See all properties

Comfort Inn & Suites

2.5 star property
West Springfield hotel with indoor pool

Choose dates to view prices

Photo gallery for Comfort Inn & Suites

Indoor pool
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade) | Pillowtop beds, blackout drapes, iron/ironing board, free WiFi
Lobby
Lobby sitting area
Pillowtop beds, blackout drapes, iron/ironing board, free WiFi
Cozy up by the fireplace in the lobby at Comfort Inn & Suites, where modern comforts await. Unwind with a refreshing dip in the indoor pool or indulge in some retail therapy at the gift shop. With free WiFi, helpful staff and RV parking available, this hotel has got you covered.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Connecting rooms available
  • Laundry facilities
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (11)

  • Daily housekeeping
  • Indoor pool
  • Hot tub
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Gift shops/newsstands
  • Free newspapers in the lobby

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is $123
includes taxes & fees
$108 per night
Apr 20 - Apr 21

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade) | Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • 288 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Sofa bed
Private bathroom
  • 288 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Candlewood Suites West Springfield by IHG

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
8.4 out of 10, Very Good, 681 reviews
The price is $101
includes taxes & fees
$88 per night
May 8 - May 9
Candlewood Suites West Springfield by IHG
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
106 Capital Drive, West Springfield, MA, 01089

What's nearby

  • Big E - 5 min drive - 3.5 km
  • Baystate Medical Center - 6 min drive - 5.5 km
  • MassMutual Center - 7 min drive - 7.8 km
  • MGM Springfield - 8 min drive - 7.9 km
  • Naismith Memorial Basketball Hall of Fame - 8 min drive - 8.2 km

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 16 min drive
  • Bradley Intl. Airport (BDL) - 29 min drive
  • Springfield Union Station - 7 min drive
  • Holyoke Station - 18 min drive
  • Northampton Station - 21 min drive

Restaurants

  • ‪Wood-N-Tap - ‬20 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Rumbleseat - ‬6 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Chili's Grill & Bar - ‬12 min walk

About this property

Comfort Inn & Suites

When you stay at Comfort Inn & Suites, you'll be within a 10-minute drive of MassMutual Center and MGM Springfield. You can get a morning swim in at the indoor pool, and the hot tub makes for a relaxing end to the day. Also, Six Flags New England and Naismith Memorial Basketball Hall of Fame are within a short drive. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 75 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • An indoor pool
  • Hot tub

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
State tax ID - C0008023250
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Comfort Inn West Springfield
Comfort West Springfield
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites West Springfield
Comfort Inn & Suites Hotel West Springfield

Frequently asked questions

Does Comfort Inn & Suites offer free cancellation for a full refund?

Yes, Comfort Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Comfort Inn & Suites?

Yes, there's an indoor pool.

Are pets allowed at Comfort Inn & Suites?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Comfort Inn & Suites?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Comfort Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

Is there an onsite casino at Comfort Inn & Suites?

No, this hotel doesn't have a casino, but MGM Springfield (8-min drive) is nearby.

What is there to do at Comfort Inn & Suites and nearby?

Comfort Inn & Suites has an indoor pool and a hot tub.

What's the area around Comfort Inn & Suites like?

Comfort Inn & Suites is a short 1-minute walk from Olympia Ice Center and 16 minutes' walk from Connecticut River.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Comfort Inn & Suites Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Shower
Hot Tub
Clean room
Children
Store
Highways

Reviews

10/10 Exceptional

Valentine's weekend
It was a Valentine's weekend visit.
1-night trip

8/10 Very good

Nice rooms
Gavin, 1-night trip

10/10 Exceptional

Great place
Rosa, 1-night trip

4/10 Fair

Meh….
The hotel is dirty and falling apart. The hot tub was broken which was one of the main reasons we chose this hotel. I would not stay here again.
Amy, 1-night trip

8/10 Very good

Good hotel to stay
Daniel, 2-night trip

8/10 Very good

Nice quiet location, easily accessible to shopping and dining.
Jan, 5-night trip

10/10 Exceptional

The Jacuzzi is the best one ive been in. Hot, strong jets, clean
Gavin, 1-night trip

10/10 Exceptional

Conveniently located off 91 ! Would stay there again
Wendy, 1-night trip

10/10 Exceptional

The staff at check in and for morning breakfast were friendly and wonderful.
Deirdre, 2-night trip

10/10 Exceptional

The staff was fantastic! Fitness room was clean and fresh, breakfast was well managed and fully stocked!
Peter, 1-night trip

8/10 Very good

Staff was friendly , beds were comfy . Great hotel
Kathleen, 7-night trip

8/10 Very good

Breakfast was better than most motel offerings.
JAMES M, 2-night trip

10/10 Exceptional

Good place for our weekend trip
Xavier, 2-night trip

2/10 Poor

The phone where not working in the room the sink was clogged the shower head was filled with mildew the fridge in the unit smelled up the entire room the menu were sticky the bedding was stained. There was a fight between two room 201 and 205 between. The hours of 1 am to 3 am, I got no sleep. I am requesting a refund or another stay at another hotel.
yesenia, 1-night trip

10/10 Exceptional

Nice
Rosa, 1-night trip

10/10 Exceptional

Everything was very nice
Alex, 2-night trip

10/10 Exceptional

👍
Reginald, 1-night trip

10/10 Exceptional

I liked that we had a very pleasant stay. I wish that it could’ve been longer so that we could’ve used the pool though. I was impressed with the staff and how committed they were to doing a good job!
Lisa, 1-night trip

6/10 Good

Hot tub
Shaneice, 4-night trip

10/10 Exceptional

Our second time staying here. Close to springfield great restaurants around the area as well. The staff is very friendly and helpful.
Richard, 3-night trip

10/10 Exceptional

Good for a quick night stay
Brian, 1-night trip

10/10 Exceptional

The hotel was clean and the breakfast was excellent.
Angela, 1-night trip

10/10 Exceptional

Great place and clean will be back
Daniel, 1-night trip

8/10 Very good

Quiet location
DANIEL, 2-night trip

4/10 Fair

Not The Greatest Stay
There were dry wall patches on the ceiling, you could barely walk between the bed and dresser/cabinet, hallway carpet and elevator floor was nasty, pool burned ears and nose, someone stood at the breakfast area door and watched everyone eat like a creep. Night check in people were nice.
Courtney, 1-night trip