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Novotel Queenstown Lakeside

4.0 star property
Mountain hotel in Queenstown with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Novotel Queenstown Lakeside

Golf
Private spa tub
View from room
Bar (on property)
1 bedroom, minibar, in-room safe, desk
In the heart of Queenstown City Centre, Novotel Queenstown Lakeside offers an upscale eco-certified haven. Enjoy a rejuvenating soak in the spa tub, then savor breakfast at Elements or grab a drink at the bar. Cycling enthusiasts will love exploring nearby trails while others can unwind in the garden or stay active with gym access and bike rentals.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Gym
  • Bar
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Ski passes
  • Fitness center
  • Valet parking
  • Hot tub
  • 24-hour room service
  • In-room childcare
  • Business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
$157 nightly
The total price is $180
Sep 2 - Sep 3
Total includes taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Lakeside

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Lakeside

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Bathrobes
  • 280 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(20 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Hair dryer
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(55 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Hair dryer
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Lakeside

Double Room, 2 Double Beds, Lakeside | 1 bedroom, minibar, in-room safe, desk

Double Room, 2 Double Beds, Lakeside

8.4 out of 10
Very good
(9 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Bathrobes
  • 280 sq ft
  • Partial lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, View

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 2 Double Beds, View

8.6 out of 10
Excellent
(18 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Hair dryer
  • 291 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(9 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Hair dryer
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, View

8.4 out of 10
Very good
(17 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Hair dryer
  • 291 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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  • Parking available
  • Free WiFi
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9.2 out of 10, Wonderful, 1,008 reviews
The price is $167
$145 nightly
$167 total
Total includes taxes and fees
Sep 2 - Sep 3
Holiday Inn Express And Suites Queenstown by IHG
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About the neighborhood

Map
Corner of Earl and Marine Parade, Queenstown, 9348

What's nearby

  • Queenstown Mall - 2 min walk - 0.2 km
  • Queenstown Beach - 2 min walk - 0.2 km
  • Queenstown Gardens - 3 min walk - 0.3 km
  • TSS Earnslaw Steamship - 5 min walk - 0.5 km
  • Skyline Queenstown - 10 min walk - 0.9 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 13 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cookie Time - ‬3 min walk
  • ‪Patagonia Chocolates - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Rata - ‬4 min walk

About this property

Novotel Queenstown Lakeside

When visiting Queenstown, Novotel Queenstown Lakeside is a great choice to consider. Guests can visit the fitness center for a workout or grab a bite to eat at Elements, which serves breakfast and dinner. A bar/lounge, a hot tub, and a garden are other highlights at this eco-certified hotel. The helpful staff and breakfast get great marks from fellow travelers.

Languages

Chinese (Mandarin), Czech, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 273 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 5:30 AM
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (NZD 50 per night; includes in/out privileges)
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Offsite parking within 164 ft (NZD 45 per night); discounts available
DONE

Other information

    • Designated smoking areas (fines apply)
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Ski passes
  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting room
  • Conference space (646 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Bike storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1987
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • Fitness center
  • Bicycle parking
  • Hot tub
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 21-inch LCD TV
  • Satellite TV channels
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 50+ Mbps) and free wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Elements - This restaurant serves breakfast and dinner. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 37 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 percent

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Valet parking costs NZD 50 per night with in/out privileges
  • Parking is available nearby and costs NZD 45 per night (164 ft away)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Lakeside Novotel
Lakeside Novotel Queenstown
Novotel Lakeside
Novotel Lakeside Hotel
Novotel Lakeside Hotel Queenstown
Novotel Lakeside Queenstown
Novotel Queenstown
Novotel Queenstown Lakeside
Queenstown Lakeside
Queenstown Novotel
Novotel Gardens Queenstown
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Queenstown
Novotel Queenstown Lakeside Hotel Queenstown

Frequently asked questions

Does Novotel Queenstown Lakeside offer free cancellation for a full refund?

Yes, Novotel Queenstown Lakeside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Novotel Queenstown Lakeside?

Sorry, pets aren't allowed.

Is parking offered on site at Novotel Queenstown Lakeside?

Yes. Valet parking costs NZD 50 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Novotel Queenstown Lakeside?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Novotel Queenstown Lakeside?

No, this hotel doesn't have a casino, but Skycity Queenstown Casino (4-min walk) and SKYCITY Wharf Casino (6-min walk) are both nearby.

What is there to do at Novotel Queenstown Lakeside and nearby?

Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming, ecotours, and segway rentals. Relax in the hot tub or enjoy the use of other amenities, which include a fitness center and a picnic area. Novotel Queenstown Lakeside also has a garden.

Are there restaurants at or near Novotel Queenstown Lakeside?

Yes, there's an onsite restaurant, Elements.

Does Novotel Queenstown Lakeside have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Novotel Queenstown Lakeside like?

Novotel Queenstown Lakeside is located near Queenstown Beach in Queenstown City Centre, a short 1-minute walk from Lake Wakatipu and 3 minutes' walk from Queenstown Mall. Travelers say the area is walkable and ideal for skiing.

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Novotel Queenstown Lakeside Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Restaurant
Towns
Lake
Breakfast
Bathroom
Bed
View

What guests liked

  • Breakfast was described as tasty, plentiful, and having a great selection with many options to cater to different tastes. (20 reviews)
  • Variety and quality of food in the restaurant was good. (4 reviews)
  • The spa facilities were modern, good, and brilliant, setting guests up for a great day. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

The property is in a great spot. Easy to walk to restaurants, cafes and shopping. Staff always accommodating if you needed anything.
Gregory, 9-night trip

10/10 Excellent

Hotel location is excellent, shops around there. The room is clean and well decorated
Yue, 2-night trip

8/10 Good

Excellent location, easy short walk to everything Queenstown has to offer. Close to the bus for the slopes. Comfortable and large beds. Only negative was the daily cleaning was not up to standards, rubbish was not removed from the bins etc. The hotel should focus on this,
Nayyera, 7-night trip

8/10 Good

Thank you so much for an amazing stay! This property was clean, the bed was comfy, and it is in such a great location - very walkable and close to all the main transportation. The only downside was that the heater in my room didn’t work - however, maintenance was very prompt in attempting to fix this! Whilst it was cold in the room, the sheets were very warm and perfect for the winter season. I’ll definitely want to stay with Novotel again!
Olivia, 2-night trip

8/10 Good

Really nice hotel, but the age of the hotel shows in the rooms and bathrooms.
Randall, 1-night trip

10/10 Excellent

Nice place
Geoffrey, 1-night trip

2/10 Terrible

Very old facilities, hardly no soundproof between rooms but charged at really high price, customer service not good, few staff is normal but most staff can be very curt and impatient. Can get much better customer service and newer hotel facilities elsewhere at cheaper price. Only benefit is it's convenient location near central.
Jacqueline, 1-night trip

10/10 Excellent

Amazing Hotel must stay

Beautiful hotel right downtown Queenstown with stunning lake views. Highly recommended this hotel and staff was amazing and so friendly.
Mary, 4-night trip

10/10 Excellent

You can’t beat the location of this hotel!
David, 7-night trip

10/10 Excellent

Wry nice rooms, great breakfast, lakeside and right in town.
Chris, 2-night trip

10/10 Excellent

Mint scenary
Ethan, 1-night trip

6/10 Okay

Nothing special about the property aside from proximity to the city. Room was very average for 250+ a night
Evan, 2-night trip

10/10 Excellent

Fantastic location and accommodating staff
Gayle, 2-night trip

10/10 Excellent

Found the staff very helpful, excellent location. Central to the town.
Patrick Joseph O, 2-night trip

8/10 Good

Property is clean and well maintained, rooms are a bit tired and showing age. Especially bathrooms with shower over a bathtub and shower curtain bit outdated. There was only a twin room available and it was waste of space for only 2 of us. Weird no hotel info or menu left in room, had to read qr code for inroom dining and find out from asking where facilities were and timing. Location is excellent and has good access to main streets, no hills to navigage. Staff are nice and helpful pity guests couldnt be same with thise with infants allowing them to make a mess at breakfast, didnt realise parents dont care about kids and let them throw food everywhere. Poor staff cleaning floors but they done well. Id stay here again for the location.
Kenneth Robert, 8-night trip

10/10 Excellent

Great location and great facility
Rexie, 3-night trip

8/10 Good

Relaxing Holiday

Fabulous location in Queenstown, close to town central and many attractions. Restaurants and bars within walking distance, plus plenty of shopping. Meals at hotel on high cost side, but plenty of choices around the area with different cuisines. Room on small side and unfortunately my stay, road works right outside my room started 7am each morning.
Kay, 3-night trip

8/10 Good

Dated hotel but in a great location
myles, 3-night trip

10/10 Excellent

The location of this hotel made it very easy to be in town.
Rebecca, 2-night trip

10/10 Excellent

Great location.
Fisun, 2-night trip

6/10 Okay

Hotel is ok but nothing special. Service could improved with regard to explanation of hotel amenities.
Sebastian, 2-night trip

10/10 Excellent

Excellent hotel. Clean, quiet, spacious rooms. Very convenient location in Queensland.
Sandra, 1-night trip

6/10 Okay

Amazing location and great to be able to upgrade our room. However our upgraded room did not have a functional extractor fan in the bathroom which resulted in all our toiletries getting wet in the bathroom and once the bathroom door opened steamed up the whole room. Was not ideal…. Mentioned this at checkout and just got an apology but would have been nicer if the room upgrade charge of $40 was waived.
Angela, 1-night trip

10/10 Excellent

Excellent location!!!!
Enrique, 2-night trip

10/10 Excellent

Very convenient location, especially for less-mobile family members. Hotel had everything you need and their staff were very quick to help your every requirement if you wanted to book activities. Very safe location (you can park your car outside for free between 6pm-9am and it is very safe). Great bar with lots of activity and excellent buffet for breakfast and menu for dinner. Would definitely stay again.
Nicola, 3-night trip