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Comfort Suites Hanes Mall

2.5 star property
Hotel with 24-hour fitness, near Hanes Mall

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Photo gallery for Comfort Suites Hanes Mall

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Lobby
Free daily buffet breakfast
Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Exterior
In the heart of Winston-Salem’s business district, Comfort Suites Hanes Mall welcomes you with a warm breakfast buffet and convenient amenities like dry cleaning/laundry services. With a 24-hour gym, outdoor pool, and free self parking, this hotel is perfect for both work and play. Guests rave about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Non-smoking
  • Pool
  • Connecting rooms available
  • Gym
  • Laundry facilities

Main amenities (10)

  • Daily housekeeping
  • 24-hour fitness center
  • Seasonal outdoor pool
  • 24-hour business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Laundry service
  • Conference space

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
$95 nightly
The total price is $107
Sep 21 - Sep 22
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 20 - Sep 21
Check availability for tonight Sep 20 - Sep 21

Tomorrow

Sep 21 - Sep 22
Check availability for tomorrow Sep 21 - Sep 22
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(110 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • 324 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(45 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • 324 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade) | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • 324 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(79 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • 324 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • 324 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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8.2 out of 10, Very Good, 1,014 reviews
$71 nightly
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Sep 30 - Oct 1
Total with taxes and fees
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About the neighborhood

Map
200 Capitol Lodging Ct, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 7 min walk - 0.7 km
  • Novant Health Forsyth Medical Center - 2 min drive - 2.7 km
  • Wake Forest University Baptist Medical Center - 6 min drive - 5.3 km
  • Benton Convention Center - 8 min drive - 9.3 km
  • Wake Forest University - 13 min drive - 11.3 km

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 13 min drive
  • Piedmont Triad Intl. Airport (GSO) - 28 min drive
  • High Point Station - 24 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬13 min walk
  • ‪The Cookie House - ‬3 min drive

About this property

Comfort Suites Hanes Mall

Comfort Suites Hanes Mall puts you within a 15-minute drive of Hanes Mall and Wake Forest University. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the seasonal outdoor pool. The comfortable beds and helpful staff get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (947 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Visual fire alarm
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Double sofa bed
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 150.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: USD 2.26 per accommodation, per stay

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 15:
  • Swimming pool

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 23 to September 07

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Comfort Suites Hanes Mall
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Hotel Winston-Salem
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Does Comfort Suites Hanes Mall offer free cancellation for a full refund?

Yes, Comfort Suites Hanes Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Comfort Suites Hanes Mall?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Comfort Suites Hanes Mall?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Comfort Suites Hanes Mall?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Comfort Suites Hanes Mall?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.

What is there to do at Comfort Suites Hanes Mall and nearby?

Comfort Suites Hanes Mall has a seasonal outdoor pool and a 24-hour fitness center.

What's the area around Comfort Suites Hanes Mall like?

Comfort Suites Hanes Mall is located a short 15-minute walk from Hanes Mall. Travelers say this hotel is in a good location.

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Reviews

Comfort Suites Hanes Mall Reviews

8.8

Excellent

8.8

Cleanliness

8.2

Amenities

9.2

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • Breakfast was consistently good with a variety of options and friendly staff. (68 reviews)
  • The property offers a convenient location with many dining options nearby and a good breakfast selection. (16 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Bathroom
Restaurant
Elevator
Shopping
Children

Reviews

10/10 Exceptional

Had a great stay! The staff and building was great!
Carol, 1-night trip

10/10 Exceptional

Excellent stay !!
Clinton, 1-night trip

10/10 Exceptional

The staff was very nice and friendly and the rooms were comfortable!! I enjoyed my stay!
Kimberly, 2-night trip

8/10 Very good

Room was big but a little drab and dark. Bed was comfortable but quite high. Pillows were great, bathroom was fine. Parking was easy.
Elisa, 3-night trip

10/10 Exceptional

I think the workers that work here make this place special. It’s very clean. They’re very welcoming. The beds are nice comfortable.
Barbara, 1-night trip

10/10 Exceptional

Conveniently located, clean rooms, hot breakfast
Lachandra, 1-night trip

10/10 Exceptional

Nice stay
Patrick, 1-night trip

8/10 Very good

The room was nice and clean as well as the bathroom. The staff were very friendly and helpful. The breakfast each morning was very good.
DONNIE, 2-night trip

10/10 Exceptional

Karen was super friendly and helpful upon check in.
Mallory, 1-night trip

8/10 Very good

Nice rooms & comfortable beds. Check in Staff very friendly & helpful. Good coffee!
Gwen, 1-night trip

8/10 Very good

Nice stay

The staff at this hotel was very nice. When I checked in the lady at the front desk was exceptional. The room was spacious and clean. The hotel external view is very outdated so when I first arrive I was really afraid that I wouldn’t be able to stay. All in all it was a pleasant stay and the staff work really hard.
LaDana, 2-night trip

8/10 Very good

nice place to stay .......clean and comfortable...nice complimentary breakfast...helpful staff....
Richard, 4-night trip

10/10 Exceptional

The staff were very accommodating and the facility and room were very clean and neat.
Pamela, 1-night trip

10/10 Exceptional

The staff is very professional. The room was nice and clean
Tyler, 1-night trip

10/10 Exceptional

Clean and comfortable with lots of dining options nearby. I would stay here again.
Lori, 1-night trip

10/10 Exceptional

Nice stay
David, 2-night trip

8/10 Very good

Good sized room and the a/c works great!
patricia, 1-night trip

10/10 Exceptional

Exelente service
Edi, 1-night trip

10/10 Exceptional

Great location
Karon, 1-night trip

10/10 Exceptional

Staff was so friendly!! Impressed with how clean the property is! Would definitely stay again!

8/10 Very good

Very clean looking but smells a little musty. Pool was nice. Room was very clean.
Mary, 1-night trip

10/10 Exceptional

Receptionist very friendly and kind.
Lisa, 3-night trip

8/10 Very good

comfortable and clean room, ice machine broken on third floor, nice breakfast
Catherine, 1-night trip

10/10 Exceptional

The beds were comfy and the room was clean.
Yolanda, 1-night trip

10/10 Exceptional

I recently had a very pleasant stay at this hotel. The accommodations were comfortable and well-maintained. The staff were friendly and attentive to my needs. The amenities offered enhanced my overall experience. I would highly recommend this hotel to other travelers.
Guy D, 2-night trip