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Portom International Hokkaido

4.0 star property
Hot springs hotel with 2 restaurants, connected to the airport, near Doraemon Wakuwaku Sky Park

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Photo gallery for Portom International Hokkaido

Lobby - Portom International Hokkaido (Chitose)
Junior Suite Twin Room | Premium bedding, pillowtop beds, minibar, in-room safe - Portom International Hokkaido (Chitose)
Exterior - Portom International Hokkaido (Chitose)
Superior Twin Room, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe - Portom International Hokkaido (Chitose)
Interior - Portom International Hokkaido (Chitose)
Nestled near Doraemon Wakuwaku Sky Park, Portom International Hokkaido offers a tranquil retreat. Soak in the indoor mineral hot spring or indulge in meals at one of the two on-site restaurants. Stay connected with free WiFi and enjoy access to a bar, gym, coffee shop and gift shop during your stay.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking available
  • Gym
  • Spa
  • Bar
  • 24/7 front desk
  • Onsen

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • Spa services
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Gift shops/newsstands

Feel at home (6)

  • Children stay free
  • Separate bathtub and shower
  • Daily housekeeping
  • Elevator
  • Minibar
  • In-room climate control (air conditioning)
$294 nightly
The total price is $328
Dec 17 - Dec 18

Why we love this property

Relax and rejuvenate
Spa services and a mineral hot springs offer ultimate relaxation at this hotel. The fitness room completes a perfect wellness retreat.
Dine in style
This hotel features 2 restaurants, a cafe, and a bar where culinary adventures await. Full breakfast options kick off each day's dining journey.
Sleep luxury retreat
Drift into dreamland on pillowy mattresses with premium bedding. Slip into plush bathrobes, and indulge with refreshments from in-room minibars.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(41 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Private bathroom
Separate bathtub and shower
Bidet
  • 463 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Junior Suite Double Room

Junior Suite Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Private bathroom
Separate bathtub and shower
Bidet
  • 678 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Twin Room

Junior Suite Twin Room | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Private bathroom
Separate bathtub and shower
Bidet
  • 678 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Portom Suite Room

Portom Suite Room | Premium bedding, pillowtop beds, minibar, in-room safe

Portom Suite Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Pillowtop bed
Premium bedding
Private bathroom
Separate bathtub and shower
  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room

Superior Triple Room | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Triple Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Private bathroom
Separate bathtub and shower
Bidet
  • 463 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Junior suite - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included (Non Smoking)

Premium bedding, pillowtop beds, minibar, in-room safe

Junior suite - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included (Non Smoking)

Highlights

Soundproofed
Air conditioning
Separate bedroom
Pillowtop bed
Premium bedding
Private bathroom
Separate bathtub and shower
Bidet
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Twin Room - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included(Non Smoking)

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included(Non Smoking)

Highlights

Soundproofed
Air conditioning
Pillowtop bed
Premium bedding
Private bathroom
Separate bathtub and shower
Bidet
Hair dryer
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Twin Room-Sea Urchin,Salmon Roe,Crab Rice Bowl Set Dinner/Buffet Breakfast (Non Smoking)

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room-Sea Urchin,Salmon Roe,Crab Rice Bowl Set Dinner/Buffet Breakfast (Non Smoking)

Highlights

Soundproofed
Air conditioning
Pillowtop bed
Premium bedding
Private bathroom
Separate bathtub and shower
Bidet
Hair dryer
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Junior suite - Sea Urchin, Salmon Roe, Crab Rice Bowl Set Dinner / Buffet Breakfast (Non Smoking)

Premium bedding, pillowtop beds, minibar, in-room safe

Junior suite - Sea Urchin, Salmon Roe, Crab Rice Bowl Set Dinner / Buffet Breakfast (Non Smoking)

Highlights

Soundproofed
Air conditioning
Separate bedroom
Pillowtop bed
Premium bedding
Private bathroom
Separate bathtub and shower
Bidet
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite - Crab Set Dinner & Buffet Breakfast Included

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite - Crab Set Dinner & Buffet Breakfast Included

Highlights

Soundproofed
Air conditioning
Pillowtop bed
Premium bedding
Private bathroom
Separate bathtub and shower
Bidet
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room - Crab Set Dinner & Buffet Breakfast Included

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room - Crab Set Dinner & Buffet Breakfast Included

Highlights

Soundproofed
Air conditioning
Pillowtop bed
Premium bedding
Private bathroom
Separate bathtub and shower
Bidet
Hair dryer
  • Sleeps 4
  • 2 Large Twin Beds

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Exterior
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8.8 out of 10, Excellent, 1,302 reviews
$135 nightly
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About the neighborhood

Map
New Chitose Airport Terminal Building 4F, Chitose, Hokkaido, 066-0012

What's nearby

  • Doraemon Wakuwaku Sky Park - 2 min walk - 0.2 km
  • New Chitose Airport Onsen - 9 min walk - 0.8 km
  • Sapporo Dome - 35 min drive - 43.2 km
  • Lake Shikotsu - 37 min drive - 38.9 km
  • Odori Park - 44 min drive - 51.9 km

Getting around

  • New Chitose Intl. Airport (CTS) - 9 min drive
  • Sapporo Okadama Airport (OKD) - 68 min drive
  • New Chitose Airport Station - 7 min walk
  • Minami-Chitose Station - 13 min drive
  • Uenae Station - 16 min drive

Restaurants

  • ‪北海道ラーメン道場 - ‬8 min drive
  • ‪えびそば一幻 - ‬9 min drive
  • ‪弟子屈ラーメン - ‬8 min drive
  • ‪五十七番寿し - ‬8 min drive
  • ‪グルメ回転すし 函太郎 - ‬9 min drive

About this property

Portom International Hokkaido

Connected to the airport, Portom International Hokkaido is a great choice for a stay in Chitose. Guests can indulge in spa services, then grab a bite to eat at one of the 2 restaurants. Other highlights include a fitness center and a bar/lounge. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 171 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 20
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Offsite parking within 492 ft (JPY 3500 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children stay free (see details)
  • Bed rails

What to do

  • Ice skating nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • Spa services
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM.

Dining

フレンチレストラン TATERU YOSHINO - Onsite fine-dining restaurant.
日本食ダイニング 京都 下鴨茶寮-北のはなれ- - Onsite fine-dining restaurant. Open select days.
カフェ スカイライブラリー - Onsite café. Open daily.
ザ・バー / ザ・シガーバー - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 4807 for adults and JPY 2530 for children

Renovations and closures

The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Dining venue(s)
The following facilities are closed on Thursday and Friday:
  • Dining venue(s)

Parking

  • Parking is available nearby and costs JPY 3500 per day (492 ft away)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Portom Hokkaido Chitose
Portom International Hokkaido Hotel
Portom International Hokkaido Chitose
Portom International Hokkaido Hotel Chitose

Frequently asked questions

Are pets allowed at Portom International Hokkaido?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Portom International Hokkaido?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Portom International Hokkaido?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Portom International Hokkaido and nearby?

Have fun with nearby winter activities like ice skating, sledding, and snow tubing. Enjoy amenities like a fitness center and spa services.

Are there restaurants at or near Portom International Hokkaido?

Yes, there are 2 onsite restaurants.

What's the area around Portom International Hokkaido like?

Portom International Hokkaido is a short 9-minute drive from New Chitose Intl. Airport (CTS) and 7 minutes' walk from New Chitose Airport Onsen.

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Reviews

Portom International Hokkaido Reviews

10

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

9.6

Eco-friendliness

10

Property conditions & facilities

What guests liked

  • The property is conveniently located and connected to the terminal, making it very easy to access. (9 reviews)
  • Breakfast was delicious and of high quality with a great selection. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Airport
Amenities
Service staff
Onsen
Location

Reviews

10/10 Exceptional

Excellent hotel! The location, the amenities, the bedding, the room and the staff are great. It’s modern and comfortable hotel.
Anna, 1-night trip

10/10 Exceptional

Great location, beautiful hotel, great staff
Dean, 1-night trip

10/10 Exceptional

hotel very clean and service very good location very convience to air port
Christine, 1-night trip

10/10 Exceptional

Absolutely the nicest airport hotel ever. Not sure why google has it as a 4 star hotel, it feels absolutely like 5 star hotel! Super easy to use for international departures!
paniti, 1-night trip

10/10 Exceptional

The property was clean and staff was friendly.
Jackson, 1-night trip

10/10 Exceptional

Super luxurious and awesome staff there
Ng, 1-night trip

10/10 Exceptional

Wonderful place for travel

Very convenient for travel and quiet place, wonderful customer service
tao, 1-night trip

10/10 Exceptional

Amazing property right in the airport! Would definitely stay again
Connor, 1-night trip

10/10 Exceptional

Excellent property worth every penny. Quiet, peaceful, superb service, large rooms, beautiful onsen.
Jill, 1-night trip

10/10 Exceptional

I really like the staff and the convenience of the location to the airport
Ling, 1-night trip

10/10 Exceptional

From the moment we arrived, to the time we checked out, this hotel was superb. Great facilities, courteous and helpful staff and convenient location made this the perfect airport hotel
Stephen, 1-night trip

10/10 Exceptional

The best customer service! Location is amazing and convenient! Amazingly beautiful property for an airport Hotel!
Bernard, 1-night trip

10/10 Exceptional

Beautiful property. Loved everything from customer service to the spacious lovely room and amenities. Will definitely stay there again in the future.
Steven, 1-night trip

10/10 Exceptional

We liked the room and hotspring bath, and the breakfast buffet. The staff were nice.
Takahiro, 3-night trip

10/10 Exceptional

The hotel is clean spacious and the front desk is very responsive. The hotel is exactly at the airport it is super convenient if u have a very early flight
Hisyam, 1-night trip

10/10 Exceptional

Inside airport. Great staff. Nice onsen
Richard, 1-night trip

10/10 Exceptional

Very convenient location in the International terminal. Onsen is nice to relax in with family. Quiet and isolated. Highly recommended.
Frank, 1-night trip

10/10 Exceptional

Really clean and comfort. Everything is always good here.
Jarintip, 1-night trip

10/10 Exceptional

The staff was so friendly and helpful!
1-night trip

10/10 Exceptional

Top-Tier hotel, will stay here again!

Absolutely amaing experience from start to finish. Such an amazing airport hotel after a long travel bout. The onsen was beautiful and breakfast was one of the best breakfast I have ever had in my life. Very accommodating in every way possible, attentive staff and spotless facility.
Meghan, 1-night trip

10/10 Exceptional

Beautiful property. Lots of staff around to assist you. Good breakfast and serene onsen. Nice sized rooms with views.
Jonathan, 1-night trip

10/10 Exceptional

Many dining and shopping options at the CTS domestic terminal. Perfect for one night stay before the international flight
Henry, 1-night trip

10/10 Exceptional

Really enjoyed the onsen on the property. The room was impeccable and the amenities were a lovely touch. I particularly liked not having to rush to catch my early morning flight, and being able to have a leisurely walk to check in.
Serene, 1-night trip

10/10 Exceptional

Wonderful hotel to stay at on an overnight at the airport. Delicious breakfast, beautiful onsen and lovely room. Highly recommended
Karen, 1-night trip

10/10 Exceptional

I loved this property! It was absolutely comfortable, spacious and quiet. Loved the view of the airport planes and distant mountains. It also has an Olsen to relax and just enjoy quietness. Staff was so friendly and helpful. Usually the last day visits to Japan, I try to stay closer to the airport, and I will absolutely come back to this place! I wish I could have stayed longer. Thanks so much!
Annette, 1-night trip