Novotel Melbourne on Collins

4.5 star property
Family-friendly hotel with indoor pool, connected to a shopping center, near Collins Street

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Photo gallery for Novotel Melbourne on Collins

Exterior
Junior Suite, 1 King Bed | Down comforters, in-room safe, desk, laptop workspace
Bar (on property)
Indoor pool
Indoor pool
In the heart of Melbourne, Novotel Melbourne on Collins offers a welcoming retreat. Enjoy local cuisine at Lane Restaurant, take a dip in the indoor pool or explore the shopping mall on site. With dry cleaning/laundry services and car rentals available, this family-friendly hotel is ideal for those who want to stay connected with high-speed WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • 5 meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is $117
includes taxes & fees
$106 per night
May 4 - May 5

Room options

Available filters for rooms
Showing 7 of 7 rooms

Family Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Separate bedroom
  • 527 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Down duvet
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Heating
Blackout drapes/curtains
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Sofa bed
Blackout drapes/curtains
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

Accessible Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Down duvet
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Down duvet
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Down duvet
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
270 Collins Street, Melbourne, VIC, 3000

What's nearby

  • Collins Street - 1 min walk - 0.0 km
  • Bourke Street Mall - 5 min walk - 0.5 km
  • Melbourne Central - 8 min walk - 0.7 km
  • Queen Victoria Market - 16 min walk - 1.4 km
  • Crown Casino - 17 min walk - 1.5 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 25 min drive
  • Melbourne Airport (MEL) - 30 min drive
  • Avalon Airport (AVV) - 49 min drive
  • Flinders Street Station - 6 min walk
  • Southern Cross Station - 15 min walk
  • Spotswood Station - 19 min drive
  • Melbourne Central Station - 10 min walk
  • Parliament Station - 13 min walk
  • Flagstaff Station - 15 min walk

Restaurants

  • ‪Brunetti - ‬2 min walk
  • ‪Betty's Burgers - ‬2 min walk
  • ‪Centre Place - ‬2 min walk
  • ‪Bench Coffee Co. - ‬2 min walk
  • ‪Haigh's Chocolates - ‬2 min walk

About this property

Novotel Melbourne on Collins

Novotel Melbourne on Collins offers a fantastic location, putting you just a 5-minute walk from Collins Street and Bourke Street Mall. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Lane Restaurant, which serves local cuisine and is open for breakfast, lunch, and dinner. A fitness center and a bar/lounge are other highlights. Fellow travelers say great things about the pool and helpful staff. Public transportation is just a short walk: Melbourne Central Station is 10 minutes and Parliament Station is 13 minutes.

Languages

Afrikaans, Chinese (Mandarin), English, French, German, Japanese, Korean, Portuguese, Spanish
VISIBILITY

At a glance

Hotel size

    • 380 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • The property charges 1.4 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas (5-device limit)
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices); 5-device limit)

Parking

    • Covered onsite valet parking (AUD 64 per day)
    • Offsite parking within 2953 ft (AUD 42 per day)

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping
  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7018 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Shopping mall on site
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices) and 5-device limit)
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

Lane Restaurant - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Lane Cafe and Bar - This café serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar. Open daily.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 38 to 38 for adults, and AUD 0 to 38 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 percent

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 31 to September 30:
  • Bar/Lounge
  • Dining venue(s)

Children & extra beds

  • Rollaway beds are available for AUD 80 per day

Parking

  • Covered valet parking costs AUD 64 per day
  • Parking is available nearby and costs AUD 42 per day (2953 ft away)

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 10 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Frequently asked questions

Does Novotel Melbourne on Collins offer free cancellation for a full refund?

Yes, Novotel Melbourne on Collins does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Melbourne on Collins?

Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM.

Are pets allowed at Novotel Melbourne on Collins?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Novotel Melbourne on Collins?

Yes. Valet parking costs AUD 64 per day.

What are the check-in and check-out times at Novotel Melbourne on Collins?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Novotel Melbourne on Collins?

No, this hotel doesn't have a casino, but Crown Casino (17-min walk) is nearby.

What is there to do at Novotel Melbourne on Collins and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.

Are there restaurants at or near Novotel Melbourne on Collins?

Yes, Lane Restaurant offers local cuisine.

What's the area around Novotel Melbourne on Collins like?

Novotel Melbourne on Collins is in Melbourne Central Business District, a short 6-minute walk from Flinders Street Station and 8 minutes' walk from Melbourne Central. Travelers say the area is walkable and good for shopping.

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Novotel Melbourne on Collins Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Hotel
Great hotel, good pool amd friendly staff
Felice, 1-night trip

10/10 Exceptional

Good location, pleasant stay
This is the only hotel I stay when I’m in Melbourne
Dawn, 3-night trip

10/10 Exceptional

Great location.
Great location, friendly staff comfortable rooms.
Simone, 2-night trip

8/10 Very good

Easy stay in CBD
Great location in the heart of the cbd, friendly service, an easy stay.
Jane, 1-night trip

10/10 Exceptional

awesome place
Sharon, 1-night trip

8/10 Very good

Great stay!
Megan, 6-night trip

8/10 Very good

A wonderful place to stay at.Kids enjoyed breakfast.
Lucky, 3-night trip

10/10 Exceptional

Great place to stay
Staff were amazing, friendly and helpful
Glen, 4-night trip

8/10 Very good

Staff was very friendly and helpful. Location is very convenient if you are thinking of attending the Australian Open.
Michael John, 3-night trip

10/10 Exceptional

Great location to all Melbourne has to offer
Julieanne, 1-night trip

8/10 Very good

Awesome stay. Very handy to everywhere we wanted to go
Tracey, 1-night trip

8/10 Very good

Excellent central location. Easy access to reception and room. Friendly staff.
Lia, 7-night trip

4/10 Fair

Not that good
Bad wifi, room service not that good, didn't give new box of tissues paper even the one in my room was running out.
2-night trip

10/10 Exceptional

My family and I stayed for the first time and it had been a great experience. Great service and amenities. We booked the junior suite which was perfect for our young family of 4. We want to book again! The location is fantastic and great for families.
Jasmine, 2-night trip

10/10 Exceptional

Location
George, 2-night trip

10/10 Exceptional

Loved the hotel used gym and pool has a spa also which was nice centreally located so can see all melbourne cbd easily, near 3x tram stops so can go anywhere in cbd free of charge also bonus
decio, 6-night trip

2/10 Poor

Lift not working,waited 2 hrs for bags. Room service 2 hr delay bathroom floor filthy room not serviced until 5 pm after asking twice would not recommend or return
Don, 2-night trip

8/10 Very good

Hotel was too dark, breakfast was good.
Hyo Young, 6-night trip

8/10 Very good

Excellent location- close to everything
Paula, 3-night trip

10/10 Exceptional

Centrally located on Collins St, walking distance to everything in Melbourne's CBD. Rooms were clean and spacious. Staff were all very friendly and helpful, a special shout out to the valet parking team, very quick and professional!
Hien, 1-night trip

8/10 Very good

Don’t drink the water
Great location, secure and generous sized room. My only gripe is the unsealed bottle of water they put in the fridge under the guise of being environmentally friendly. No way would I use this as there are no assurances that the contents have been tampered with or the bottle itself was in fact hygienic. Terrible idea! Bring your own water!!!!
Peter, 4-night trip

10/10 Exceptional

We liked everything
KALON, 2-night trip

10/10 Exceptional

Overall, good experience!
Shane, 5-night trip

8/10 Very good

Great location
Michael, 2-night trip

10/10 Exceptional

very nice stay
Michelle, 1-night trip