Madison Plaza Townsville, near Castle Hill, offers a warm welcome with laundry facilities and in-room WiFi. Guests appreciate the helpful staff and can enjoy the convenience of luggage storage, a vending machine, and an elevator.
Reviews
7.27.2 out of 10
Good
Popular amenities
Parking available
24/7 front desk
Non-smoking
Laundry facilities
Air conditioning
Free WiFi
Main amenities (8)
Housekeeping (on request)
Near the beach
24-hour front desk
Vending machine
Self-serve laundry
Luggage storage
TV in a common area
Banquet hall
Feel at home (6)
Cribs/infant beds (surcharge)
Refrigerator
Television
Laundry facilities
DVD player
Elevator
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Business Room (Shower over Bath)
Business Room (Shower over Bath)
8.08.0 out of 10
Very good
42 reviews
(42 reviews)
Highlights
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Iron/ironing board
291 sq ft
Sleeps 2
1 Queen Bed
View all photos for Executive Family Suite
Executive Family Suite
7.07.0 out of 10
Good
19 reviews
(19 reviews)
Highlights
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Electric kettle
Iron/ironing board
Mobile key entry
602 sq ft
1 bedroom
Sleeps 5
1 Queen Bed and 2 Twin Beds
View all photos for Executive Studio Suite, 1 King Bed
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
What's nearby
Castle Hill - 5 min walk - 0.5 km
Queensland Country Bank Stadium - 11 min walk - 1.0 km
The Strand Beach - 15 min walk - 1.3 km
Magnetic Island Ferry Terminal - 18 min walk - 1.6 km
Townsville Entertainment & Convention Centre - 3 min drive - 2.2 km
Getting around
Townsville, QLD (TSV) - 7 min drive
Townsville Station - 22 min walk
Restaurants
McDonald's - 2 min walk
Cowboys Leagues Club - 3 min walk
Victoria Bridge - 4 min walk
City Lane & City Arcade - 2 min walk
The TapHouse Townsville - 3 min walk
About this property
Madison Plaza Townsville
Madison Plaza Townsville puts you just a 5-minute drive from Magnetic Island Ferry Terminal. The helpful staff and location get good marks from fellow travelers.
Languages
English
At a glance
DONE
Hotel size
93 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking limited
Offsite parking within 1312 ft (AUD 15 per night)
DONE
Other information
Smoke-free property
Property amenities
What to do
Beach nearby
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
1 building/tower
Television in common areas
Banquet hall
Traditional architecture
Accessibility
Elevator
Room amenities
Be entertained
DVD player
LCD television
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Iron/ironing board
Sleep well
Crib/infant bed (surcharge)
Bed sheets provided
Freshen up
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
Free tea bags/instant coffee
More
Housekeeping (on request)
Mobile key entry
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for AUD 10.0 per night
Rollaway beds are available for AUD 25.0 per day
Parking
Parking is available nearby and costs AUD 15 per night (1312 ft away)
Policies
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Also known as
Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville
Frequently asked questions
Does Madison Plaza Townsville offer free cancellation for a full refund?
Yes, Madison Plaza Townsville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Madison Plaza Townsville?
Sorry, pets aren't allowed.
Is parking offered on site at Madison Plaza Townsville?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Madison Plaza Townsville?
Check-in start time: 2:00 PM; Check-in end time: 12:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in is available.
What is there to do at Madison Plaza Townsville and nearby?
Recommended spots to visit include Catholic Diocese of Townsville (5-min walk) and Castle Hill (6-min walk), along with Queens Gardens (1.2 mi) and Townsville Entertainment & Convention Centre (1.2 mi).
What's the area around Madison Plaza Townsville like?
Madison Plaza Townsville is a short 7-minute drive from Townsville, QLD (TSV) and 17 minutes' walk from Magnetic Island Ferry Terminal. Travelers say the area is walkable and good for shopping.
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Madison Plaza Townsville Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.8/10
Staff & service
6.6/10
Amenities
6.4/10
Property conditions & facilities
6.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Parking
Bed
Lobby
Value
Cities
Elevator
Weather
Reviews
2/10 Terrible
Jul 25, 2025
Good location
Karen
Karen, 5-night trip
8/10 Good
Jul 29, 2025
Older style property in a convenient location. Staff were friendly.
Jason Scott
Jason Scott, 4-night trip
10/10 Excellent
Jun 7, 2025
It is always a pleasure to stay there
Jamie
Jamie, 1-night trip
10/10 Excellent
May 20, 2025
It is always a pleasure to stay there
Jamie
Jamie, 1-night trip
6/10 Okay
Jul 20, 2025
Few minutes walk to other properties for car park
Roger
Roger, 1-night trip
6/10 Okay
Jun 8, 2025
Good location
Mark
Mark, 1-night trip
10/10 Excellent
Jun 5, 2025
I always love it there
Jamie
Jamie, 1-night trip
10/10 Excellent
Apr 18, 2025
Lovly place to stay and the reception stuff were so nice
Bonnie
Bonnie, 2-night trip
2/10 Terrible
Aug 4, 2025
10 mins after i checked in i checked out. Rooms were anything like the photos.
Upon checkin i waiting 30min as the front desk was unattended
Damien
Damien, 1-night trip
8/10 Good
Jun 14, 2025
Great location in middle of town, dated facilities. In saying that it was clean and the staff where great.
Nicholas
Nicholas, 1-night trip
10/10 Excellent
May 6, 2025
I've stayed here a few times always friendly staff rooms are comfortable and clean and having the customer carpark right next to the police station is comforting
Carl
Carl, 1-night trip
10/10 Excellent
Aug 4, 2025
I booked at 730 am for tonight, by 1pm was in the ED ( not on hotel grounds) and will have a joint replaced tomorrow.
A lovely reception lady took my call and with empathy will see if I can get a room credit or refund.
Can't really ask for more-thankyou
mark
mark, 1-night trip
10/10 Excellent
Feb 23, 2025
Good position, friendly staff.
Antonina
Antonina, 2-night trip
10/10 Excellent
Mar 31, 2025
Excellent value for money. Very close shops and restaurants.
Rebecca
Rebecca, 1-night trip
6/10 Okay
Mar 14, 2025
The room ok and staff were very friendly.
Karlo
Karlo, 2-night trip
8/10 Good
May 7, 2025
Good for a short stay. Out of hotel's control but homeless and vomit on footpath out front lets it down. Good bed.
DAVID
DAVID, 1-night trip
10/10 Excellent
Jun 24, 2025
The staff were efficient and friendly. My room was nice and clean, although it wasn't fancy and in need of a face lift, like myself. It was very comfortable and quiet on the top floor so slept like a baby. My 2nd visit at the Madison Plaza and i would stay there again when visiting my son as it's in a perfect location to get around with the 50 cent bus fares, also priced well if you're just looking for somewhere clean to place your head down at night.
Ursula
Ursula, 2-night trip
10/10 Excellent
Mar 12, 2025
The staff are amazing
Nicole
Nicole, 1-night trip
10/10 Excellent
Dec 5, 2024
Father stayed there and enjoyed his stay
Gebbie
Gebbie, 1-night trip
8/10 Good
Jan 8, 2025
Great price, great location
Jason
Jason, 16-night trip
10/10 Excellent
Apr 10, 2025
I want to work on there
Ryo
Ryo, 7-night trip
10/10 Excellent
Jan 2, 2025
Was a really nice stay. Would recommend to family and friends
Jamie
Jamie, 5-night trip
6/10 Okay
Apr 27, 2025
Overnight at Madison Plaza Townsville
Very average room for the price. have stayed there before and things are no better than last time.
Brian
Brian, 1-night trip
8/10 Good
Jan 28, 2025
Good location
Kevin
Kevin, 1-night trip
2/10 Terrible
Jun 18, 2025
I wasnt able to stay there so i couldnt get my money back