East Forest is home to The Independence Inn Charlotte/Matthews Hotel, where you can enjoy a free breakfast buffet, dry cleaning services and stay active at the 24-hour gym. With in-room WiFi, luggage storage and multilingual staff on hand you'll feel right at home.
Popular amenities
Connecting rooms available
Non-smoking
Free parking
Gym
Laundry facilities
Main amenities (12)
Daily housekeeping
24-hour fitness center
Business center
24-hour front desk
Computer station
Front-desk safe
ATM/banking services
Vending machine
Laundry service
Self-serve laundry
Multilingual staff
Luggage storage
Feel at home (6)
Children stay free
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
The current price is $89
$89
includes taxes & fees
$77 per night
Apr 21 - Apr 22
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave
Standard Room, 2 Double Beds, Refrigerator & Microwave
Highlights
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Designer toiletries
Deep soaking bathtub
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking
Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Designer toiletries
Deep soaking bathtub
Sleeps 2
1 King Bed
View all photos for Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Highlights
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Designer toiletries
Deep soaking bathtub
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Novant Health Matthews Medical Center - 5 min drive - 4.2 km
Sportsplex at Matthews - 7 min drive - 5.6 km
Bojangles' Coliseum - 10 min drive - 11.1 km
Spectrum Center - 13 min drive - 15.0 km
SouthPark Mall - 15 min drive - 13.5 km
Getting around
Charlotte-Douglas Intl. Airport (CLT) - 24 min drive
Concord, NC (USA-Concord Regional) - 35 min drive
Charlotte Station - 17 min drive
Restaurants
McDonald's - 3 min drive
McDonald's - 3 min drive
Cookout - 16 min walk
Cracker Barrel - 2 min drive
Zaxby's - 16 min walk
About this property
The Independence Inn Charlotte/Matthews Hotel
When you stay at The Independence Inn Charlotte/Matthews Hotel, you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. Guests can enjoy the 24-hour fitness center, and hiking/biking trails, kayaking, and water skiing are nearby. Also, Bank of America Stadium and Bojangles' Coliseum are within a short drive. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
93 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:00 AM
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Water skiing nearby
Scooter/moped rentals nearby
Working away
Business center
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Well-lit path to entrance
Room amenities
Be entertained
LCD television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Charlotte
Best Western Charlotte Matthews
Best Western Charlotte Matthews Hotel
Best Western Matthews
Best Western Plus Charlotte
Best Western Plus Charlotte/Matthews
Best Western Plus Charlotte/Matthews Charlotte
Best Western Plus Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel Charlotte
Charlotte Best Western
Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel
The Independence Inn Charlotte/Matthews Hotel Hotel
The Independence Inn Charlotte/Matthews Hotel Charlotte
The Independence Inn Charlotte/Matthews Hotel Hotel Charlotte
Frequently asked questions
Are pets allowed at The Independence Inn Charlotte/Matthews Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Independence Inn Charlotte/Matthews Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Independence Inn Charlotte/Matthews Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out is available.
What is there to do at The Independence Inn Charlotte/Matthews Hotel and nearby?
Have fun with activities like cycling, hiking, and horseback riding, and practice your swing at the nearby golf course. The Independence Inn Charlotte/Matthews Hotel also has a 24-hour fitness center.
Does The Independence Inn Charlotte/Matthews Hotel have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
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The Independence Inn Charlotte/Matthews Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Apr 4, 2025
It was very nice as well as the workers I love staying there
Ella
Ella, 1-night trip
10/10 Exceptional
Apr 7, 2025
The staff was very friendly with us. The only thing that I did not like is that our key cards kept deactivating even without having them near our cell phones.
Annette
Annette, 1-night trip
10/10 Exceptional
Jan 26, 2025
Loved the employees!
Comfortable rooms and great service! The employees was very nice and quick!
Verified traveler
1-night trip
8/10 Very good
Jan 1, 2025
Overall a good spot for the price.
Preston
Preston, 1-night trip
10/10 Exceptional
Mar 25, 2025
Front desk guys very professional/courteous/helpful. Seems to be a high traffic on right side with women getting in and out of cars and food containers scattered about on the ground. Being from the area originally and have stayed there for over 30 years, seems kinda sad this is tolerated.
Derek
Derek, 1-night trip
10/10 Exceptional
Mar 11, 2025
Perfect price for purpose intended
Quick trip to town to drop family member off at the Airport. Price was great for the purpose that we needed it. No problems. Would definitely recommend.
Angela
Angela, 1-night trip
10/10 Exceptional
Dec 20, 2024
Weekend Getaway
Our stay was amazing! The hotel was very clean and the staff friendly and eager to help. We only stayed 2 nights but it was worth it. We will be staying again!!
Tammie
Tammie, 2-night trip
10/10 Exceptional
Dec 30, 2024
Great Service
Nice hotel and employees.
Julius
Julius, 1-night trip
8/10 Very good
Feb 6, 2025
Just good
Its good for a last minute pick...the plus was the chills right by it
Sharese
Sharese, 1-night trip
4/10 Fair
Mar 26, 2025
Poor
Not well maintained!! Room is stinky!! Felt not very safe !!
Prudvi
Prudvi, 1-night trip
10/10 Exceptional
Nov 17, 2024
Nice clean property!!
Krystal
Krystal, 1-night trip
4/10 Fair
Apr 9, 2025
I've stayed in worse
When we checked in we had to wait while the employee was fixing issues- which is fine in itself- but then we found stains on our sheets and our mini fridge did not work. When asked to just swap these items we were told it would be done and wasn't which caused our food to go bad. They ended up swapping us to a new room which the bed in was pretty awful. Paint was falling off the walls and the wifi was barely useble. The guy at the desk on the afternoons was great and breakfast (and the breakfast attendant) was good as well.
Verified traveler
4-night trip
10/10 Exceptional
Jan 1, 2025
Quiet
Came to bring in the new year at Carowinds. Haven't been there in many years. It was very nice. The hotel room was nice clean and comfortable
TRACEY
TRACEY, 1-night trip
2/10 Poor
Mar 10, 2025
Very poor
Very poor conditions had to change rooms 3 times shower didnt work properly
Natasha
Natasha, 2-night trip
10/10 Exceptional
Jun 17, 2024
Clean room, friendly staff & nice breakfast
David
David, 1-night trip
6/10 Good
Jan 19, 2025
Weekend trip
Hotel was okay. Could use some updates in bathrooms. The mini fridge never got cold. Breakfast was below mediocre and did not continue to eat. Otherwise not bad for the price for a quick stay
Robert
Robert, 1-night trip
10/10 Exceptional
Jan 6, 2025
Chillis next door sucks room was fine
Michael
Michael, 1-night trip
10/10 Exceptional
Nov 24, 2024
Excellent service very clean! A lot of breakfast! Very friendly front desk! Worthy of the money!
Enkelejda
Enkelejda, 8-night trip
8/10 Very good
Jan 19, 2025
Average for the money!
They stay was wonderful and the staff was great at all my requests except for the extra pullows. However, as i was in my 4oom to drink the coffee the machine didnt work and there was still a used pod in the machine. The bed was nice but the tub in the bathroom was dirty and the sink clogged up so i could barely use it.
Kelly
Kelly, 1-night trip
8/10 Very good
Jan 6, 2025
All good
Joe
Joe, 1-night trip
6/10 Good
Oct 20, 2024
Safe location but smells like smoke and weed
The staff were kind, the carpet needs to be changed, the couches had stained, elevator needs to be fixed, the room smelled like smoke and every morning the hallways around 8am to 9am smelled like pot.
Mukeni
Mukeni, 2-night trip
6/10 Good
Nov 10, 2024
Nice staff but people smoking weed in hallway
Its cheap and in a safe neighborhood. Unfortunately the hotel needs a new carpet, rooms renovated, HVAC needs to be fixed, elevator needs to be fixed and people not smoking near the rooms. I could smell weed inside my room all night.
Verified traveler
2-night trip
10/10 Exceptional
Jul 18, 2024
Great
hernando
hernando, 2-night trip
10/10 Exceptional
Dec 7, 2024
N/A
Dwayne
Dwayne, 1-night trip
2/10 Poor
Jul 30, 2024
People all in the parking lot late at night very dirty and unsafe