Mercure Chambery Centre is a city center gem where eco-friendliness meets upscale comfort. Stay connected with in-room WiFi, indulge in a drink at the bar, or get moving at the gym. Guests rave about the helpful staff and love exploring nearby on bike rentals.
When you stay at Mercure Chambery Centre, you'll be within a 10-minute drive of Lake Bourget. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
81 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: noon; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (2 total, up to 110 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 16 per night)
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle from 6:00 AM to 7:00 PM*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Bar/lounge
Room service (limited hours)
Snack bar/deli
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Built in 1991
Safe-deposit box at front desk
Television in common areas
Fitness center
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Stair-free path to entrance
Room amenities
Be entertained
Plasma television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Le 183 - This bar serves light fare only.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18.90 per person
Airport shuttle service is offered for an extra charge of EUR 23 per person (one-way)
Early check-in can be arranged for an extra charge of EUR 40 (subject to availability)
Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)
Children & extra beds
Airport shuttle for children between the ages of 4 and 12 costs EUR 11.50 (one-way)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 14 per pet, per night
Parking
Self parking costs EUR 16 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Mercure Chambery Centre
Mercure Hotel Chambery Centre
Mercure Chambery Centre Hotel
Mercure Chambery Centre Hotel
Mercure Chambery Centre Chambery
Mercure Chambery Centre Hotel Chambery
Frequently asked questions
Does Mercure Chambery Centre offer free cancellation for a full refund?
Yes, Mercure Chambery Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Chambery Centre?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 110 lbs per pet. There's a charge of EUR 14 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Chambery Centre?
Yes. Self parking costs EUR 16 per night. RV/bus/truck parking and electric vehicle charging are available.
Is airport shuttle service offered by Mercure Chambery Centre?
Yes, an airport shuttle is available from 6:00 AM to 7:00 PM at scheduled times. The charge is EUR 23 per person one-way.
What are the check-in and check-out times at Mercure Chambery Centre?
Check-in start time: noon; Check-in end time: anytime. There's a charge of EUR 40 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Mercure Chambery Centre?
No, this hotel doesn't have a casino, but New Castel Casino (10-min drive) and Grand Cercle Casino (14-min drive) are both nearby.
What is there to do at Mercure Chambery Centre and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Mercure Chambery Centre like?
Mercure Chambery Centre is in the heart of Chambery, a short 1-minute walk from Chambéry-Challes-les-Eaux Station and 7 minutes' walk from Elephants Fountain.
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Reviews
Mercure Chambery Centre Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
7.6
Location
8.6
Staff & service
8.6
Eco-friendliness
8.0
Property conditions & facilities
What guests liked
Breakfast offered a variety of local products and was an excellent choice to start the day. (6 reviews)
The property has a good restaurant attached and plenty of dining options nearby. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Train station
Location
Restaurant
Parking
Towns
Bed
Reviews
8/10 Very good
Sep 16, 2025
Immer wieder gut
Auch bei unserem 5.Besuch in diesem Hotel waren wir insgesamt sehr zufrieden, das Personal ist sehr freundlich und kompetent
Heiner Fritz
Heiner Fritz, 1-night trip
10/10 Exceptional
Jul 14, 2025
A three day stop over. Very convenient for the train station and close to the town centre.
Roger
Roger, 3-night trip
10/10 Exceptional
Apr 20, 2025
The hotel is located very close to the train station, nice friendly staffs, we got the early checkin, breakfast buffet was good
Jinhua
Jinhua, 1-night trip
10/10 Exceptional
Jun 7, 2025
Very friendly staff, eager to practice their English! Gave us a map of the town, so we could take a short walk.
Patricia
Patricia, 1-night trip
10/10 Exceptional
Dec 23, 2024
Close to station, clean, quiet and stay there again
Christine
Christine, 1-night trip
10/10 Exceptional
Apr 18, 2025
Great Location for Train Station
Great stay with friendly helpful staff. Great location opposite the train station. Nice clean rooms. Supermarket and restaurants nearby.
Verified traveler
2-night trip
10/10 Exceptional
Jan 26, 2025
Perfect location!
Jingyi
Jingyi, 1-night trip
6/10 Good
Aug 16, 2025
4 étoiles décevant
Ampoule au dessus du lavabo grillée.
Petit déjeuner, œuf brouillé ressemble à de la purée, personne n'en prenait , à été signalé.
Xavier
Xavier, 2-night trip
8/10 Very good
Aug 31, 2024
Convenience place to stay, in good condition.
Edel
Edel, 1-night trip
10/10 Exceptional
Apr 25, 2025
J’ai séjourné dans cet hôtel pour le travail. Bien situé très propre et le personnel très agréable et accueillant. Bémol: les matelas qui sont durs. Mention spéciale à la dame qui s’occupe du petit déjeuner, très gentille et très serviable
Farid
Farid, 2-night trip
8/10 Very good
May 13, 2025
Chambre propre, mais odeur d'humidité dans la 316
Denis
Denis, 1-night trip
10/10 Exceptional
Jul 4, 2024
Très bon séjour
Hôtel rénovée est bien équipé, personnel sympathique.
Florian
Florian, 1-night trip
10/10 Exceptional
Oct 19, 2024
Great soundproofing in the rooms, our dog was made welcome and the staff were really helpful, polite and efficient
Heather
Heather, 1-night trip
10/10 Exceptional
Mar 13, 2025
Comfortable hotel
I was travelling from Barcelona to Sauze d'Oulx, and Chambery was the stopover. The hotel is directly opposite the station, and a short walk to the bus stop for my morning connection. The room was spacious, comfortable and quiet. I had a great night's sleep!
Jane
Jane, 1-night trip
10/10 Exceptional
Mar 16, 2025
Convenient location
Friendly staff. Rooms a reasonable size. Nice bathroom with walk in shower. Right opposite the railway station.
Paul
Paul, 1-night trip
10/10 Exceptional
May 15, 2024
Hotel très agréable ,personnel à l'écoute. Petit déjeuner avec beaucoup de choix sucré/salé.
jean pierre
jean pierre, 1-night trip
10/10 Exceptional
Nov 30, 2024
Excellent hotel very close to the train station. Great breakfast with local products (cheese, charcuteries, bread, croissants, etc...). Rooms are clean, staff very helpful. Fell welcomed. Will surely book again this hotel.
Philippe
Philippe, 6-night trip
8/10 Very good
May 30, 2023
The hotel was very convenient to the train station.
Laurence
Laurence, 1-night trip
4/10 Fair
Jun 23, 2025
While the room was lovely, it was next to the elevator shaft, which was creaking. So every time someone used the elevator, there was this low-pitch, long creak audible in the room, which was rather annoying. Also, I was staying on the 6th floor and the lift on the right had a faulty 6th floor button. It took almost a minute for the front desk lady to activate it.
Balint
Balint, 1-night trip
8/10 Very good
Dec 17, 2023
Staff were exceptional. Very good beer on tap.
Gerald
Gerald, 3-night trip
10/10 Exceptional
Apr 22, 2025
Excellent place to stay, arrived at Chambéry train station and this hotel is directly opposite so very convenient. Enjoyed our hotel location without disturbances from passing trains. The hotel is central and has markets, shops, parks and restaurants within a few minutes walking distance. We opted to eat in the local areas, however would try breakfast options next time and sure that too would be excellent. There’s a restaurant next to the hotel and car hire company’s that can be arranged conveniently if required. Lots of lakes or trekking options with stunning views in this area. Enjoyed a fantastic few days in this beautiful town and I’m sure to return again in the future. Happy to recommend this hotel and plan a trip again. Thanks to the team
Naveen
8/10 Very good
May 21, 2025
Good town centre hotel
The room was too hot and the air-conditioning didn’t work. We had to open the window which meant we heard street noise.
We were given an accessible room which we hadn’t asked for and which was slightly inconvenient in the wet room.
Good location across the street from the railway station and close to the old town.
David
David, 1-night trip
8/10 Very good
Nov 5, 2024
Empfang freundlich. Zimmer wie Wäsche sauber. Frühstückbuffet dürfte etwas reichhaltiger sein.
Parking - Einfahrt sehr, ebenso die Parkplätze.
Georg
Georg, 1-night trip
10/10 Exceptional
Mar 8, 2024
Fab
Karen
Karen, 1-night trip
6/10 Good
May 10, 2024
En rénovation
Hotel en renovation mais super confort dommage beaucoup de travaux avec du bruit dès le matin !