In the heart of Hamburg, Steigenberger Hotel Hamburg offers a luxurious retreat. Relax at the onsite spa or take advantage of dry cleaning services and luggage storage. Savor Mediterranean cuisine at one of two restaurants, stay active with bike rentals or work out in the 24-hour gym, and connect with free WiFi.
Hamburg (ZMB-Hamburg Central Train Station) - 21 min walk
Stadthausbrücke S-Bahn - 1 min walk
Rodingsmarkt U-Bahn - 2 min walk
Rathaus U-Bahn - 8 min walk
Restaurants
Rheinischer Hafen - 1 min walk
Thai Food - 4 min walk
Kardelen - 4 min walk
brasserie TORTUE HAMBURG - 4 min walk
Le Crobag - 4 min walk
About this property
Steigenberger Hotel Hamburg
Steigenberger Hotel Hamburg offers a great location, putting you within a 15-minute walk of Hamburg City Hall and Miniatur Wunderland. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Restaurant am Fleet, one of 2 restaurants, which serves Mediterranean cuisine and is open for breakfast and lunch. Also, Elbe Philharmonic Hall and St. Pauli Piers are just a 5-minute drive away. The helpful staff and walkable location get good marks from fellow travelers. Public transportation is just a short walk: Stadthausbrücke S-Bahn is steps away and Rodingsmarkt U-Bahn is 2 minutes.
Languages
English, German
At a glance
Hotel size
235 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Babysitting*
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (EUR 36 per day; includes in/out privileges)
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 6:30 AM–11:00 AM
2 restaurants
Bar/lounge
24-hour room service
Traveling with children
Babysitting (surcharge)
What to do
Bicycle rentals nearby
Sailing nearby
Working away
10 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
1 building/tower
Built in 1992
ATM/banking
Safe-deposit box at front desk
24-hour fitness center
Full-service spa
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
49-inch LED TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Soundproofed rooms
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Dining
Restaurant am Fleet - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting).
STADTHAUS Restaurant &Bar - This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 35 per person
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 40 per pet, per day
Parking
Self parking costs EUR 36 per day with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Does Steigenberger Hotel Hamburg offer free cancellation for a full refund?
Yes, Steigenberger Hotel Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Steigenberger Hotel Hamburg?
Yes, dogs are welcome. There's a charge of EUR 40 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Steigenberger Hotel Hamburg?
Yes. Self parking costs EUR 36 per day.
What are the check-in and check-out times at Steigenberger Hotel Hamburg?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Steigenberger Hotel Hamburg?
No, this hotel doesn't have a casino, but Casino Esplanade (14-min walk) and Casino Reeperbahn (2-min drive) are both nearby.
What is there to do at Steigenberger Hotel Hamburg and nearby?
Have fun with nearby activities like cycling and sailing. Indulge in a treatment at the spa and make the most of other amenities like a 24-hour fitness center.
Are there restaurants at or near Steigenberger Hotel Hamburg?
Yes, there are 2 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and garden views.
What's the area around Steigenberger Hotel Hamburg like?
Steigenberger Hotel Hamburg is in Hamburg City Center, a short 1-minute walk from Stadthausbrücke S-Bahn and 8 minutes' walk from Hamburg City Hall. Travelers say the area is walkable and good for shopping.
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Steigenberger Hotel Hamburg Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 17, 2024
Wonderful hotel and great staff.
Harmed
Harmed, 5-night trip
10/10 Exceptional
Nov 22, 2024
Great place to stay. Would reccomend.
Richard
Richard, 5-night trip
10/10 Exceptional
Dec 24, 2024
Excellent location with underground direct to the airport. 100m to the best shopping street. Very good breakfast and very friendly staffs
Sean
Sean, 2-night trip
10/10 Exceptional
Oct 14, 2024
Enjoyable stay
It was a very nice friendly and comfortable hotel
Abigail
Abigail, 2-night trip
8/10 Very good
Apr 1, 2025
Okay but..
Felt that rooms were not served with full amenities every day leaving left out stocks of cotton buds tissues etc.
Verified traveler
3-night trip
10/10 Exceptional
Nov 30, 2024
Very nice property, well appointed. Overlooking a cute Christmas market and very conveniently located to dining and shops as well as the city center. Highly recommend!
Christine
Christine, 1-night trip
10/10 Exceptional
Aug 16, 2024
Beautiful hotel with great location big room with very comfortable bed. Excellent big breakfast and friendly staff
Torben
Torben, 3-night trip
4/10 Fair
Jan 4, 2025
Needs a serious renovation.
Andreas
Andreas, 2-night trip
8/10 Very good
Nov 1, 2024
Good hotel, sometimes a little noisy.
Martin
Martin, 3-night trip
10/10 Exceptional
Aug 15, 2024
Excellent location, friendly and professional staff
Grant
Grant, 3-night trip
10/10 Exceptional
Dec 28, 2024
Super
Wencke
Wencke, 1-night trip
10/10 Exceptional
Jul 18, 2024
Loved this hotel! The amenities are amazing
Mary
Mary, 4-night trip
8/10 Very good
Oct 28, 2024
A really nice experience
Darren
Darren, 3-night trip
10/10 Exceptional
Jul 19, 2024
My new go to hotel in Hamburg!!!
Thomas
Thomas, 2-night trip
8/10 Very good
Aug 26, 2024
Great location, very nice facility, friendly and helpful staff, able to assist in English as well as German. Nice conference facilities, with excellent view, and very good food.
Michael
Michael, 2-night trip
10/10 Exceptional
Jul 29, 2024
In the centre of the city, very comfortable and very clean
Gabriella
Gabriella, 3-night trip
10/10 Exceptional
Jul 30, 2024
Clean , friendly and convenient .
ERGIN
ERGIN, 1-night trip
10/10 Exceptional
Oct 5, 2024
First class hotel centrally located.
This hotel is absolutely first class. Perfect location close to shopping area. Very nice and comfortable rooms. Good bed. Very service minded staff. Superb breakfast. 10/10.
Ivar
Ivar, 2-night trip
10/10 Exceptional
Oct 21, 2024
Very good
Klas
Klas, 3-night trip
6/10 Good
Dec 6, 2024
We arrived late and was sent to a room where the room was occupied and we walked into a person sleeping-not a HAPPY SITUATION. We wrote long time in advance with a wish to stay at the same floor 3 rooms - and one was send to another floor - until the situation about walking into another room -THEN we got a room at the same floor. The rooms are very NICE AND CLEAN. THE HOTEL location is PERFECT in the middle of everything. The day time service was excellent. The restaurant and bar was so kind and REALLY GOOD.
Annette
Annette, 3-night trip
10/10 Exceptional
Oct 18, 2024
X
Nicole
Nicole, 1-night trip
10/10 Exceptional
Sep 1, 2024
Big, clean room.
Sauna and steam room available for use until 10pm.
Close to two public transport stations.
Sonja
Sonja, 3-night trip
10/10 Exceptional
Nov 9, 2024
From the minute, I arrived, the staff were very engaged, helpful and supportive. The taxi driver would not take a credit card for payment, which has never happened to me in Germany and the concierge didn’t miss a beat and just went out and paid for it so I could get settled into my room. I would definitely recommend this hotel for the people, the location in the overall layout of the hotel.
Kathryn
Kathryn, 1-night trip
4/10 Fair
Nov 10, 2024
Due to VIPs in hotel, regular guests where treated as second class citizens!
RUDOLF
RUDOLF, 2-night trip
10/10 Exceptional
Jul 17, 2024
Beautiful 5 star hotel in an amazing location. The rooms were updated in a tasteful and chic way. The location is right by the train station and in an area with reseaurants and coffee shops. It is walking distance to the beautiful city hall. Would definitely come back.