and comfortable bed. Would stay again
David
David, 2-night trip
10/10 Excellent
Jul 6, 2025
Fantastic hotel, staff was brilliant nothing was to much trouble, i would stay again
Karen
Karen, 2-night trip
8/10 Good
Jun 2, 2025
Staff were really friendly and helpful and the food was absolutely delicious!
Victoria
Victoria, 1-night trip
10/10 Excellent
Jun 15, 2025
This is the second time we have stayed here while visiting Chester. It offers very good value for money.
Dennis
Dennis, 1-night trip
10/10 Excellent
Jul 10, 2025
Spacious room, with AC. Friendly staff. Comfortable bed. Everything you could wish fot
Martin
Martin, 2-night trip
8/10 Good
Jul 27, 2025
No one on reception when I arrived, had to go and ask bar staff, no room service available due to staff shortages, Excellent room, very clean and well equipped, staff were very helpful and friendly, enjoyed the leisure facilities, I would definitely return
Ailsa
Ailsa, 1-night trip
6/10 Okay
Aug 3, 2025
Great location room very warm and no air con room was okay but dirty quilt and just old and outdated! Staff was great tho
Rach
Rach, 1-night trip
10/10 Excellent
Jul 8, 2025
All good only fault was mistake on my dinner order but was easily corrected by the staff!
Anthony
Anthony, 2-night trip
8/10 Good
May 10, 2025
Ideal for our few days at Chester races. Rooms very nice and staff all very helpful
John
John, 3-night trip
10/10 Excellent
Jan 2, 2025
Excellent place to stay
Really nice place to stay, very comfortable, food excellent, friendly staff.
Stephen
Stephen, 2-night trip
8/10 Good
Jul 13, 2025
Positives: Local to city centre and large free car park. Room was clean and had all we needed for a one night stay.
Negatives: Room was very hot. Tired looking and in need of an update.
Collette
Collette, 1-night trip
10/10 Excellent
Dec 22, 2024
great stay!
Helen
Helen, 2-night trip
10/10 Excellent
May 5, 2025
Excellent stay for two nights, all staff friendly. Didn't dine in restaurant so unable to comment. Spa very good and helpful, friendly staff
David
David, 2-night trip
6/10 Okay
Jul 12, 2025
Lots of mess in car park checking staff seemed miserable
James
James, 1-night trip
8/10 Good
Feb 9, 2025
Very nice friendly staff value for your money
Steven
Steven, 1-night trip
8/10 Good
Jun 23, 2025
Good hotel for travelling into Chester. Room was slightly different than I booked due to the hotel not having the one I booked available. They offered a bottle of Prosecco and two free drinks to compensate. Breakfast was good.
Paula
Paula, 1-night trip
10/10 Excellent
Nov 4, 2024
Lovely staff, clean cool and quiet rooms and a fantastic breakfast
Sue
Sue, 1-night trip
8/10 Good
Mar 16, 2025
Nice hotel
Lovely hotel, free parking, friendly staff. Room could do with a lick of paint and the floorboards are very creaky.
Paul
Paul, 1-night trip
8/10 Good
May 4, 2025
Pools
Stayed to see relatives hotel was welcoming and friendly a few guests had a few arguments we thought it was like Jeremy Kyle for a bit but the hotel itself was great. We have been here before
The pools made it the experience
matthew
matthew, 1-night trip
10/10 Excellent
Aug 30, 2024
Fantastic stay and lovely staff
Jake
Jake, 1-night trip
8/10 Good
Apr 19, 2025
Well run hotel , exceptional helpful staff , gave one less star, because bedrooms were a bit stark,heating was a electric convector on wall in bedroom , didn’t seem to be any in bathroom, but very comfortable beds.
colin
colin, 1-night trip
8/10 Good
Feb 27, 2025
Good Stay
Very welcoming with the dog.
Health club very nice, pool very warm.
Easy drive into Chester.
Nick
Nick, 2-night trip
10/10 Excellent
Jan 24, 2025
Lively
Great stay. Reception super friendly and helpful.
Lorraine
Lorraine, 1-night trip
8/10 Good
Sep 16, 2024
Have stayed here before & will stay again
Shaun
Shaun, 2-night trip
8/10 Good
Apr 28, 2025
Enjoyable stay and excellent staff
It was a very enjoyable stay and the staff were excellent. The only glitch was when paying for my stay on check-in and there was some sort of malfunction with the payment system. It was a lengthy wait while it was being sorted out but these unexpected problems do occur from time to time.