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Hotel Grand Chancellor Townsville

4.5 star property
Hotel with restaurant, near Magnetic Island Ferry Terminal

Choose dates to view prices

Photo gallery for Hotel Grand Chancellor Townsville

Relax in our elegant lobby, featuring a comfortable seating area, a stunning chandelier, and lush greenery.
Enjoy a drink at the hotel's bar, where sleek countertops and pendant lighting create a welcoming atmosphere.
Relax on the rooftop terrace with breathtaking views of the mountain peak.
Enjoy a city and mountain view from the large window in this stylish room, featuring a comfortable bed, desk with TV, and a small table with chair.
Relax in comfort with multiple seating areas and a welcoming reception desk.
In the heart of the city, Hotel Grand Chancellor Townsville offers a vibrant retreat. Relax on the sun-kissed terrace, take a dip in the outdoor pool or get moving at the 24-hour gym. With free WiFi and Sugar Shaker Restaurant serving up delicious meals throughout the day, guests rave about this hotel's attentive staff.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Parking available
  • Non-smoking
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
$112 nightly
The total price is $123
Aug 23 - Aug 24
Total includes taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Twin

Relax in a stylish room with a large bed, a smaller bed, and a cozy seating area.

Standard Twin

8.2 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

Relax in a stylish room with a large bed, round table, and comfortable armchair, offering a city view.

Standard King

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Relax in a serene space with a large bed, wooden headboard, and ample natural light.

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King

Enjoy a city and mountain view from the large window in this stylish room, featuring a comfortable bed, desk with TV, and a small table with chair.

Executive King

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Enjoy meals in this kitchen with a dining table for two, modern cabinetry, and a stainless steel sink.

Apartment, 1 Bedroom

8.8 out of 10
Excellent
(13 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Apartment

Enjoy a convenient dining experience in this compact room, featuring a sleek table and chair, and a fully equipped kitchen area.

One Bedroom Apartment

  • Sleeps 2

Executive King Room

  • Sleeps 2

View all photos for Executive Suite

Relax in comfort with a large bed, a spacious mirror, and focused lighting.

Executive Suite

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Standard King Room

  • Sleeps 2

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Grand Hotel and Apartments Townsville

  • Pool
  • Parking available
  • Free WiFi
  • Connecting rooms available
8.8 out of 10, Excellent, 1,000 reviews
The price is $118
$108 nightly
$118 total
Total includes taxes and fees
Aug 10 - Aug 11
Grand Hotel and Apartments Townsville
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About the neighborhood

Map
334 Flinders Street, Townsville, QLD, 4810

What's nearby

  • Castle Hill - 8 min walk - 0.7 km
  • Queensland Country Bank Stadium - 11 min walk - 1.0 km
  • The Strand Beach - 13 min walk - 1.1 km
  • Magnetic Island Ferry Terminal - 15 min walk - 1.3 km
  • Townsville Entertainment & Convention Centre - 20 min walk - 1.7 km

Getting around

  • Townsville, QLD (TSV) - 14 min drive
  • Townsville Station - 19 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cowboys Leagues Club - ‬2 min walk
  • ‪Victoria Bridge - ‬2 min walk
  • ‪Wild Rice Laos & Thai Cuisine - ‬3 min walk
  • ‪City Lane & City Arcade - ‬3 min walk

About this property

Hotel Grand Chancellor Townsville

Hotel Grand Chancellor Townsville offers a great location, putting you within a 15-minute walk of Magnetic Island Ferry Terminal. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Sugar Shaker Restaurant, which serves breakfast, lunch, and dinner. Other features include a bar/lounge and a terrace. Fellow travelers say great things about the helpful staff.

Languages

English, Moldovan, Romanian, Russian, Spanish

At a glance

DONE

Hotel size

    • 200 rooms
    • Arranged over 20 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas (2-device limit)
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (AUD 15.00 per day; includes in/out privileges)
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 6:30 AM–10 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Built in 1976
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 55-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Sugar Shaker Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: AUD 200 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 29 for adults and AUD 14.50 for children
  • Late check-out can be arranged for an extra charge of AUD 30 (subject to availability)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Rollaway beds are available for AUD 40.0 per day

Parking

  • Self parking costs AUD 15.00 per day with in/out privileges
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This hotel accepts only chip-and-PIN credit cards for onsite payments.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
WiFi is limited to 250 MB for 2 devices, per day. A surcharge applies for additional usage.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Also known as

Holiday Inn Hotel Townsville
Grand Chancellor Townsville
Townsville Holiday Inn
Holiday Inn Townsville Hotel Townsville
Holiday Inn Townsville Hotel
Holiday Inn Townsville
Grand Chancellor Townsville
Hotel Grand Chancellor Townsville Hotel
Hotel Grand Chancellor Townsville Townsville
Hotel Grand Chancellor Townsville Hotel Townsville

Frequently asked questions

Does Hotel Grand Chancellor Townsville offer free cancellation for a full refund?

Yes, Hotel Grand Chancellor Townsville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Grand Chancellor Townsville?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Grand Chancellor Townsville?

Yes. Self parking costs AUD 15.00 per day.

What are the check-in and check-out times at Hotel Grand Chancellor Townsville?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is 11 AM. Late check-out is available for a charge of AUD 30 (subject to availability). Express check-in and check-out and contactless check-out are available.

What is there to do at Hotel Grand Chancellor Townsville and nearby?

Have fun with activities like boat tours, hiking, and kayaking, and practice your swing at the nearby golf course. Hotel Grand Chancellor Townsville also has a 24-hour fitness center.

Are there restaurants at or near Hotel Grand Chancellor Townsville?

Yes, there's an onsite restaurant, Sugar Shaker Restaurant.

What's the area around Hotel Grand Chancellor Townsville like?

Hotel Grand Chancellor Townsville is in the heart of Townsville, a short 14-minute walk from Magnetic Island Ferry Terminal and 8 minutes' walk from Museum of Tropical Queensland.

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Hotel Grand Chancellor Townsville Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
View
Restaurant
Parking
Bed
Bathroom
Breakfast
Lobby

What guests liked

  • Breakfast was great, with a variety of options, including gluten-free choices, and a delicious buffet. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Easy check in and check out. Good location to stadium, Cowboys Leagues club and Palmer street for food. Will stay there again.
Renee, 2-night trip

8/10 Good

Excellent room right downtown near the entertainment, a market out on the street in front of the hotel on Sundays
David, 2-night trip

10/10 Excellent

Room was great. Location good. No complaints
John, 1-night trip

10/10 Excellent

Great Location
Steven, 1-night trip

10/10 Excellent

Property was clean, room was clean and pleasant, staff were kind. Location was perfect for going around town and the Sunday markets were right outside.
Eric, 2-night trip

8/10 Good

Hotel rooms need a serious upgrade
peter, 4-night trip

6/10 Okay

Warm water on Sat night, that is just hot on full.
mark, 1-night trip

8/10 Good

Hotel is nice and central and an easy walk to the QCB stadium (the reason we go there in the first place). It needs a bit of TLC, looking old, cracked vanity, loose taps and again, rooftop pool not working- 3rd year in a row. Staff are great especially given what they have to work with. Place is very clean and food good.
Trang, 3-night trip

6/10 Okay

Cleaner don’t clean room properly don’t vacuum floor and don’t clean the toilet bowl. Food is nice especially the adobo chicken.
Carolina Santiago, 4-night trip

10/10 Excellent

Great place to stay
Melissa, 1-night trip

10/10 Excellent

Great corporate style hotel
Elly, 1-night trip

6/10 Okay

Good location. Limited amenities.
Narendra, 1-night trip

2/10 Terrible

Paid 300 for a night and the bed was stained brown, for a room to be that expensive you’d want to think you were sleeping on something clean, would add photo I took but won’t let me
Olivia, 1-night trip

8/10 Good

Tired rooms but a great central place to stay
Brenton and Michelle, 1-night trip

10/10 Excellent

Great place and great staff, no complaints… food’s good too.
Clete, 7-night trip

10/10 Excellent

Very nice and clean hotel with friendly and efficient staff at reception, bar, restaurant, etc.
Dorothy, 1-night trip

10/10 Excellent

Centrally located, great staff, Nice large shower and room
Christopher, 1-night trip

10/10 Excellent

Staff were friendly and helpful.
caroline, 2-night trip

8/10 Good

Dundeeandco in the floods

Stop over as flights cancelled. Good hotel right in the heart of Townsville. Everything we needed at hand which included meals and room service.
ANGUS, 1-night trip

8/10 Good

Hotel is in a great position, supermarket close by, sports club across the road with great meals
Timothy, 1-night trip

10/10 Excellent

The staff were so friendly and helpful. The buffet breakfast was to die for and the room was clean and tidy. Easy access to everything I needed would definitely stay again.
Patricia, 2-night trip

10/10 Excellent

We loved our stay! Friendly and efficient staff made our visit enjoyable. We will stay here again.
Deborah, 5-night trip

8/10 Good

Na
Christine, 1-night trip

8/10 Good

Easy and convenient for Flinders st & QLD country bank stadium
Nicola, 1-night trip

10/10 Excellent

Clean and comfortable, conveniently located.
Kim, 1-night trip