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Aparthotel

Haven

4.0 star property
Aparthotel with outdoor pool, near Santafé Mall

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Photo gallery for Haven

Lobby
Outdoor pool, open 8:00 AM to 7:00 PM, sun loungers
Room with jacuzzi on the balcony | Balcony view
4-Bedroom apartment with private pool | Living area | 43-inch flat-screen TV with cable channels, TV
4-Bedroom apartment with private pool | Living area | 43-inch flat-screen TV with cable channels, TV
Nestled in the heart of El Poblado, Haven offers a tranquil retreat with a free breakfast buffet and stunning views from the terrace. Unwind at the outdoor pool or sip coffee at the cafe while enjoying high-speed WiFi. With concierge services, luggage storage, and helpful staff nearby guests can relax.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • 37 smoke-free apartments
  • Daily housekeeping
  • Outdoor pool
  • Bar/lounge
  • 24-hour room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Self-serve laundry

Feel at home (6)

  • 4 bedrooms
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
$111 nightly
The total price is $111
Aug 21 - Aug 22

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for 3 connected bedroom unit with jacuzzi and balcony

3 connected bedroom unit with jacuzzi and balcony | 4 bedrooms, in-room safe, individually decorated, individually furnished

3 connected bedroom unit with jacuzzi and balcony

Highlights

Balcony
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
3 bedrooms
3 bathrooms
  • 1130 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Double room plus

Double room plus | 4 bedrooms, in-room safe, individually decorated, individually furnished

Double room plus

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
4 bedrooms
Hair dryer
Private bathroom
Rainfall showerhead
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Budget Room

Budget Room | 4 bedrooms, in-room safe, individually decorated, individually furnished

Budget Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
4 bedrooms
Hair dryer
Private bathroom
Rainfall showerhead
  • 137 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with balcony

Room with balcony | 4 bedrooms, in-room safe, individually decorated, individually furnished

Room with balcony

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
4 bedrooms
Hair dryer
Private bathroom
Rainfall showerhead
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with small living room

Room with small living room | 4 bedrooms, in-room safe, individually decorated, individually furnished

Room with small living room

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
4 bedrooms
Hair dryer
Private bathroom
Rainfall showerhead
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2-Bedroom apartment with 2 jacuzzis

2-Bedroom apartment with 2 jacuzzis | 4 bedrooms, in-room safe, individually decorated, individually furnished

2-Bedroom apartment with 2 jacuzzis

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
2 bedrooms
  • 592 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite with jacuzzi

Suite with jacuzzi | 4 bedrooms, in-room safe, individually decorated, individually furnished

Suite with jacuzzi

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
4 bedrooms
Hair dryer
Private bathroom
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with jacuzzi and balcony

Room with jacuzzi and balcony | 4 bedrooms, in-room safe, individually decorated, individually furnished

Room with jacuzzi and balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
4 bedrooms
Hair dryer
  • 178 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with jacuzzi

Room with jacuzzi | Private spa tub

Room with jacuzzi

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
4 bedrooms
Hair dryer
Private bathroom
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for 3-Bedroom apartment with jacuzzi on the balcony

3-Bedroom apartment with jacuzzi on the balcony | Private spa tub

3-Bedroom apartment with jacuzzi on the balcony

Highlights

Balcony
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • 1130 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for 4-Bedroom penthouse with jacuzzi

4-Bedroom penthouse with jacuzzi | Living area | 43-inch flat-screen TV with cable channels, TV

4-Bedroom penthouse with jacuzzi

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
4 bedrooms
  • 1238 sq ft
  • 4 bedrooms
  • City view
  • Sleeps 8
  • 4 Queen Beds

View all photos for 4-bedroom penthouse with jacuzzi on the balcony

4-bedroom penthouse with jacuzzi on the balcony | 4 bedrooms, in-room safe, individually decorated, individually furnished

4-bedroom penthouse with jacuzzi on the balcony

Highlights

Balcony
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • 1238 sq ft
  • 4 bedrooms
  • City view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Small suite with jacuzzi

Small suite with jacuzzi | Private spa tub

Small suite with jacuzzi

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
4 bedrooms
Hair dryer
Private bathroom
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2-Bedroom apartment with jacuzzi on the balcony

2-Bedroom apartment with jacuzzi on the balcony | 4 bedrooms, in-room safe, individually decorated, individually furnished

2-Bedroom apartment with jacuzzi on the balcony

Highlights

Balcony
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • 592 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 4-Bedroom apartment with private pool

4-Bedroom apartment with private pool | Living area | 43-inch flat-screen TV with cable channels, TV

4-Bedroom apartment with private pool

Highlights

Individually furnished
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • 1561 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for Room with jacuzzi on the balcony

Room with jacuzzi on the balcony | Balcony

Room with jacuzzi on the balcony

Highlights

Balcony
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Flat-screen TV
4 bedrooms
Hair dryer
  • 178 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double room

Double room | 4 bedrooms, in-room safe, individually decorated, individually furnished

Double room

7.0 out of 10
Good
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
4 bedrooms
Hair dryer
Private bathroom
Rainfall showerhead
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Calle 10A #36-29, Medellín, Antioquia, 050021

What's nearby

  • Lleras Park - 2 min walk - 0.2 km
  • Poblado Park - 7 min walk - 0.6 km
  • Medellín Clinic - El Poblado - 10 min walk - 0.8 km
  • El Tesoro Shopping Park - 19 min walk - 1.7 km
  • Santafé Mall - 2 min drive - 2.2 km

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 33 min drive
  • Poblado Station - 18 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Crepes & Waffles - ‬1 min walk
  • ‪Pergamino Café - ‬2 min walk
  • ‪Carmen - ‬1 min walk
  • ‪Bar Chiquita - ‬1 min walk
  • ‪Egeo - ‬1 min walk

About this property

Haven

When you stay at Haven, you'll be in a great location, within just a 10-minute walk of Lleras Park and Poblado Park. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. There's a terrace, and apartments offer 24-hour room service and flat-screen TVs. Fellow travelers say great things about the helpful staff and location.

Languages

English, Spanish

At a glance

DONE

Property size

    • 37 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) not allowed
    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Restaurants on site

  • 360
  • Swing

Dining

  • Free buffet breakfast available 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Soap
  • Toilet paper
  • Shampoo
  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable service

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Phone
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • 24-hour front desk
  • Free local calls

Location highlights

  • In the entertainment district
  • Near a health or beauty spa

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system

General

  • 37 rooms
  • Individually decorated
  • Individually furnished
  • Property does not allow children

Special features

Dining

360 - Onsite rooftop bar.
Swing - Onsite lobby lounge. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 200 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • There is an administrative fee of USD 0 per stay

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Haven Medellín
Haven Aparthotel
Haven Aparthotel Medellín

Frequently asked questions

Does Haven offer free cancellation for a full refund?

Yes, Haven does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Haven?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.

Are pets allowed at Haven?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Haven?

Sorry, there's no onsite parking at Haven.

Is airport shuttle service offered by Haven?

Yes, an airport shuttle is available. The charge is USD 35 per vehicle one-way.

What are the check-in and check-out times at Haven?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Haven and nearby?

Haven has an outdoor pool.

What's the area around Haven like?

Haven is a short 3-minute walk from Lleras Park and 7 minutes' walk from Poblado Park. Travelers love the aparthotel's prime location.

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Haven Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Restaurant
View
Bar
Port
Bed
Rooftops

What guests liked

  • Breakfast was consistently great with many options and attentive staff. (10 reviews)
  • The property's location offers easy access to a wide variety of restaurants and dining options. (5 reviews)
  • The rooftop pool was a highlight, clean and comfortable with great views. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

They were very welcoming ..took care of all my needs
christian, 10-night trip

10/10 Excellent

Great service and nearby to everything.
Jason, 3-night trip

10/10 Excellent

It was a nice property and convenient to everything.
Patrick B, 3-night trip

10/10 Excellent

Has the best guest policy of any Colombia hotel I have stayed at.
Eric, 3-night trip

8/10 Good

I liked the design of the hotel. The roof top pool, bar and restaurant was nice. I wasn't a big fan of the floors in the rooms. Everything else was nice.
Charlotte, 1-night trip

10/10 Excellent

Perfect location!
Gerson, 3-night trip

10/10 Excellent

exelent place to stay i will back
Felix, 4-night trip

8/10 Good

Other than the elevator not working a couple of times and i had to walk to the 7th floor a couple of times before they fixed it, it was a cool spot.
Marlon william, 4-night trip

8/10 Good

Biggest Issue is the 11 story tiny tower has only 1 Elevator for staff and guests. Long wait
Reza, 2-night trip

8/10 Good

Second time staying at the Haven. First time was phenomenal. This time around, the elevator was out of commission for almost two half days. A true inconvenience especially when your room is in the 8th floor. Staff is always good and on it.
Gerson Alejandro, 5-night trip

10/10 Excellent

Very clean And in the center of the city
Harold, 4-night trip

10/10 Excellent

I always have a great stay at Haven. Everyone is always really nice to me.
Aaron, 4-night trip

8/10 Good

The location is great and you can walk to alot of different restaurants and nightclubs.
Mauricio, 5-night trip

10/10 Excellent

Always awesome stay at Haven!!
Aaron, 5-night trip

10/10 Excellent

I loved it. Only thing is the elevator is kind of slow.
Michael, 3-night trip

10/10 Excellent

Front desk is very professional & Staff was like family. FOOD was also delicious 😋
Melvin, 7-night trip

10/10 Excellent

Great customer service
tracy, 6-night trip

10/10 Excellent

I enjoyed the rooftop bar and pool. The food and staff was great.
Larry, 3-night trip

10/10 Excellent

Nicely appointed accommodation in the middle of a highly popular tourist spot.
Jeffrey, 4-night trip

10/10 Excellent

Very clean and modern room. Nice view of city at breakfast on 11th floor. Hotel staff charming and friendly.
John, 1-night trip

10/10 Excellent

The rooftop pool is the place to be. Had an amazing time from day one. Great location. My room was very quiet. Hotel is very secure and social. Note: If you book a Double Plus room for the little extra space, you think you will get a small couch area. Apparently those rooms do not have a balcony, no big deal. But they also have balcony rooms without the couch area which look like regular Double rooms. They really should create a new category for Double Balcony rooms so people can book what they want. Check in was very difficult because they were trying to convince me that my Plus room wasn't supposed to have a couch or the extra little space. They eventually switched reservations and gave me a Plus room with a couch instead of a balcony. Very happy after that.
Edwin, 3-night trip

10/10 Excellent

Great staff
Michael, 1-night trip

6/10 Okay

Trip to Medellin

It was comfortable Hotel in the top area of medellin.
morris, 3-night trip

10/10 Excellent

Love this hotel
3-night trip

8/10 Good

Great experience overall, friendly staff who are very accommodating. Only one elevator to service eleven floors and about 37 rooms so be prepared to wait a few minutes if you're trying to get the lift. Breakfast buffet was really good.Nice selection of breakfast items. There's a mini-bar in the room, and the staff will check the mini-bar Before & After check-in and check out. So that'll add some time onto your. departure.
Mark, 3-night trip